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Email List - Advice from Topica for Hotmail users |
For Topica members who are having difficulty receiving emails: We've received reports that some Hotmail users are not receiving mail from some Topica lists. We've traced most of these cases to the new way Hotmail filters "Junk Mail". You may have noticed that when Hotmail revamped it's Web interface several months ago, they also tried to simplify Junk mail filtering by allowing users to select from predefined filtering levels (Off, Low, Medium, High, Exclusive). By default, accounts are set on "High" filtering, which routes directly to the "Junk Mail" folder any mail not addressed specifically to a subscriber's email address. Realizing that legitimate mailing list mail was getting filtered into the Junk folder, Hotmail provided an easy way for users to ensure their email newsletters and discussions end up in their Inboxes, but many users are not aware of how to do it. To help Hotmail subscribers who may be experiencing problems receiving mail, try this: * Log into your Hotmail account * At the "Options" page, select "Mail Handling." ("Options" can be found at the top of your account page, next to the "Address Book" tab.) * In the appropriate fields, type in the name of the mailing list you want to receive in your Inbox. |