Me: "Sir, are you familiar with a right mouse click?"
Customer: "Oh yeah, yeah- right mouse click."
Me: "OK, sir I want you to right click on My Computer."
Customer: "OK, just a second...... one moment... 'C'....'L'"....
Me: "Sir, what are you doing?"
Customer: "Just a second.... 'I'.... 'C'....."
Me: "Sir, Sir, what are you doing?"
Customer: ( concentrating and pausing as if he was looking for something) "OK- Done!"
Me: "Sir, what are you doing?"
Customer: "I just wrote 'click'"