Hgeocities.com/jwasia2001/resumeacademic.htmgeocities.com/jwasia2001/resumeacademic.htm.delayedx\J@OKtext/htmlb.HFri, 18 Nov 2005 12:43:50 GMTMozilla/4.5 (compatible; HTTrack 3.0x; Windows 98)en, *\J Jeffrey M

Jeffrey M. Wachtel, Ph. D.

jwasia2001@yahoo.com              Bangkok, Thailand

 http://www.oocities.org/jwasia2001,

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EDUCATION

Ph. D.              Doctor of Philosophy in Business Administration.      

                        College of Business Administration, Georgia State University,

Atlanta.    Major (Double) : Organizational Behavior & Strategic Management.  Related Field: Marketing. Dissertation Chair: Dr. John B. Miner, Past President of the Academy of Management.

 

MS,                Master of Science, International Hospitality and Tourism Management

School of Hospitality Management. Florida International University, Miami,

Florida.     

                                                           

MA                  Master of Arts, Graduate School for Public Affairs, State University of New York at Albany.    Political Science, International      Relations/Comparative Government/Latin American Area Studies.

                           

BA                   Bachelor of Arts, State University College at Cortland,  Cortland, 

June,               Liberal Arts, Political Science/Economics/Latin American Studies.

 

Semester Abroad  Universidad De Las Americas, Mexico City, Mexico.  Latin American History and Government, Spanish, International Economics.

 

Languages:     English, Spanish and Thai

 

PROFESSIONAL HISTORY

                         

2005            Visiting Professor of Business Administration, University of Maryland Asia, Seoul, Marketing Principles Video

                    Conference Course and Introduction to Business Administration and

                    Visiting Professor, Thammasat University, Master of Accounting, Organizational Behavior, Spring and

                    Visiting Professor, Chulalongkorn University and Thamassat University,  Leadership  in Asian Countries

 

2004            Professor of Leadership, Asian University of Science & Technology, Graduate Professor, Shinawatra University, Graduate Professor, Ramkhamhaeng University teaching MBA courses in International Business, Business Ethics and the Environment, Marketing Management, Current Issues in Marketing, and OB. Also Chair (3) or Member (2) Ph. D. dissertation committees at Ramkhamhaeng University.

 

2001-2003                               Associate Dean and Professor, Graduate School of Business and Director, Graduate School of Tourism Management. Assumption University of Thailand, Bangkok and Professor of Organizational Behavior at Mahidol College of Management.

 

 1996-2001                               Applied Professional Studies Program: Program Project

Administrator and Professor of Management, Business and

Administrative Studies, Nova Southeastern University, Fort Lauderdale, Florida.              

                                               

Revision and Expansion of APS program and Teaching of  Strategic Management, Organizational Behavior, Management.

 

1991-1996                               Associate Professor of Management & Director of Research

                                                Florida International University,

                                                School of Hospitality Management, Miami, Florida.

                                                Research Director and Professor Leadership & Motivation,   Organizational Behavior, Human Resources. 

 

1989-1993                               Executive Committee: Director of Human Resource Development and Training, reporting to the President/COO.

The Continental Companies (became Carnival Resorts and Casinos), Miami, Florida.

 

Created this department for USAs fourth largest hotel management company.  Implemented a company-wide strategic human    resource development plan,  an organization development plan, and succession plan with a budget exceeding six figures. 

 

1988-89                                   Director of Human Resources & Strategic Planning, reporting to the President. Admiral Cruises, Inc. (Royal Caribbean Cruise Lines), Miami, Florida.

 

                                                Responsible for direction of the company's strategic human resource and planning function as well as the quality

                                                process.

               

1986-1988                               Assistant Professor of Strategic Management, College of Business Administration, University of Nevada-Reno.

 

1982-1986                               Florida State University, Tallahassee, Florida; Georgia State University, West Georgia College.           

                         

                                                 Doctoral study-related employment as research  assistant, instructor, and assistant professor of Strategic

                                                Management, Hospitality & Tourism Management & Marketing,    Advertising and OB.

 

1981-1982                               Management Consultant,  Jeff Wachtel  Associates,   Miami, Florida. Organizational Development .

 

1979-1981                               Regional Director of Training and Development, North American Division.  ITT-Sheraton,

The Sheraton Corporation,  Atlanta  and Miami.

                                               

                                               Direction of the human resource development, training, and

                                                organizational development  activities for a Fortune 500 subsidiary for half the U.S. and Canada.                               

 

1978-1979                               Director of the Hotel, Restaurant and Travel Administration Program.   Georgia State University,

                                                Atlanta, Georgia. Now The Cecil B. Day School of Hospitality

                                                Administration, Atlanta, Georgia.

                                                 Responsibilities included administration of program, recruitment, teaching, and community  relations. Increased            

                                                enrollment, created and implemented a new curriculum.

19761978                                                                                                                                                                                                                                                     

Lecturer, Cal Poly Pomona, College of Business Administration & Consulting Director for the opening of The              

 New Otani Hotel & Garden, Los Angeles, California.

 

1975-1976                               Course Tutor, The Diploma Course Program,

                                                Bahamas Hotel Training College.  And Management  Training Lecturer. Bahamas Hotel TrainingCouncil, Nassau,

                                                Bahamas.

 

1974-1975                               Corporate Management Trainee. The Marriott Corporation,  Washington, D.C.,  Miami, Florida and Los Angeles.

 

1972-1973                               Assistant Manager, The Fontainebleu Hotel, Miami Beach, (1252 Rooms) Prior:  Front Desk Clerk and Night Manager.

                                   

1970-1971                               Founder and CEO, The Waterbed Corporation, Albany, NY

 

 

Research/Scholarship/Creative Activities

(1) Refereed Publications: Journal Articles (Sixteen (18))

 

Wachtel, Jeffrey (Forthcoming, 2006) Integrated Sustainable Tourism Development for Developing Nations: Avoiding Bali Bombing Type Crises Through Integrated Development, The International Journal of Environmental, Cultural, Economic and Social Sustainability.

 

Wachtel, Jeffrey (Forthcoming, 2005) The Paperless Course: Using Group and Website Technology to Stop Killing Trees and Improve the Class Dynamics, The International Journal of Technology, Knowledge and Society.

 

Wachtel, Jeffrey M. (1999).  The New Millennium Team Organization: New Leadership and  Management Styles, New Organization Structures, and New Remuneration Systems for the Twenty-First Century Organization. In M. Abdelsamad & E.R. Myers (Eds.)  Business Issues for the New Millennium: The Proceedings, Selected Readings from the Society for The Advancement of Management Management Conference (pp. 255-262) Corpus Cristi, Texas: SAM Publications.

 

Wachtel, Jeffrey M. (1998)  Transactional Analysis, In The Encyclopedia of Tourism

            Vol. 1). London: Pergamon.

 

Veale, D. & Wachtel, J. M. (November, 1996).  "Mentoring and coaching as part of a human resource development strategy:  How they do it at Coca Cola Foods,Journal of  Leadership and Organizational Development, Vol. 17.

 

Miner, J. B., Ebrahimi, B.,  Wachtel, J. M.  (Fall, 1995). "How differences in     managerial                  motivation contribute to America's competitiveness problem,"  Human Resource Management Journal,  Vol. 34, No. 3.

 

Wachtel, J. M., Werther, W.  & Veale, D. (September, 1995).  "The Global Deployment          of Executive Talent," Human Resource Planning Journal.

 

Wachtel, J.M. (November, 1994). "Training for the Hospitality Industry in                                 Venezuela." Proceedings of the I Congreso Nacional de Investigacion                          deTurismo y la Hospitalidad," La Guaira, Venezuela: Universidad Simon        Bolivar Press.

 

Wachtel, Jeffrey M.  (February, 1994). "Training and Development Directors Make the          Best Human Resources Directors " Cornell Hotel and Restaurant        Administration Quarterly, vol. 24, No. 4, pp. 8.

 

Miner, J. B., Wachtel, J. M. and Ebrahimi, B., (1989) "The managerial motivation of    potential managers in the United States and other countries of the world:       implications for national competitiveness and the productivity problem."

           in Prasad, S.B. ed, Advances in International Comparative Management, vol.4, pp. 147-170.

 

Burden,  Charles, Jones, Williams A. & Wachtel Jeffrey M. (June, 1987), 'Productivity            in Perspective: The American Work Ethic is  Alive and Well." International         Journal of Management, Vol 4, No. 2 pp. 133-137.

     

Wachtel, Jeffrey M. (1987). "The Importance of Casino Gaming to a Community and the                          Relationship of its Assessed  Importance to Community Pride: The case of Reno,                       Nevada." Proceedings: The Seventh International Conference  on Gambling and                 Risk Taking.   

 

Wachtel, Jeffrey M. (1986) "A cross-cultural comparative management study    measuring the differences in managerial motivation and the effects of cultural     and other explanatory variables of potential managers from Mexico and the United

States." Ph. D. Dissertation, Georgia State University, Atlanta: Georgia.  287pp.       Dissertation Chairman: John B. Miner, Ph. D., Professor Emeritus, Oregon State University, then Research Professor, Department of Management, Georgia State Univerisity.

 

Wachtel, Jeffrey M. (1984) "Marketing or Sales, Some confusion in the

Hospitality Industry."  International Journal of Hospitality Management, Vol.     3, No. 1,  pp. 38-40.

 

Wachtel, Jeffrey M.  (1984). "Marketing Entropy." Cornell Hotel and Restaurant        Administration Quarterly, vol. 24, No. 4, pp. 8-10.

 

Wachtel, Jeffrey M.  (Spring, 1984). Marketing or Sales, Some Confusion in the           Hospitality Industry. Hotel Sales and Marketing Association International        Marketing Review, vol. 2, No. 3, , pp. 31-33. reprinted from International      Journal of Hospitality Management, vol. 3, No. 1, 1984.

 

Wachtel, Jeffrey M. & Pavesic, David. (August 1983). The Doctorate Dilema.   Cornell Hotel and Restaurant Administration Quarterly, vol. 24, No. 2, pp.           35-37.

 

Wachtel, Jeffrey M. (Winter, 1980) "Transactional analysis training for the travel        industry." Annals of Tourism Research:Special Issue, Management of Tourism,  vol.             7, No. 3, pp. 455-471.

 

(2)Refereed Publications: Books/Book Chapters/Book Reviews (Four (4))

Wachtel, Jeffrey M. (Winter/Spring, 2001). Review of the book Leadership Lessons from the Extraordinary Saga of Shackletons Antarctic Expedition. The Journal of Leadership               Studies.

Wachtel, Jeffrey M. (Winter/Spring, 1999). Review of the book  The Roaring 2,000s:                      Building the Wealth and Lifestyle you Desire in the Greatest Boom in History. The                  Journal of Leadership Studies, 6, 148-151.

 

Wachtel, Jeffrey M. (Winter, 1998). Review of the book The Will to  Lead Journal of                   Leadership Studies, 5, 168-170.

 

Wachtel, Jeffrey M. "Marriott Corporation: A Strategic Management

Case Study." in Rue, Leslie W. & Holland, Phyllis G.  Strategic Management:Concepts and Experiences, New York: McGraw-Hill, 1986, p.526-  545.

 

(3) Unrefereed Publications

 

Wachtel, Jeffrey M. "Using T.A. to keep things OK."

          Hotel and Motel Management Journal, April, 1978.

 

Wachtel, Jeffrey M. (April, 1977), "Add a Game Room for Profit." Hotel and Motel     Management Journal,

 

Wachtel, Jeffrey M. (September, 1978), "Explicating the Banquet." MeetingandConventions.

 

(4) Refereed Papers & Presentations at Meetings & Conferences (Twelve (12))

 

Wachtel, Jeffrey M. (March 30, 1999) The New Millennium Team Organization: New                        Leadership and Management Styles, New Organization Structures, and New                         Remuneration Systems for the Twenty-First Century Organization, Society for The           Advancement of Management International Conference, Las Vegas, Nevada.

 

Wachtel, Jeffrey M. (May, 1993) "Group Term Projects for Courses in Human             Resource Development," Human Resource Development Professors                                                 Network Conference, Atlanta, Georgia.

 

Wachtel, Jeffrey M. (May, 1990) "The Relationship of Competitive Strategy to            Corporate Training and Human Resource Development."  The American   Society for Training and Development Annual Conference, Orlando.

 

Wachtel, Jeffrey M. (August, 1987) "Managerial Motivation Differences between        Mexican Potential Managers and American Potential Managers: A Cross-Cultural Management Study."  Academy of Management Annual Meeting, New Orleans  .

 

Wachtel, Jeffrey M. (October, 1987). "International Differences in Managerial             Motivation and its Relation to the Strategic Capability  of U.S. Companies for           Engaging in Successful Growth Strategies." Seventh Annual International           Conference of the Strategic Management Society, Harvard University,Boston,     Mass.

 

Miner, J. B., Singleton, T., Wachtel, J. M. & Ebrahimi, B., "Symposium on Recent       Findings Regarding International  Differences in Managerial Motivation."      Southern Management Association, New Orleans, November 4-7, 1987.

 

Wachtel, Jeffrey M. "The Effects of Cultural and Other Explanator Variables on          Managerial Motivation: A Cross-Cultural Study of Mexico and the U.S." Western             Academy of Management, Big Sky, Montana, March 26, 1988.

 

Wachtel, Jeffrey M. "The Importance of Casino Gaming to a  Community and the        Relation of its Assessed Importance to Community Pride: The Case of Reno,          Nevada.", Seventh International Conference on Gambling and Risk Taking, Reno,   August 1987. 

 

Wachtel, Jeffrey M. "Transactional Analysis Training for  Managers." Council on       Hotel,             Restaurant and  Institutional Education Annual Meeting,   New Orleans,        August, 1979.

 

6. Exhibits,Shows,Recitals, etc.

 

Vasa-Sideris, Sandra & Wachtel, Jeffrey M. "Labor: How to get it

            and how to keep it." The Southeastern Hospitality and

            Food Service Show." Atlanta, September, 1985.

 

Wachtel, Jeffrey M. "Marketing for the Construction Contracting

            Industry." Associated General Contractors, Nevada

            Chapter Annual Conference, Sparks, Nevada, January, 1987.

 

Wachtel, Jeffrey M. "Strategic Management." Mountain Plains Adult

            Education Association, Continuing Education Center,  University of                                 Nevada-Reno, April, 1987.

 

7. Research Grants/Contracts

 

Principal Investigator, "Testing Schein's Theory of How Founders, Leaders, and Managers Strategically Create, Embed, and Transmit Organizational Culture: An Exploratory Study at Cagney and Lacey Productions."   July, 1987 College of Business Administration, University of Nevada Reno Travel Grant and The Graduate School Research Advisory Board Junior Faculty Research Grant. Funding of $2,500, one year grant.

 

Co-Principal Investigator with Scarrow, Ralph. "Pre-Opening Planning and implementation to Open a Japanese Hotel in the United States: The Case of the New Otani Hotel, Los Angeles." March, 1977 through September,1977, Funding of $10,000 by New Otani Hotel Corporation, Tokyo, Japan.   

  

Principal Investigator, "A Comparative Management Study of Managerial        Motivation differences between Mexican and  American Potential Managers." Travel Grant funded by  the Bernard Ramsey Chair of Private Enterprise, Atlanta, Georgia State University, June, 1985.  Funding of $1,000, six month grant.

 

8.  Technical Reports/Research Reports

 

Wachtel, Jeffrey M. "The importance of Casino Gaming to a Community and the Relation of its Assessed Importance  to Community Pride: The Case of Reno, Nevada." Seventh International Conference on Gambling and Risk Taking,  Reno, August, 1987.

 

Wachtel, Jeffrey M. "Tourist Expenditure Survey for the Bahamian Ministry of Tourism." Spring, 1976.

 

9. Internet Publications: 

Wachtel, Jeffrey M.  Inside the REAL Cuba: Personal Interviews of 127 Cubans from May 21-June 8, 2000 Tells a Very Different Story than the U.S. Media. (www.ordinarycity.com)

 

10. Other Research/Scholarship/Creative Activities

  (2003)            Doctoral Committee for 3 Doctoral Students, Ramkamhaeng University

 (2001-2003),  Advisor, Committee, MBA & MA TRM Theses, Assumption University     

 (1993-1995), Committee Chairman for all Master's Thesis Committees.

Supervised graduate research projects for all graduate students.

 

 

11. Service:  A. Professional Service: Associations/Society:

 

Conference Chairpersion, The Round Table Discussion of Eco-Tourism in Thailand and its

            Future, Assumption University, Bangkok, Thailand, 2001.

 

Paper Reviewer (2000) Academy of Management Annual Meeting,

Management History Division.

 

Discussant  (1999) Pay Negotiations,   Society for the Advancement of Management                         International Conference paper, Society for the Advancement of Management, Las              Vegas.

 

Session Chairperson, "Doctoral Student Workshop: Surviving the Dissertation Process:

Three Perspectives"  Academy of Management Annual Meeting, Boston, 1997.

 

Discussant, Management History Division paper, Academy of Management Annual                          Meeting, Boston, August, 1997.

 

Committee Member, Program Committee, The American Society for Training and        Development, 1992-1993.

 

Track Chair,  Annual Conference Council on Employee Responsibilities and Rights, 1992.

 

 Member and Paper Reviewer: The Academy of Management (1984-Present)    OB, BP&S,                 MED, HRM, IM, MH and MC Division memberships.

 

Past Member:

            The Human Resource Planning Society,

            The Society for Human Resource Management,

            The American Society  for Training and Development,

            The Southern Management Association, and Western Academy of Management,

            The Strategic Management Society,

            The Council on Hotel, Restaurant and Travel,

            The Council of Hotel and Restaurant Trainers.

 

Director, The  Hospitality Industry Group of  The American Society for Training and    Development, 1,000 Members 1989-1992.

 

Session Chairperson, "Business Studies of the Casino Gambling Industry"

            The Seventh International Conference on Gambling and Risk Taking, Reno, 1987.       

 

Discussant  "Business Studies of the Casino Gambling Industry" The Seventh International Conference on Gambling and Risk Taking, Reno, August, 1987.

 

Functionary Financial Auditor of The Western Academy of Management's Yearly                          Accounting Records at The Annual Meeting, Hollywood, CA, April, 1987.

 

Consortiums Invited Participant:

 

The Organizational Behavior, Organizational Development, Organization and Management Theory  OB, OD, OMT) Doctoral Consortium, Academy of Management, San Diego, 1985

 

The Business Policy and Planning Junior Faculty Workshop, Academy of Management Annual.  Meeting, New Orleans, August, 1987       

 

Attendee:

Nepal Travel Agents Association Annual Meeting, Bangkok, Thailand, September, 2002

The Academy of Management Annual Conference, Denver Colorado, U.S.A., August 2002

The First National Research Council of Thailand-Chinese Academy of Social Sciences Joint                Seminar on Tourism and Township Development, Bangkok, Thailand, 2001.

Eco-tourism Development in the Third Millennium: Sustainable Tourism and Community                      Development, Strategic Planning and Implementation, Srinakharinwirot University,                  Bangkok, Thailand, 2001.

TAT Conference on Homestay and Rural Tourism in Other Countries, Bangkok, 2001.

The Academy of Management Annual Meeting, Toronto, 2000.

Western Academy of Management, Redondo Beach, CA., 1999

Society for The Advancement of Management, Las Vegas, 1999

The Academy of Management Annual Meeting, Boston, 1997.

The Academy of Management Annual Meeting, Cincinnati, 1996

The Academy of Management Annual Meeting, Vancouver,  1995.

The Academy of Management Annual Meeting, Dallas, August, 1994.

International Hotel and Motel Show, New York, November, 1993, 1996.

American Society for Training & Development Annual Conference, Atlanta, 1993.              The Council on Hotel, Restaurant and Institutional Education Annual                                                        Meeting, Orlando, July, 1992 and Atlanta, 1987

The American Society for Training and Development Annual

            Conference, San Francisco, May, 1992.

The Council of Hotel and Restaurant Trainers (CHART) Conference, Orlando, June, 1991.    

The Academy of Management Annual Meeting, San Francisco, August, 1991.               

The Southern Management Association Annual Meeting, Orlando, 1985, 1995.

The Academy of Management Annual Meeting, Chicago, August, 1986.

The Western Academy of Management Annual Meeting, Hollywood, California,

           April, 1987 and Big Sky, Montana, 1988.

The Academy of Management Annual Meeting, San Diego, 1985.

 

(2)  Service To the Community or Public:

Volunteer Worker: Habitat for Humanity Little Haiti House Construction Project, 1999.

 

(2)  Service To the Community or Public (Continued):

 

Committee Member:

            The Diabetes Research Institute, Feast Among The Grapes Fundraising Event                           Committee, 1994, 1995, 1996, 1997.

Charter Board, City of North Miami, 1989-1991,  Mayoral appointment.            

Education Committee, The Georgia Hospitality and Travel Association,                                      Atlanta, Georgia, 1984-1986.

The Assets Subcommittee of The Biggest Little City Committee ( a citizen  volunteer                            organization created to improve the quality of life in the Reno area.) 1987-88.

 

Member:       

            The American Cancer Society, Miami Chapter of New Directions,1990-Present.           

            The Diabetes Research Institute, 1992-1999.

            The Buoniconti Fund to Cure Paralysis, 1991- 1997.

            Fanfare, The New World Symphony, Miami, 1993-1999.

Eyes for the Arts, Center for Fine Arts, Miami, 1993-1994.

            Western Industrial Nevada- A Business Development Organization, 1986-88.

 

 

(3)  A. Professional Service which Results in Remuneration

USA Floral Bouquet Division & Information Technology Department, Miami, 1999-present (one year renewable contract for 1 consulting day per week).

Nortel, Northern Telecom, Caribbean and Latin American Division, 1997.

Florafresh International, Miami, Florida, 1996-19977.

The Queens Flowers, Miami, Florida, 1996-1997.

            Golden Flowers, Miami, Florida, 1996-1997.

Norwegian Cruise Lines, Strategic Team Development, MS Seaward & 

MS Dreamward, 1995-1996.

Carnival Hotels and Casinos, Human Resource Development Consulting, Integrity               Program Development/Delivery, Bahamas, 1994.

            American Bankers Insurance Group, Conflict Management, 1993-4.

            Carnival Cruise Lines, Annual Casino Managers Meeting, Miami,                                                          Florida, Management Development, 1993 and 1994.

The Continental Companies and Carnicon, Consulting Director of                                                            Training and Human Resource Development, 1991-1993.

The Grand Bay Hotel, Miami, Florida, Guest Relations Program, 1993.

            The Washington Duke Inn & Golf Club, Durham, North Carolina.

Sand Castle Resort, Puerto Plata, Dominican Republic, Human Resource Management Take-Over Consulting.

            Golden Rainbow Maremares Resort, Puerto La Cruz, Venezuela, Pre-                Opening Human Resource Management and Development Consulting.

Condado Beach Hotel, San Juan, Puerto Rico, Organizational Development and                  Human Resource Development Consulting.

            Llao Llao Hotel Resort, Bariloche, Argentina, Pre-Opening Human                                                         Resource Management and Development Consulting.

The Crystal Palace Resort & Casino, Nassau, Bahamas, Organizational                                Development Consulting.

            The Big Game Fishing Club, Accounting Consulting, Nassau, Bahamas, 1976.

            New Otani Hotel Garden, Opening Human Resources Consulting,                                                         Los Angeles, California, 1977.

            Westin Hotel, Guest Relations Seminar, Costa Messa, California, 1977.

            Denny's Restaurant Headquarters, Management Seminar, Costa Mesa,                                               California, 1978.

            Ministry of Tourism, Guest Relations Seminar, Mexico City, Mexico,1978.

            Cashin's Restaurant, Creation of Personnel Policy Manuals, Atlanta,                                                    Georgia, 1979.

            Club Managers Association of America, Examination Proctor, 1979.

            Management Seminars for a variety of Sheraton's for North America,                                                Europe, and Latin America, 1979 - 1981.

            The Georgia Conservancy, Strategic Management Consulting, Atlanta, 1985.

            Association of General Contractors, Marketing Workshop, Reno, Nevada, 1986.

            The Cleveland Hilton South, Cleveland, Ohio.

            The Colonnade Hotel, Coral Gables, Florida.

            The Cross Keys Inn, Baltimore, MD.

            Embassy Suites, Columbus, Ohio.

            The Glidden House, Cleveland, Ohio.

            The Holiday Inn, Dayton Mall, Dayton, Ohio.

            The Hotel Jerome, Aspen, Colorado.

            La Concha Hotel, San Juan, Puerto Rico.

            Lucayan Beach Resort & Casino, Freeport, Bahamas.

            Olympia Resort, Oconomowoc, Wisconsin.

            Peachtree Executive Conference Center, Peachtree, Georgia.

            Sheraton Design Center Hotel, Dania, Florida.

            Sheraton Inn Canton, Canton, Ohio.

            Sheraton River House, Miami, Florida.

            Sheraton University City, University City, Philadelphia.

            Suite Hotel at Underground Atlanta, Atlanta, Georgia.

            The Bay Hotel and Resort Ltd., Providenciales, Turks & Caicos                                                  Islands, B.W.I., Pre-Opening Planning, 1989.

            The Pier House, Key West, Florida, Team and Management Development, Guest                                Relations Program.

 

 

B. University Service

(1)   To the University

Strategic Planning and Team Development Workshop, Graduate School of Tourism              Management, Graduate School of Business, Assumption University of Thailand,           Bangkok, 2001.

Organizational Development Advisor to the Acting Dean & Vice-Provost,                                          Farquahar Center, Nova Southeastern University, 1997.

Irish-English Studies Formation Committee, Nova Southeastern University, 1997.

Awards Committee, Nova Southeastern University, 1997

Senator, The Faculty Senate, Florida International University, 1995-1996.

Secretary (elected), The Faculty Senate, Florida International University, 1996.

Parliamentarian, The Faculty Senate, Florida International University, 1995.

The Graduate Council, Curriculum Committee, Florida International                                                      University, 1994-1996.

Honorary Degree Awards Committee, Florida International University,                                      1992-3 and 1994-1995.

            Traffic Appeals Committee, Florida International University,1993.

           

 

(2)   To the School/College

Member, Advisory Board, Administrative Board, Academic Board, Graduate School of Tourism Management, Assumption University, 2001-2003.

Faculty Search Committee, Nova Southeastern University, 1996.

School of Hospitality Management Enrollment Committee 1993-1994.

            School of Hospitality Management Staff Team building Facilitator, 1992.

            MBA Policy Committee, College of Business Administration, The                                                           University of Nevada Reno, 1987-1988.

            Curriculum Committee, College of Business Administration, California                                       State Polytechnic University, Pomona, 1976-1978.

  

(3) To the Department

Chairperson, Departmental Curriculum Committee, Hospitality/Tourism, Nova                               Southeastern University, 1996-1997 (completed revision of the curriculum).

Curriculum Committee, Department of Hospitality Administration,                                                          College of Business Administration, Florida State University, 1982-1983.                        Curriculum Committee, Managerial Sciences Department, College of                                                             Business Administration, University of Nevada Reno, 1986-1987.

 

12. Teaching:   List of Courses in Chronological Order

Graduate, Current Issues in Marketing, Marketing Management, and Ethics and the Business Environment, Ramkamhaeng University, Bangkok, Thailand, Fall, 2002 through 2004.

Graduate: International Business, Shinawatra University, Bangkok, Thailand, 2003.

Graduate, Organizational Behavior, Mahidol University, College of Management, Bangkok, Thailand, Winter, 2002.

Graduate, Organizational Behavior, Tourism Management & Ethics, International

Hospitality and Hotel Management, Human Resource Management, Assumption University of Thailand, Bangkok, Thailand, 2001-3.

Graduate, Organizational Behavior, Nova Southeastern University, Huizenga

            School of Business Administration, Winter, 2001.

Undergraduate: Management Applied Research Project, Principles of Management,                                    Organizational Behavior, Business Strategy/Policy, Stress Management,                                    Tourism System, Hospitality/Travel Operations, Cruise Attraction, Theme                                    Park, Events, & Attractions Management

            Human Resource Development, Nova Southeastern University, 1996-2000.

            Graduate, Master's Thesis Committee Chairman, Hospitality Industry                                                   Research Project, F.I.U.,  (9 credits) 1993-5.

            Graduate, Motivation and Leadership F.I.U., (3 credits), 1991-1995.

            Graduate, Strategic Organization and Human Resource Management/                                        Development, F.I.U. (3 credits) 1991-1995.

            Graduate, Organizational Behavior, F.I.U., (3 credits), 1992, 1995.          

            Undergraduate, Human Resource Development in the Hospitality                                                        Industry F.I.U. (3 credits), 1991-1994.

            Undergraduate Marketing for the Hospitality Industry, F.I.U., (3                                                             credits) as an adjunct professor, Summer, 1990.

            Graduate, Human Resource Management, College of Business Administration,

           Department of Management, University of Miami, Fall, 1990.                                           Graduate & Undergraduate, Strategic Management/Business Policy, College of                             Business Administration, Department of Management, University of Nevada-                       Reno, 1986-1988 and Graduate/Undergraduate Elective, Seminar in Strategic                        Management of the Hospitality Industry, 1988.

            Undergraduate, Organizational Behavior, Department of Management,                                     College of Business Administration, West Georgia College, 1985-86.           

            Undergraduate, Introduction to Management, Department of Management, College                       of Business Administration, Georgia State University, 1984-5.

            Undergraduate, Organizational Behavior, Department of Management,              College of Business Administration, Georgia State University, 1984-5.

            Undergraduate, Advertising, Department of Marketing, College of                                                          Business Administration, Georgia State University, 1983-4

            Undergraduate, Marketing for the Hospitality Industry, School of                                                            Business Administration, Florida State University, 1982-1983.

            Undergraduate, Hotel Administration, School of Business                         Administration, Florida State University, 1982-1983.

            Undergraduate, Travel and Tourism Management, Department of                       Hospitality Administration, School of Business Administration,                                                Florida State University, 1982-1983.

            Undergraduate, Marketing for the Hospitality Industry, Hotel,                                                     Restaurant and Travel Administration Program, Georgia State                                                University, 1978- 9.                                       

            Undergraduate, Food and Beverage Cost Control, Hotel, Restaurant                                          and Travel Administration Program, Georgia State University,                                                1978-1979.

            Undergraduate, Hotel Administration, Hotel, Restaurant and Travel                                           Administration Program, Georgia State University, 1978-1979.

            Undergraduate, Hotel and Restaurant Development, Department of                                            Hotel and Restaurant Management, California Polytechnic                                                    University, Pomona, 1976-1978.

Undergraduate, Food and Beverage Cost Control, Department of Hotel and Restaurant Management, California Polytechnic University, Pomona,1976-78.

Undergraduate, Restaurant Management, Department of Hotel and Restaurant    Management, California Polytechnic University,    Pomona, 1976-1978.

Undergraduate, Hotel Administration, Department of Hotel and Restaurant

Management, California Polytechnic University, Pomona, 1976-1978.

            Undergraduate, Hotel Accounting, Department of Hotel and                                                         Restaurant Management, California Polytechnic University,                                                    Pomona, 1976-1978.

            Undergraduate, International Hotel Management, Bahamas Hotel                      Training College, Nassau, Bahamas, 1975-1976.

Undergraduate, Economics of Tourism, Bahamas Hotel Training College, Nassau, Bahamas, 1975-1976.

            Undergraduate, Travel and Tourism, Bahamas Hotel Training                                                      College, Nassau, Bahamas, 1975-1976.

            Executive Course: Front Office Management, Summer Executive                        Program, Bahamas Hotel Training College, Nassau, Bahamas,                                               1975-1976.

 

A.     Graduate Student Supervision: Name, Year Supervised, Title, Graduation Date:

 

Limphanitch, Nuchanan (2002), A Comparative Study of the Perception of Complaint

Handling Performance among Pattaya Hotel Customers, and Supervisors/Managers and Front-Line Staff in Mid-Price Hotels in Pattaya, Thailand.  Successful Final Defense, December, 2002 (MA TRM, January, 2003).

           

Committee or Advisor: Assumption University, Graduate School of Tourism Management:

Benjapinya, Metta (2002), Residents Perception of Impacts of Tourism Development on Natural and Built Environments on Koh Chang, Thailand.

 

Wutthioran, Nida (2002), Factors Affecting Satisfaction Level of International Tourists Flying Thai Airways International

 

Prayortpaiboon, Rattanawan (2002), The Difference in Vacation Motives for Leisure Travel Among Chinese Leisure Tourists with Different Socio-Demographic and Travel Characteristic Backgrounds.

 

Weifeng, Teng (2003), Chinese Mainland Tourists Evaluation of Risks of Thailand, Malaysis and Singapore on Fuzzy Logic Model.

 

Boonniphat, Watanee (2002), Factors Affecting Thai Tourists Decision-Making Process Concerning Domestic Cultural Attractions.

 

Burban, Maslin (2002), A Study about Perception of Weekend Visitors about Ecotourism Activities and Enviornmental Impacts in Sri Nakharin Dam National Park, Kanchanaburi Province, Thailand.

 

Atchariyapota, Patteera (2002), Satisfaction Level of International Tourists concerning Physical Environment of Pattayas Public Beach.

 

Varma, Gopa (2003), A Study about Cross-Cultural Comparison of Travel Push and Pull Factors of U.S. and Indian Tourists to Thailand.

 

Kim, Kyung-Hwan (1993-1994),  A Cross-Cultural Descriptive Study of the                    Perceptions of Computer-Based Property Management Systems by Hotel     Managers and Employees in Korea and the U.S.A. Successful final presentation       defense Summer, 1994, (M.S., August, 1994).

 

Ohm, Misouk (1993-1994) A Study to Determine the Perceived Benefits and Attitudes of Being Fully Equipped and Stocked in Food and Beverage Departments of Hotels. Successful final presentation defense Summer, (M.S., August, 1994).

 

Hasegawa, Junichiro (1993-1994), A Cross-Cultural Management Study Measuring      the                   Differences in Managerial Motivation Between Japanese Hotel the United        States              and  the effects of Cultural Variables on their Levels of Managerial   Motivation                 Successful final presentation defense Summer, 1994 (M.S., Fall,     1994).

 

Chaisrakeo, Vilasinee (1993-1994), A Cross-Cultural ComparativeManagement Study             Measuring the Difference in Managerial Motivation Between Hotel Managers from Thailand and the United States and the effects of Cultural Factors on  Hotel            Managers from Thailand and the United States, Successful final presentation   defense Fall, 1994 (M.S., Fall, 1994).

 

Kim, So Yeun (1993-1994), A Cross-Cultural Comparative Management Study Measuring the Differences in Managerial Motivation Between Hotel Managers from            Korea and the United States and the effects of Cultural Factors on their Levels of        Managerial Motivation, (M.S., Fall, 1994).

 

Medina, Munoz Diego, Strategic Linkages is the Hospitality Industry,Defended            Proposal, Spring, 1995 and Final Presentation, Aug., 1995.

 

Jun, Jaekyoon, Attributes of Successful Conventions Destinations in Asia, Defended    Proposal, Spring, 1994 and Final Presentation, Summer, 1995.       

 

Frieberg, Scott, The economic impact of lodging in the Florida Keys, Defended Proposal  (Spring, 1995).

 

O'Neil, Patrick, Ethics in the Food Service Industry, Proposal Defense Summer, 1995.

 

B. Course, Curriculum Development Activities

            Revision of HFT 6916 (9) Hospitality Industry Research Project, Sections 51 and          52.  Complete revision of procedures, texts, computer center relations, course   syllabus and interface with the Division of Graduate Studies.

 

C. Other Teaching-Related Activities         

           

Collaborated with Dr. Terri Scandura, Professor of Management at                    University of Miami in assisting Manuel Tejeda, Doctoral Candidate with the data       collection for his dissertation research, 1993-1994.

 

Awards and Honors

 

2000    Whos Who in America, Millennium Edition-2000,  54th Edition.

1989    Awarded CHRE (Certified Human Resource Executive).

1987    Junior Faculty Award, Research Grant, University of  Nevada

1986    Beta Gamma Sigma - Honor Society of Collegiate Schools of Business.

1985    Certified Toastmaster, Toastmaster's International.

1984    American Society of Travel Agents, Simmons Scholarship.

1983    National Institute for Food Service Graduate Fellowship.

1983    Eta Sigma Delta, International Hospitality Management Society.

1979    Outstanding Young Men of America.

1968    Who's Who Among Students in American Colleges And Universities.

1964-8 Dean's List, SUNY at Cortland.

 

Hobbies: Running, Tennis, Gym, Reading, Theater, Movies, and Travel.

 

 

Jeffrey M. Wachtel

Jwasia2001@yahoo.com

669-896-04167

REFERENCES

Dr. Kenneth L. Kraft

Provost and Vice President for Academic Affairs
SUNY-IT
PO Box 3050
St Rte 12 at North Horatio Street
Utica NY 13504-3050
(315) 792-7200

kraftk@sunyit.edu

 

Dr. John B. Miner

Past President of The Academy of Management

34199 Country View Drive

Eugene, Oregon 97408

Phone: (503) 484-2715

miner_john_b@msn.com

 

Dr. Jane W. Gibson

Professor of Management

Huizinga School of Business and Entrepreneurship

Nova Southeastern University

3100 SW 9th Avenue

Fort Lauderdale, FL

954-262-5000

gibson@nova.edu

 

Mr. Andre Nordseth

Operations Manager

Radisson Seven Seas Cruises

600 Corporate Drive, Suite 410

FL 33334

954-776-6123, ext. 402

anordseth@radisson.com

 

Dr. William B. Werther, Jr. Ph. D.

Professor and Office Depot Management Scholar

University of Miami

414 Jenkins Building

School of Business Administration

Coral Gables, FL 33124-9145

305-284-2706

werther@miami.edu