Thinking of
paying someone else to clean up your credit file? Anything they
can do, you can do better. And cheaper.
But it takes time
and dedication.
If your report
contains genuine errors (read: debts that have been on the
report beyond the allowable time or debts that really aren't
yours, not just debts you wish weren't yours), you can fix that
yourself for free. And with a minimum of hassle.
But if the debts
really are yours, the creditor can keep them on your report,
usually for seven years. And no third party has the magic to
make that go away. On the other hand, some for-profit credit
repair firms offer a viable option by disputing items you
believe to be inaccurate and pursuing the necessary paperwork
and follow-up you may not be able or willing to do.
"Anyone who
promises to get accurate information less than seven years old
off a file is lying," says Gail Hillebrand, senior attorney for
Consumers Union.
Some other red
flags: companies that contact you, hard-sell tactics, outrageous
promises and equally outlandish fees. "The standard line is that
if it sounds too good to be true, it probably is," says Chi Chi
Wu, staff attorney for the National Consumer Law Center.
Here's a rundown
of several of the most popular approaches for separating
consumers from their money with the promise of a better credit
rating:
Scam No. 1: We have
an in with the credit bureaus, speak their language or know some
super-secret regulation or handshake that will make them delete
the unflattering citations from your file.
What you need to know:
There is no such thing. Some companies take the money and run.
Others will deluge the credit bureaus with frivolous disputes of
the debts in your file, says Linda Sherry, director of national
priorities for Consumer Action.
The bureau may
list the debt as disputed while it investigates, says Sherry.
Debts may disappear during the short investigation (after which
they will return), and the company will show this temporary
"clean" report to collect its fee, she says.
Or, if the bureau
realizes what the company is doing, it may simply ignore what it
recognizes as bogus requests, says Joe Ridout, spokesman for
Consumer Action.
In addition, the
Credit Repair Organizations Act prohibits any company from
taking money until after it does what it promised, says Susan
Grant, director of the National Fraud Information Center. So if
anyone is trying to bypass that federal law (or banking on the
fact that you don't know about it) by getting you to send,
charge or wire money, that's a bad sign. "The crooks always ask
for money upfront," says Grant.
We can convince
the creditor that you don't really owe this debt.
What you need to know:
This is along the same line as people who claim that the
Internal Revenue Service is illegal, or challenge the validity
of U.S. currency. The way it works is similar to the previous
scam. Con artists will come up with a scheme to have you
challenge the debt or will bombard the debt holder with
procedural requests that will supposedly make them drop the
claim, says Deanne Loonin, staff attorney with the National
Consumer Law Center. "Federal agencies have described these
schemes as bogus," she says.
"There are times
when consumers do have defenses to debt," Loonin says. And
that's when it's time to bring in a lawyer.
Scam No. 3: We can
get you a new, clean credit file.
What you need to know:
Not legally. Some firms will try to get customers to apply for
new taxpayer identification or Employer Identification Numbers
(also called an EIN) for the purpose of building a new credit
history. It's a felony, says Ridout.
But the reason
people get taken is that con artists don't explain the whole
scheme, so consumers don't realize what they are being asked to
do. Consumers also may not know that getting a new number to
create a new credit history is illegal. And the whole concept is
based on faulty reasoning, says Ridout. Since the new file will
list the same name and address, it would still have all the same
information and history, even with a new number.
Beware if anyone
talks about getting you a new credit file, file segregation or a
fresh credit history.
Scam No. 4: We can
clean your credit fast and use our contacts to get you a
mortgage (or credit card or loan).
What you need to know:
This is one of the more recent credit repair scams -- and one of
the most costly, says Ridout. Con artists dangle the promise of
much-needed money or loans in front of desperate consumers as an
incentive to pay, pay and pay. Some scam outfits mimic credit
counseling agencies, others imitate mortgage companies, says
Ridout. But all they do hit you up for money (sometimes several
times) then leave you empty-handed, he says.
And since there
are genuine community nonprofit groups that help educate
consumers and help with affordable housing issues, scammers may
also try to imitate that business model. The best advice: Hold
onto your wallet, and be wary of any big promises or fast fixes.
Reputable community-based organizations focus on education, and
they don't charge hundreds for it, and work with lenders and
government agencies you should already know. When in doubt, do a
little reference checking on the Internet, with the state
regulatory or consumer offices and with local offices of
nonprofits and community groups you trust.
Scam No. 5: Call our
handy 900-number for details on how to fix your credit.
What you need to know:
This is a subscam that can be combined with any of the others.
While you are looking for help, the con artists are looking to
keep you on the line as long as possible and make money from the
per minute charges, says Ridout.
Look out for
yourself.
Scammers are
often vague on details. If you have trouble defining,
understanding or explaining the plan for cleaning your credit,
that's a bad sign.
Also, "any offer
of guaranteed credit is almost certainly to be a fraud," says
Ridout. Ditto quick-fix promises. And beware of nameless,
faceless entities. Legitimate counselors will usually want a
face-to-face meeting to go over all your financial details and
their assistance usually includes some financial education, he
says.
Some questions to
ask:
-
Who is proposing the plan? "A
lot of these companies will have a lot of claims against
them," says Loonin. Vet anyone before you accept financial
information, especially if you have money trouble.
-
Has this entity had problems before?
Call your state's regulatory or consumer offices to see if
there are any complaints or actions against them. Don't
forget to check in with the company's home state if it's
based elsewhere. And run the business and names of the
principals through a couple of search engines to see if
there are problems.
-
How are they paid, how much and when?
Since you can do your own credit repair for free, that's
your basis of comparison. If you need a repayment plan or
guidance, an organization affiliated with the two main
nonprofits, the National
Foundation for Credit Counseling and the
Association of Independent
Consumer Credit Counseling Agencies, can help you for a
nominal fee, not hundreds or thousands.
-
What's the downside of this plan?
Genuine credit counselors are careful to present the
positives and negatives behind any plan. Scammers tend to
focus on selling the upside.
-
Did you contact them or did they contact you?
If someone is trying to sell you, that's a sign to put up
your guard.
-
And, finally, what's the reason for not doing this yourself?
"There is nothing they would be able to do that you can't
do," says Grant. "They don't have any secret in with the
credit bureaus or secret magic wand that you can wave."
Some things are
legal but still dangerous.
When it comes to
credit repair, sometimes consumers sign on for items that aren't
scams -- just costly mistakes. Two examples:
-
Refinancing the home to pay off credit cards:
If you're tapping equity to pay off credit debt, think
again. What you're doing is raising the stakes and risking
your home. When you're having money trouble, the smart move
is always to keep the mortgage low and pay it first. Never
trade unsecured debt (your credit cards) for one backed by
an asset (your house). With the former, you might get a few
dings in your credit rating. With the latter, you could
literally lose your home.
-
Paying for copies of your credit report:
You're
entitled to a free copy of each of your reports
annually. Watch out for sites and services that charge for
it, or bundle the service of supplying a report with ongoing
credit monitoring for a fee, says Wu.
Dana Dratch is a
freelance writer based in Atlanta
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