"The
Internet is about information. Success on the
Internet is about aggregating that information
so that people can use it. Broad site offerings
capture mindshare, making the site one of the
first places a net surfer thinks to go."
(Source : The Motley Fool) Marketing
in the Net has a tremendous communication power;
a single exposure can generate increases in advertisement
awareness, brand awareness, product attribute
communication and purchase intent.
But
Net Marketing is not that easy . Advertisers need
to develop a set of best practices around what
to build and what to pay. The products that can
be sold online and shipped economically or delivered
digitally eg books, software etc can use a destination
site to support everything from brand awareness
and consideration, through post sales support.
But if the Net doesn't enable your company to
offer a product faster, cheaper or better, rule
out a destination site. For sellers of complex
products like computers can use a website, allowing
prospects to check specifications and get product
support online but if your customers are more
likely to ask their friends than you about your
product, then you don't need a Web site. These
are only few of the dilemma of getting into Net
Marketing.
"The
key to successful operation on the Internet remains
mindshare. Those companies that bought mindshare
early still have it, although some paid too dear
a price. Nevertheless, they have created an extremely
valuable intangible asset for themselves."
(source : The Motley Fool)
Here
are four of the top dot.com companies who build
their ideas and made their names in different
areas i.e. advertising, selling books, hosting
auctions and content selling. Let's take a look
on their strategies in reaching their target market
--- some have been successful but others failed.
Amazon.com
Amazon.com,
Inc. is a Website where customers can find and
discover anything they may want to buy online.
This company started and made its name in selling
books. Now this Company lists millions of unique
items in categories such as books, music, DVDs,
videos, consumer electronics etc. Through its
Amazon Marketplace, Auctions and zShops services,
any business or individual can sell virtually
anything to the Company's approximately 30 million
cumulative customers, and with Amazon.com Payments,
sellers can accept credit card transactions.(source:
amazon.com)
On
Sept. 29 , 1999, they took the big step of opening
the doors of its popular Web site to any manufacturer
or retailer--even a rival--that wants to sell
on its popular Web site. For a monthly fee of
$9.99 plus 1.25% to 5% of revenues, a merchant
can offer up to 3,000 products to Amazon's 12
million customers through a new service called
zShops. And for a 60 cents fee and a 4.75% cut
of sales, Amazon will let small merchants and
individual sellers on its auction site accept
credit cards.(source : business
week)
After four years in business, Amazon remains unprofitable.
One reason is spending $300 million to build 5
million square feet of warehouse space. Note:
zShops alone offers 500,000 products--in all,
19 million items in inventory and if something's
not available there, All Product Search will comb
the Web for it.
"The problem with Amazon is that it has endangered
its sustainability by investing in weak companies
such as drugstore.com and unprofitable product
lines. It will have to work hard just to continue
operations. That opens the door for other companies
ready to attack its potential markets by offering
even more aggregation of products." (source:
The Motley Fool).
And while the catalogue of products remain huge,
outside of the US the fulfillment of orders due
to shipping costs, payment options, etc. drastically
negates all consumer savings generated by the
Net.
YAHOO
The
most successful portal in the world is Yahoo!
The site that popularized search engines and website
directories among netsurfers. Deriving its income
solely from advertising. .By becoming a portal
Yahoo! attracted even more surfers to its site
by offering free services such as email, chat
etc. By acting as a one-stop-shop starting point
for Net-users portals are not only generate a
lot of traffic, but encourage surfers to stay
longer on the site and the potential of converting
all those users into online shoppers. Yahoo is
the world's leader in interactive advertising.
The rates charged for online advertisements, depend
on how popular and targeted the website is.
"But
the dot-com bubble in 2000 rapidly called into
question the strategy of basing Yahoo!'s fortunes
primarily on advertising. With the stock market
in turmoil and dot-coms unable to raise money,
the cash that had flowed into Yahoo! in the form
of advertising revenue began showing signs of
weakness. Now Yahoo is increasingly focused on
its non-advertising revenues." (source:
business week)
America Online (AOL)
America
Online, a wholly owned subsidiary of the Time
Warner Company, is engaged in interactive services,
Web brands, Internet technologies and electronic
commerce services. Their business is mainly on
subscription & content selling. Although it
rivals Yahoo as a destination point for Content,
given Time Warner's vast array the only real source
of revenue remains the monthly subscription fee
charged to subscribers. As a further refinement
of this, AOL recently unveiled a strategy wherein
they will sell Content on a subscription based
model.
e-Bay
eBay
is the world's largest online trading community.
EBay has developed a Web-based community in which
buyers and sellers are brought together in an
auction format to buy and sell items such as antiques,
coins, collectibles, computers, memorabilia, stamps
and toys.
"With
the recent acquisition of Half.com, eBay's community
now benefits from a marketplace combining traditional
auction style trading and Half.com's fixed-price
trading. Founded in July 1999, Half.com offers
people an organized online marketplace to buy
and sell high quality, previously owned mass-market
goods. Unlike auctions, where the selling price
is based on bidding, the seller sets a fixed price
for items at Half.com at the time an item is listed."
(source: ebay.com)
"Electronic
middleman online service eBay is a cyber-forum
for selling more than 8,000 categories of merchandise,
from Beanie Babies to fine antiques. The company,
which generates revenue through listing and selling
fees, boasts some 34 million registered users."
(source: msn money software)
. eBay's source of revenue is a percentage
of the selling price. It also derives revenues
from advertisers on the site.
Of the four models, eBay and AOL subscription
were the only ones profitable from day one.
"Net Marketing is not just a matter of having
a name people know. The site has to be regarded
as a destination. The Internet is an enormous,
loosely connected agglomeration of attractions.
The destinations are the places that offer the
most return for the least effort, the places that
simplify the experience." (source:
The Motley Fool)
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