Principles of Business
Final Exam Review Sheet
2001 – Mrs. Miñoso
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Employee
empowerment
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entrepreneurs
vs. intrapreneurs
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flextime,
job rotation, telecommuting, telemarketing (outbound and inbound), job sharing,
flex place, specialization
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capital
goods vs industrial goods.
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glass
ceiling, comparable worth, TQM, GNP, GDP, underground economy
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downsizing,
reengineering, top officers of a corporation CEO, CFO, COO, annual reports
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three
major activities of business
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characteristics
of third world nations, privatization, Balance of Trade, Tariffs, Quotas,
Surplus, Deficits etc…
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sole
proprietorships, partnerships, corporations, limited partnerships,
cooperatives, joint ventures, quasi-public corporations (advantages and
disadvantages), franchises
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Balance
sheet: assets, liabilities, stock holders equity/capital
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shareholders,
proxy, charters, articles of incorporation, business plans, stockholders, board
of directors
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open
corporations vs. closely held corporations
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free
enterprise system, communism, socialism, factors of production, monopoly
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group
discussion techniques: nominal group technique, brainstorming
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Sherman
Act, Clayton Act, Wheeler Lea Act, Robinson Patman Act
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patents,
copyrights, trademarks
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Communication
– lateral, upward, downward, formal, informal, memos, letters, reports,
grapevine
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Win/lose
strategy, compromise strategy, avoidance strategy, etc.
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business
ethics & culture,
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Marketing
mix: (product, price, promotion, place), target markets
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unsought
goods, convenience goods, shopping goods, specialty goods
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Advertising:
TV radio. magazine, direct mail, outdoor etc.. mass media, direct advertising,
national vs. local advertisers
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Medium,
Message, Feedback, sender
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wholesaling,
retailing, commercial businesses, industrial businesses
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The
selling process – objections, suggestion selling
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Compensation,
benefits, wages, salary, pension, ESOP’s, piece rate
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Recruitment
process and the human resource department, requisitions, specifications
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Decision
making process (steps)
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supervisors,
middle management, executives
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The
four functions of a manager; planning, controlling, implementing, and
organizing
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Power:
position, expert, identity, reward
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Management
styles: democratic, situational, autocratic, Theory Y, X, Z
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Organizational
charts, span of control
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full-service
broker, DOT, stock exchange, GTC, merger, Blue chip stocks, preferred stock,
primary distribution, income stocks, penny stocks, cyclical stocks, prospectus,
red herring, diversification, 52 week hi/lo, P/E ratio, EPS, Revenue per
employee.
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Market
orders, stop loss orders, limit orders, good ‘til cancelled
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Product
Life Cycle stages (introduction, growth, decline, maturity)
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personal
selling, window displays, coupons
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transfers,
promotions, layoffs
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Government
agencies such as the FDA and the SEC