Consumer Watch: Webmail Issues


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January 18, 2001 Hotmail's spam filters have now expanded to filtering outgoing e-mail. All incoming and outgoing mail from controversial Internet service providers are being rejected. For outgoing e-mail, the Hotmail user gets an e-mail saying that the e-mail could not be sent due to the inability to connect to the recipient's mail server.

For more information see the ZDNet article, Hotmail trashes Users' e-mail.

June 7, 2000 A problem was found with the MailCity and iVillage web-based e-mail services that allows a person to access other people's accounts. The problem is supposedly fixed. For more information, see the CNET News.Com article.

Aug. 30, 1999CNET and CNN reports a new vulnerability with the MSN Hotmail free e-mail service. There are web sites in the UK and Sweden that allow anyone to access MSN Hotmail accounts with just the username. The person can use your account to read your e-mail and send e-mail in your name without needing your password! For more information on this problem, see the following articles:

Aug. 31, 1998 Hotmail users are vulnerable to an e-mail attachment vulnerability that can lead to their passwords being stolen. For more information:

Aug. 28, 1998 First reported August 25, many web-based free e-mail services are vulnerable to a problem that allows an e-mail sender to use Java or JavaScript to trick a free e-mail service user into giving the sender his or her login/password.

-> Some Affected Services

June 29, 1998 CNET's news.com reports that Microsoft's Hotmail web-based e-mail service and Excite's web-based e-mail service have a bug which can allow remote web sites to obtain your user name for your e-mail at Hotmail or MailExcite. For more information, see the news.com article.