Chapter 15, Computer Careers and Certification

Discovering Computers 2004

This page was updated at 26 Apr 04 1254 hrs.

Topics

The Long Term Outlook
Since January 2001, computer technology and computer communications company stock prices have plummeted, and there have been massive layoffs in the high-tech industry.  A major indicator that the market was about to do a correction was the debacle of the shopping season of Christmas of 1999.  The hype produced massive orders which industry and business could not fulfill in a timely manner.
The trend is to lay off the least educated person first.
The 4-year degree is the competitive requirement in the computer field today.  This is very different than conditions through the year 2000.
In case you miss the implications:
The days of being able to say "computer" (or perhaps even spell it) and get a job are over.  You now have to work hard and know something.
If you are willing to work hard to learn technology, and remain current, you can have a good job.
The Information Technology industry is not dead.  We are rebalancing priorities as we learn about what the market real needs and resources are.
World wide competition in the market place.
World wide competition in the job market.
The USA does not have a monopoly on brilliant people.
Foreign students come to the USA to learn from world class foreign professors.  
Yes, USA has world class professors too, but our science, math, and engineering departments at our research universities are heavily represented by foreign professors.
By collecting foreign students from all over the world, USA students get the benefit of international cultures without the expense of foreign travel.
USA benefits.  It costs us less to send USA students to listen to foreign professors collected together in one location.  We should encourage this.
The Internet makes possible intercontinental telecommuting.
Many well qualified people are willing to work for a fraction of the labor cost of a person in the USA.
The French will make anything for anyone, for a price.  USA isolationism is not the answer.
Private sector, public sector
Reliability of communication networks from attack is unsolved.
Work ethic decline in USA
Recent high school graduates seem to have a better work ethic than graduates of the previous 30 years.  The previous generations need to reconsider.
Recycling of old equipment: opportunities and burdens
Toxic dump problem.  Lead and heavy metals used in manufacturing process and components.  Pompeii had the problem of lead poisoning.  Will future systems need to be sold with the cost of reclamation built into the new equipment price?
Opportunity to reengineer software, peripherals, etc to breath new life into old equipment.
What about writing a new operating system that can perform in a manner similar to Windows 95 or later, but work on a 286?  Would it be economical to add new memory and a new hard drive with such a new operating system?  Such a system would have to be sold at a price significantly less than new PCs to be competitive.  A successful approach would keep old equipment out of the dump longer.
Institutionalize recycle retail market; today it is predominantly a bilateral system.
eBay has filled the gap of barter, trade, and sales between individuals.
Still need a system that can massively accept used equipment, test it, refurbish or dispose of equipment, bundle software, market, and distribute... at a profit.  Can it be done for profit?
What is Happening in the Computer Industry Today?
Balance cost of goods and services with value added and marketability.
Market saturation of retail consumer market for small business and PC-based home computing.  New entries into the market will depend on birth rate.
Low end market
Not saturated, when measured by percentage of households with connections to the Internet.
31 AUG 2001: Is saturated, if measured by the decision of manufacturers to discontinue production and sales of Network PCs.  Even subsidized sales and slashed prices have not generated the sales expected.  Apparently, there is little perceived benefit.
High end market
I am not sure.  Supercomputer sales were strong world-wide in 2000 AD.  Cost is a problem.  Experiments are being done with distributed computing using PCs to gain equivalent computing power at a lower cost.  Naval Research Lab is one of the experimenters that demonstrated significant capability at a reduced cost.
Last Mile problem
The last communications link to most phone customers is still an analog system.  The remainder of the phone system is digital already.
Voice-over-the-Internet is directly competing with traditional long distance telephone service.  This will change the relationship between last-mile providers.  Will the phone system and cable system merge to become a communication system?  Will the phone system upgrade its technology and be competitive?
Video-over-the-Internet standards are being reexamined.  Encoding to reduce bandwidth and encryption to increase privacy are points of interest.  Video transmission protocols are being looked at.  HDTV is coming soon and will increase pressure for high bandwidth.  Video conferences have long been advertised as the solution to transportation costs and delays.  This has been in use by major corporations since the very early 1980s.
Internet Service Provider market not balanced.
25% of Americans live in rural areas with slow or nonexistent Internet access.
Will Internet access be treated publicly as a utility for which we decide our nation should have universal access?  
We have done this several times before.
Rural electrification.  Cities subsidized rural areas.
Telephone universal access.  Cities subsidized rural areas.
Gasoline distribution.  Profit motive and cost expansion, pay-as-you-go.
We have not established universal service for some utilities.  Each locality solved its own problem.
Water
Sewage
The business model of services paid by low-end consumer advertising is not working.
Spinway is gone.
NetZero terminated free access numbers to Fayetteville, NC effective 01 OCT 2001.
Yahoo, CompuServe, and AOL are retrenching.
Southern hemisphere still untapped market: South America and Africa.
Continent-wide landline service is not a reality.
Domestic tranquility is required for reliable land line service.
Wireless service is popular in China.
Wireless service between communities, and landline service within communities, may provide an economical mix.
Satellites are expensive, land lines require domestic tranquility.
Only a few nations have the capitalization to build and deploy launch vehicles.  This represents opportunity for nations who can concentrate resources.
Affect on Computer Industry Jobs in the United States
Capitalization of innovation is important.
Internet has made the programming industry international.
Computer Tech jobs provided a fast track to high salaries during the public growth phase of the Internet.
Jobs are driven by market pressures, and go to the best qualified person willing to work for the offered wage.
Recent News.  Electronic commerce and its supporting hardware and software industries has taken hard hits globally over the last 3 years.  Degree-holding computer professionals appear to be still in demand.
Apple cuts sales jobs, Ian Fried, Staff Writer, CNET News.com, August 30, 2001, 10:15 a.m. PT http://news.cnet.com/news/0-1006-200-7014426.html?tag=mn_hd 
January hits new high for hi-tech layoffs, John Geralds in Silicon Valley [09-02-2001] http://www.vnunet.com/News/1117501. The ecommerce sector saw a record number of layoffs in January 2001, with 44,851 jobs lost.
NEC Corp. said it would cut 4,000 jobs due to a global downturn in sales of personal computers, video-game consoles. http://www.shaker.com:591/research/layoffs.html 22 AUG 2001
Telect, Inc. has eliminated 800 jobs in the United States and Mexico since March, 2001. The new cuts are almost exclusively among marketing, technical, sales and support workers.  http://www.shaker.com:591/research/layoffs.html 22 AUG 2001
Intel sinks after warning, Chipmaker's stock sinks further after it says it will miss sales forecasts, March 9, 2001: 12:52 p.m. ET. NEW YORK (CNNfn) - Intel Corp., the world's biggest chipmaker, said it was cutting 5,000 jobs to rein in costs.  Lower demand for chips used in the networking, communications and server segments.
Cisco to cut 5 percent of staff [5% of 49,000 is 2,450], March 09, 2001 12:36 PM ET, Rex Crum. http://www.upside.com/Communications/3aa914ad1_yahoo.html 
Stamps.com Cuts 40% of Workforce Following Net Industry Trend of Layoffs, Jennifer Barrett, TheStreet.com/NYTimes.com Staff Reporter, 10/23/00 6:21 PM ET
Intel layoffs portend future Dawn Kawamoto and Michael Kanellos, Staff Writers, CNET News.com, April 14, 1998, 6:20 p.m. PT. http://news.cnet.com/news/0,10000,0-1003-200-328381,00.html 
Intel upside, DuPont complex is growing again , Steve Wilhelm, Staff Writer, Little more than a year after Intel Corp. announced it was laying off 650 people from its new plant in DuPont, the site has returned to growth.  ... Most of the new employees are computer engineers and other degree-holding computer professionals, rather than the lower-skilled and lower-paid assemblers who were laid off. http://seattle.bcentral.com/seattle/stories/1999/08/16/story1.html 
IBM announced in mid-August, 2002, that 15,000 people are being fired.  WTOP Radio (Washington, DC news radio, 1500 AM) 17 AUG 2002. 
Careers in the Computer Industry [Text talks about specific technologies and companies. Provide a more abstract view in lecture.]
Job opportunities
Companies that use computers
Software developers
Computer training and education
Manufacturers of computer hardware
Expansion and consolidation cycle: Driven by cost: availability of trained people, hardware, software
The Computer and Communications Equipment Industry
Research: physics, chemistry, materials science, electrical engineering, applied mathematics, mathematical statistics, group theory (mathematics). Universities, government, and very large companies. Research leaders are Ph.D. level. Experimentation is done by MS level. Equipment and system support is done at BS level.
Equipment Design: parts and systems.  Industry.  Concept and design at MS level. 
Stand-alone systems
Embedded systems
Manufacturing: parts and assembly. Plant management at MS level. Implementation and management of manufacturing lines at BS level. Workers at AS or in-house non-degree people with on-the-job (OJT) training.
Installation design and implementation: Industry, local business. AS or OJT.
Repair and upgrade.  Local business. AS or OJT.
Refurbish. Yet to be established on a large scale. Limited opportunity of the future. Take old products and adapt them to new uses.
Recycle and disposal. Local government, big business, EPA.
The Computer Software Industry
System software, application software for end users and embedded systems, software design tools
Research
Design
Programming
Reproduction
Distribution
Installation
Customer service, troubleshooting, training
IT Professionals
Managers
System specification
System design and implementation
System hardware installation, operation, maintenance, repair
Software installation, administration, programming, training, help
IT Career Opportunities
Core computer industry
Established businesses
Self employed
Working in an IT Department
Getting a job: Current knowledge and skills
Promotion: Need of business, availability of funds
Keeping a job
Working relations with managers, customers, fellow workers
Ethical conduct
Continuing education
Education and Training
Institutionalized residential: University, Tech school, Commercial training centers
Institutionalized tailored: Some tech schools, commercially supplied on-site training
In-house training: large companies
Company funded individual training: Computer-based, web-based
Sales
Industry-Business, Industry-Government, Business-Business, Business-Government, Business-Consumer, Consumer-Consumer
Technical competence, business acumen, people skills, bureaucratic tolerance
Service and Repair
On-site
Remote diagnostics, directions to local repair tech
Depot level troubleshooting and repair
Consulting
Fun, autonomy, risk, and profit
Technical competence, ability to produce
Need fundamental knowledge of business and human nature
Preparing for a Career in the Computer Industry

Choosing the Right Course of Study
Computer Science: 
The most rigorous level for software development. Standards of accreditation by Association of Computing Machinery (ACM) and IEEE generally ensure high quality programs.  
Focus is on understanding the principles of computers, theory of algorithms, creation of system software, and application of computers to major and complicated problems.  
Learning computer programming languages is NOT the focus of computer science. Students are generally expected to learn programming languages on their own.
Electrical Engineering: The most rigorous level for hardware development.  IEEE standards apply.
Computer Engineering: Cross between computer science and electrical engineering.  Excellent program at major research universities; watered down EE program at many schools.
Software Engineering: Preparation for productive work on major software projects. Excellent program at major research universities; watered down Computer Science program at many schools.
Computer Information Science: Tailored for business applications. Does not require the level of computer theory or mathematics required of the computer science major.

Choosing the Right Level of Study
Facts of Life
Long term employment security and good high tech jobs require excellent problem solving skills learned through hard work.  Do not avoid hard courses.  Seek out the hard courses.
The internet company stocks are in decline, and there are massive layoffs in the IT industry today, including very smart people.  Those people are now competing for jobs previously held by people with less training.  Once the displaced workers have been absorbed back into the workforce, the job market will again rebound.  If you are willing to work hard, any time is a good time to get in.  If you want to compete, you have to be good.
Quality of education is a combination of how much you are challenged by your instructor, the content (breadth and depth) of your texts, and how much effort you devote to study.
An A in a tech school is worth a mid-level B in most 4-year colleges for the amount of effort required.  If you intend to go on to a 4-year school, you must work hard.  You CAN get the same level of quality, but the enforcement of quality control will fall much more on your shoulders.
Major research universities consider 4-year colleges and tech schools inferior for the same level of education.  If you want a graduate degree, try to attend a major university for your undergraduate work.  Otherwise, you will be plagued with retaking courses.
Credit for life experience, military experience, and distance education is a way of hooking you into going to a particular college.  Usually, residential courses are much more demanding that corresponding easy-credit methods.  The value of the degree you get is measured by who will hire you after you graduate, and what graduate school will admit you.  I strongly recommend against most of these schemes.  I have now warned you.  No sweat, no get.
Some military programs are worthwhile for transfer credit, such as the Navy Nuclear Power program.  Even more, if you are interested in the Navy Nuclear Power Program as a means of getting college education, you should know that a significant number of U.S. Naval Academy Midshipmen were admitted after attending all or most of Navy Nuclear Power School.  Ask the Naval Academy Admissions Office if this is your interest.
If you are interested in the military as a way of getting a college education, you should know that your first obligation will be to the needs of the military.  Military students do get pulled from classes for deployment when terrorists fly planes into buildings.  Military students still have to periodically do physical fitness tests and other duties at academically inconvenient times.  It is a very slow way to get through college.  Another way to consider is to use loans to go to college, become an officer, and pay off the loans with your higher income.  You can also consider ROTC.
Tech school 2-year degree (usually in 2.5 years)
Education is good for getting jobs with minimal cost and training time.
Tech level employment opportunities exist for people with the right skills.
Tech level employment requires strong commitment to continued training to keep pace of changes in hardware and software.
Excellent low-cost opportunity to develop foundational mathematics skills prerequisites and computer programming language skill in C++ or Pascal expected in a 4-year computer science program.
In graduate school, many assistantships rely on use of skills (networking, programming) that can be acquired in a tech school.  However, beware: students who accept assistantships to act as department network administrators end up with very little time for their own studies.  You must agree in writing ahead of time about limits to the amount of time you spend in such duties.
4-year degree (usually in 5 years)
Strongly recommended.
Technology is changing rapidly.  By learning fundamental concepts, you will develop a better ability to anticipate changes and absorb new concepts.  It reduces the time required to learn new technology.  Principles of computing, networking, security, business have not changed rapidly.  Materials science has changed.
Required to learn subjects outside of major area of study.  This is very helpful later in career.
Most expensive part of an education.
Graduate school
Master's degree
Usually 30 semester credit hours (2 years of classes) beyond a BS, plus a good paper and exam.
In USA, best cost-to-payback ratio for education for time and income.
Working level for high-tech design work and management.
Ph.D. degree
Research degree.
Usually 60 semester credit hours (5 semesters of classes, plus 3 - 4 semesters of guided and independent research) beyond a BS, plus a significant paper, and written and oral comprehensive exams.
In USA, the cost-to-payback ratio is not as good unless coupled with a good MBA degree.  Must love the field of study.
Attending a Trade School, VoTech School, Technical Community College
As a preparation for employment, strongly consider a co-op program that includes internships at large businesses.
As a stepping stone to a 4-year college, vigorously check out the details of credit transfer.  Find out exactly what is included in articulation agreements between a college and a tech school.  
Transferability of credits is a function of the receiving institution, not the sending institution, no matter what is "promised" !!!  
If you plan on attending a particular school, contact that school to determine what is transferable.  Merely being transferable is not enough.  
The total minimum number of credit hours for graduation is the transfer category usually referenced in transferability discussions.  You also need to know about transfer of credits towards satisfying degree program requirements in your intended major and minor.
Schools are businesses.  They may measure "profit" in "non-profitable" ways, but they are still businesses.  They generally want at least 2 years of tuition out of you, no matter how it is justified.  Plan on it.
Planning for Career Development.  Expert today, Ex-spurt tomorrow.  You must plan now to continually upgrade your knowledge throughout your career.
Professional Organizations
Association for Computing Machinery (ACM): http://www.acm.org/
Algorithms and Computing Theory
Ada Programming Language
APL Programming Language
Applied Computing
Computer Architecture
Artificial Intelligence
Computers and the Physically Handicapped
Computers and Society
Computer-Human Interaction
Data Communication
Computer Personnel Research
Computer Science Education
Computer Uses in Education
Design Automation
Systems Documentation
Electronic Commerce
Computer Graphics and Interactive Techniques
Groupware
Information Retrieval
Knowledge Discovery in Data
Measurement and Evaluation
Microarchitecture
Management Information Systems
Multimedia
Mobility of Systems, Users, Data and Computing
Management of Data
Operating Systems
Programming Languages
Security, Audit and Control
Symbolic and Algebraic Manipulation
Simulation and Modeling
Software Engineering
Electronic Forum on Sound Technology
University and College Computing Services
Hypertext, Hypermedia and Web
Association of Information Technology Professionals (AITP) [formerly DPMA: Data Processing Management Association] http://www.aitp.org/
Institute of Electrical and Electronics Engineers (IEEE), and Special Interest Groups (SIG) on many areas of computing: http://www.ieee.org/organizations/tab/society.html
IEEE Computing Society
IEEE Neural Networks Council
IEEE Systems, Man, and Cybernetics Society
IEEE Today's Engineer e-Zine http://www.todaysengineer.org/careerfocus/index.html
Professional Growth and Continuing Education
Academic professional society conferences: discuss research from last 6 months to 2 years; registration fee is usually in the $150 - $400 category.
University seminars: Thesis previews and hiring interviews; discuss research from last 1 to 3 years; no registration, open to the public, usually required for graduate students, usually free coffee and fat pills (donuts).
Trade shows: discuss commercial offerings of products that might be delivered during next 6 - 18 months
Commercial workshops and seminars: sales-oriented, discuss commercial offerings of products recently delivered, and features near introduction
Commercial short courses: usually $800 - $1500, vu-graph specials.  Good if you have a photographic memory, or need quick refresher training for information you once knew.  Poor choice compared to studying hard.  Like "Internet Guru in 1 month courses for $6000", it is a bad investment.
Computer Publications
Weekly and Monthly Rags: PC Week, ComputerWorld, InfoWorld.  Advertiser-driven articles.  Lots of hype.  Sometimes very good for announcing new products. Poor source for fundamental knowledge or understanding.  Good for understanding business aspects of IT industry.  Better sources are stock market analysts' reports.
Textbooks
Professional society journals

Computer Certification
What is Computer Certification?
Certification by vendor-sponsored institutions that you have mastered use of a vendor's software to a predetermined degree of knowledge and skill.
Re-certification issue: products continuously changing.
Tyranny of credentialism extended to journeyman level.
Types of Computer Certification
Software Applications Certifications
Microsoft Office User
Operating Systems Certifications
MCP: Microsoft Certified Professional
Microsoft Certified Systems Engineer
Red Hat Certified Engineer
Programming: 
Institute for Certification of Computing Professionals (ICCP): Might be useful in a business environment
Not important in a scientific or engineering environment
Hardware Certifications
A+, Computing Technology Industry: PC setup, maintenance, troubleshooting, system software
Networking Certifications:
MSCE
CCIE: CISCO.  Talk with Anthony Cameron or Jim Shirley at FTCC.
CCNA: CISCO Certified Networking Associate; 5 courses, multiple choice tests, practical projects must be completed and demonstrated.
CCNP: CISCO Certified Networking Professional
CCDA: CISCO Certified Design Associate
CCDP: CISCO Certified Design Professional
CNE: Novell, Certified Novell Engineer
A Guide to Computer Certification
Certification Benefits
Very good for breaking into a job market without prior experience.  A successful Washington, DC IT company CEO told me prior on-the-job experience is more valuable than a certification in the hiring process.  You should seek both certification and coop experience.
Tech schools vary greatly in quality.  This is a way of comparing knowledge.  Tech school students should take certification exams as soon as course work is completed that pertains to the certification exam.  FTCC quality is good in networking.
Might be important to a company that is competing for government contracts.
Important for government employees for promotion consideration.
Can help mid-grade to senior enlisted personnel in promotion to grades requiring a selection board.
Choosing a Computer Certification
Understand Why YOU want a certification
Check the job market requirements
Consider time and cost requirements
Learn about what the certifications certify
Talk with prospective employers about certification value
Preparing for Computer Certification
Self study: good for book-based knowledge and computer based training module study.
On-line courses: Variation of computer-based courses.  This is good for vendor-specific knowledge. This mode allows the vendor to place the latest changes, and to make corrections. It has the problem that the internet connection must be reliable.  You would not want to use Internet Service Providers that limit your connection time or require frequent clicking on ads.  Find a no-frills local Internet Service Provider (about $6 - $15 per month).
Short Course: Commercial short courses are very expensive.  OK if someone else is paying for it.  Good for letting you know what you do not know, and about new products.  Unless you have a photographic memory, this is rarely a good choice for self-funded initial training.
Traditional live-instructor class: mandatory for construction/installation skills.  This also is valuable in a tech school when the instructor has community contacts that can lead to future employment, internships, and summer work.
Computer Certification Examinations
Not free. Some are expensive.
Community college testing is more cost effective when it is available.
Career development after Computer Certification
Recertification:  Products change.  Testing agencies want more money.  Forgetting factor is real.