WHY PAY CONSULTANTS?

After retiring from GE, Charles Steinmetz "The Electrical Wizard" was recalled to try to locate a breakdown in a complex system of machines. The cause of the breakdown baffled all the GE experts. Steinmets spent some time walking around and testing the various parts of the machine complex. Finally, he took out of his pocket a piece of chalk and marked an X on a particular part of one machine. The GE people disassembled the machine, discovering to their amazement that the defect was precisely where Steinmetz's chalk mark was located.

Some days later, GE received a bill from Steinmetz for $10,000. They protested the amount and asked him to itemize it. He sent back an itemized bill.

          1 chalk mark...............................$1
          knowing where to put it........$9,999