I
had a letter from a person who didn't want to be named, and he told
me the good Luck he had with Bissell.
Bissell is a very
good company. In terms of customer service, they blew me away. The container
cracked after a few days of using the vacuum. I sucked something hard
up into it. I called Bissell and without questions they took my address
and promised to send me a replacement container. And I got to talk to
a human, not a machine. Sure enough, in the next week or so, a brand
new container arrived. Great customer service.
The vacuum itself
is pretty good. It was great for the first few months. But now it seems
to lack some suction that it had originally. I often have to cut hair
out of the wheel. Perhaps I need to change my filter or soak it and
clean it.
All in all, for
the price - 89 bucks - it has been worth it. I'm glad I did not drop
$400 on a Dyson.
But a vacuum that
maintains it suction without too much user effort, would definitely
be worth more and I would be willing to pay more for one. But for my
purposes, taking care of a two-bedroom apartment, I am happy with the
Bissell vacuum. Dyson, if it works, might be an investment once I have
a home. We'll see.
Hope this helps.