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Introduction

For A+ certification, the examinee must pass both this exam and the A+ Operating System Technologies exam. The Core Hardware exam measures essential competencies for a desktop computer hardware service technician with six months of on-the-job experience. The examinee must demonstrate basic knowledge of installing, configuring, upgrading, troubleshooting, and repairing desktop computer systems at the standard defined by this test specification.

The skills and knowledge measured by this exam are derived from an industry-wide and worldwide job task analysis which was validated through a survey of almost 2,000 A+ certified professionals. The results of the survey are used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of a service technician with six months on the-job experience. The intent is to certify individuals in a body of knowledge that is identified and accepted as the baseline or foundation of any entry-level PC technician.

The exam is in adaptive format and is presented with 20 - 30 questions. You will have 30 minutes to complete the exam. A score determination can be made before the maximum number of questions is presented. Once a score determination is made, the exam will shut off. The exam is available in the following languages: Japanese, French, Spanish and German - and of course English !

The table below lists the categories measured by this exam and the extent to which they are represented in the exam:

Domain
% of Exam
   
1.0 Installation, Configuration and Upgrading
30%
2.0 Diagnosing and Troubleshooting
30%
3.0 Preventive Maintenance
5%
4.0 Motherboard/Processors/Memory
15%
5.0 Printers
10%
6.0 Basic Networking
10%
Total   
100%


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