Karen was my patient in the hospital for about three weeks. She had received a heart transplant in 1997, and had contracted Hepatitis C from the infected heart.
When I received report about her the first day I met her. There was a mention of how ill tempered she had been, and how she was a needy patient, one who would be hitting the call light often. "Great" I thought to myself, "just what I needed to start off my work week".



So I went in to meet and greet her get some idea of who she was, take her vital signs, and get on with my day.
She was indeed needy, with frequent calls to her room for little things, "would you close my blinds", "could you turn the heat up" (or down), "could you move my table closer to the bed". She was also on isolation for the Hepatitis C and it was a little more trouble to go into her room, gloves etc. But this is my job, and I was cheeful, letting her know she was not bothering me.



I also had to get her up and walk her three to four times a day. It was like pulling teeth to get her up.
Karen was a tall woman, I am 5'9" and she was a bit taller than me. Her skin reflected her ill health. Her skin was sallow, her face gaunt. She was relatively young, 43 years old I believe. Her stomach was swollen and her legs and feet were puffy from her enlarged liver. "I have this slight pain," pointing to her right side, using the most wheedling voice I had ever heard.
Whining is not a trait I particularly like, and wouldn't let my own children get away with it for very long. But she was a patient, so I had to look pleasant, and keep moving along...even though I was grumbling in my mind.



By the second week I had made peace with the parts of her personality that irritated me. I would help her with her bath, made sure she got her medications at the proper time (this is important for transplant patients).
I genuinely like caring for others. It is the one part of my life where I can make things better....if only for a little while.



I left for 3 days off...and thought of her a time or two, thinking she was probably better, that she might even be discharged by the time I got back.
But as I walked down the hall on my first day, I saw the familiar isolation cart outside of her door When I received report, the nurse said she ( Karen) had not had a good night, that her abdomen was more swollen, and that she was more lethargic.
I peeked in the door to say good morning, and I inwardly gasped when I saw her.She looked dead laying there in her bed. "Oh no", I thought to myself, "she is dying"!!



When you have been nursing for awhile, you can see the life ebbing out of someone. It is so heart wrenching for me, and while I try to keep my distance from these emotions, more often than not I feel them acutely.
So I bathed Karen that day, talking to her about her life while I worked. I found out she had 5 children, none of whom I had seen. She spoke of a life of chronic ill health in a tired, resigned voice. I chatted with her about how many
children I had, my husband, our dogs, ordinary things that kept my mind (and I hoped hers) off of her worsening condition. I checked her room a little more frequently,
..... while she pushed the call light a little less often.



In the afternoon, I shampooed her hair, because she had been complaining about it since I had been taking care of her. I blew it dry with a hair dryer that we keep on our unit. She had a curling iron and I curled her blond hair into ringlets. "Your hair looks so pretty" I told her, while she thanked me for taking the time to do this for her. "It is no trouble", I told her..."that is what I am here for".
She appeared even weaker that evening, and for the first time I saw a few of her children. They were grown, maybe a teenager or two. I found out that three of the children were her husband's from a first marriage, and two were hers from a previous marriage also.



They brought a poster that had a collage of pictures on it, with the words 'We Love You' written in glitter. I looked over the pictures as she slept. I saw her hugging her husband, a big smile on her face, makeup on and hair all fluffy. Different pictures of her
with different children. Always lots of smiles, she looked good in these pictures, she looked healthy. Tears welled in my eyes as I looked over at her lying death-like in the bed. "It's not fair" I furiously whispered to myself.




I left work that night hoping that she would be better in the morning, but knowing I was denying reality. The next morning, she was worse. I bathed her and touched up her hair with the curling wand. She looked like an angel. She was only barely responsive, her eyes would flutter open when I would call her, then close again.
The doctor arrived, and there was a flurry of activity, as we moved her to critical care. As I helped her over onto the critical care bed, her eyes opened, and she looked around confused. " Karen" I said, "You are here in critical care, you are going to be fine". Her eyes closed again.I didn't want her to be afraid. I have been afraid in my life, and I wanted her to feel safe and secure....



She died two days later.

I had come to know her as a person, she was not "a patient", and now I miss her. I think of her often. She never knew that I cared, that she had touched my heart. Taking care of Karen made me more aware of the gossamer thread that we hold onto life with. I learned not to listen to others personal bias of someone. I have learned these lessons many times in my life. This was just another refresher for me.
Karen, If you are looking down and reading this from heaven. I know your body and heart are whole and well now......


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