To obtain a challenging position where my managerial skills and business acumen may be effectively utilized to allow for continued personal and corporate growth

Fifteen years experience in a Marketing environment working with Clients, Corporate Leaders and Major National Accounts. Experience includes; Designing and implementing various types of meetings with participants ranging in number; budget preparation and analysis, contract negotiation and asset management. Strong organization and communication skills, able to systemize complex work environments, quick to learn new concepts, oriented toward cost control so that bottom line is impacted positively while quality service levels are met.

HAGARTY ASSOCIATES, INC. MARLTON, NJ

May 1999-October 2001

Fully responsible for the management and operation of the Permanent and Temporary Staffing Divisions; including operations staff, sales staff, and administrative personnel. Developed and implemented procedures for automating environment to achieve targeted goals of 2,500 hours. Created processes for successful interaction between internal divisions to promote continuity and growth throughout the organization as a whole. Implemented follow up procedures to insure quality client satisfaction on the service side and reduced aging on the asset management side. Teams success ratios include; increases in Temporary to Permanent placement, reduction of refill orders, the re-establishing of quality performance follow-up.

NORRELL SERVICES, INC. CHRISTIANA, DE

October 1996 – May 1999

Managed branch with team of associates including customer service, recruiting, and payroll personnel. Established and maintained best practices for all phases of staffing process. Hands-on involvement in sales cycle and client implementation, which resulted in consistent financial growth for branch and corporation. Promoted team unity in conjunction with effective management of 10,000-hour branch. Directly responsible for all facets of branch reporting to Vice President of Sales and Operations for the Northeastern Region.

Fully responsible for maintenance and growth of existing client relationships. Interaction on all levels to insure proper installation and follow through on managed staffing performance programs. Consistently exceeded quarterly goals established on Gross Margin and Percentage of Markup on all clients. Assisted in growth of business to over 4,000 hours weekly.

TOKAI FINANCIAL SERVICES, INC. BERWYN, PA

Served as liaison between National Account clients and internal members with emphasis on upper management. Coordinated and managed all aspects of internal and external events including budget preparation, site investigation and evaluation, contract negotiation and meeting implementation. Managed National Account Administrative Staff.

Performed research for Business Development to examine methods by which to increase incremental sales volume by $422MM. Investigated available database resources. Developed database management process. Prepared presentation packages (utilizing various software packages). Reported on market share potential and subsequent sales activity.

Supervised 10 customer service representatives responsible for processing business with a monthly portfolio acquisition of $1MM. Developed procedure for the processing of Lease Contracts directly with Major National Account. Reduced outstanding invoice receivables by $2MM.

Managed all accounts from current status to 180-day hand-off to Recovery Department. Succeeded in monthly portfolio collection of $350,000.

ASSET RISK MANAGEMENT CHERRY HILL, NJ

MONTCLAIR STATE UNIVERSITY U. MONTCLAIR, NJ

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