Relevance of the Study

A mailing list technology requires members of the organization not only to become familiar with and connected to technologies such as the personal computer, the Internet and electronic mail (e-mail) but also requires members to be comfortable with a virtual form of interaction. This statement pushes the researchers to find out whether the members of the organization are indeed ready for this kind of technology, and whether the organization itself can support this new innovation and make it supplement its existing operations. Furthermore, the researchers are interested in finding out whether the introduction of this new technology not only works for the organization but that it has provided positive development from the operations of the organizations in the previous year.

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