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 Situation 10 : The meeting

Steve :





Mr. Wang :

Steve :

Mr. Wang :

Steve :



Mr. Wang :

Steve :

Mr. Wang :

Steve :

James :


Mr. Wang :

Steve :

Good afternoon, gentlemen. Today my colleague, Mr. Goddard and I will be introducing you to a revolutionary new software program. It combines all the functions of various other programs - word processing, translating, financial management, graphic design, and more - into one. I will be leading the first part of the presentation, while Mr. Goddard will be answering technical questions at the end.

I have a question from the beginning.

Yes. Please go ahead.

I am wondering about the price of your program. In other words, will it be cheaper to buy your product, or should we just buy all of the others separately?

I'm glad you asked that question, Mr. Wang. I was going to save this part until the end of the meeting, but since you asked I will tell you. Our program is on average forty percent less expensive than it would be to buy the programs it replaces separately.

And what about after-service and upgrades?

All our products are guaranteed for one year. As for upgrades, they will also be free for one year and can be download from the internet.

I am also curious about compatibility with Apple computers. Do you have a separate product for Apple or ... ?

Perhaps my colleague should answer that, as it is more on the technical side.

Mr. Wang, I developed this product to work on both PC's and Macs. I assume your company is mainly interested in the PC version, but I assure you Mac users will have no problems with our product either.

That's what I was afraid of. I want Mac users to have problems. Otherwise they'll keep buying from Apple and not from my company.

I apologize, sir, but I cannot help you with that.

 

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