Got a call from a woman said that her laser printer was having problems: the bottom half of her printed sheets were coming out blurry. It seemed strange that the printer was smearing only the bottom half.

I walked her through the basics, then went over and printed out a test sheet. It printed fine. I asked her to print a sheet, so she sent a job to the printer.

As the paper started coming out, she yanked it out and showed it to me. I told her to wait until the paper came out on its own. Problem solved.

A man attempting to set up his new printer called the printer's tech support number, complaining about the error message: "Can't find the printer." On the phone, the man said he even held the printer up in front of the screen, but the computer still couldn't find it.

Customer: "Hello? I'm trying to dial in. I installed the software okay, and it dialed fine. I could hear that. Then I could hear the two computers connecting. But then the sound all stopped, so I picked up the phone to see if they were still connected, and I got the message, 'No carrier,' on my screen. What's wrong?"

Email from a friend:

"CanYouFixTheSpaceBarOnMyKeyboard?"

My friend was on duty in the main lab on a quiet afternoon. He noticed a young woman sitting in front of one of the workstations with her arms crossed across her chest, staring at the screen. After about 15 minutes he noticed that she was still in the same position, only now she was impatiently tapping her foot. He asked if she needed help and she replied "It's about time! I pressed the F1 button over twenty minutes ago!"