1. to provide emergency life support for the critically ill patients
2. to direct patient to appropriate source of continuing care
3. to provide disaster management when there are massive casualties in the community
4. to participate in pre-hospital care of critically ill patients before they can be
transferred to A&E centers
5. to provide continuously accessible A&E services of the general public
l Emergency Care
-- total free services
-- free ambulance
-- quick, quality service
-- holistic approach
l Ambulance Care
-- easy accessibility
-- hospital-based
-facilities
-admission
-special consultation
-specialist clinic referral
-- undifferentiated illness / injuries
l SOPD / Gate keeper
l Management disaster / major incident
l Ultimate Safety Net
-- Located at major hospital
-- easy accessible
-- 24 hours round the year all weather
-- totally free
l Humanity / Hospital Window
-- tourists / visitors
-- illegal immigrants
-- prisoners / inmates
l Public Education e.g. counselling
l Undergraduate / Postgraduate Medical Training
l Training for pre-hospital / other health workers
l Research / input to hospital services e.g. «æ±Ï°V½m
l Surveillance / Prevention of Diseases
-- infections
-- food poisoning
-- animal bites
-- drug / herbal reactions
-- seasonal incident
-- ARV
-- ATT
-- Hepatitis B
l Surveillance of Crime / Facilitate Law Enforce
-- child abuse
-- spouse abuse
-- medical reports
-- court witness
-- rape
-- alcohol levels
-- search body cavities
l Interface with other Health Services / Government Departments
-- General Practitioner
-- Government Outpatient Department
-- Social Welfare Department
-- Government Information Service / Media
-- Police
-- Ambulance / Fire Service Department
-- Hospital Authority