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The Authors Support Their Code

The Linux kernel developers and the developers of the various applications are uncommonly easy to get hold of. The email addresses of the code maintainers are clearly listed in the source and the accompanying documentation, and the developers tend to hang out on the same newsgroups and mailing lists that the users do.

If you have a problem with a device driver, you can directly contact the developer and pose your question to them. They'll usually be able to help, or at least tell you why the problem exists and suggest ways to work around it. I know, I've personally done so.


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