Setting up the Minstrel proved problematic at first. During installation, less than 400 KB of available flash memory (necessary for storage of the OmniSky software) was detected--negative 1.5 MB of it, to be exact. But a call to the OmniSky tech support number was answered in less than 30 seconds and the representative explained that this problem could be worked around by manually installing the software (which he walked us through).

After that, we were duly impressed with the speed and efficiency of the wireless modem. It's no broadband, but it's faster than many wireless devices, and since it uses the CDPD digital network, most sites opened in just a second or two. We were able to check Olympic medal winners, grab the latest headlines, and even chat using Yahoo Messenger from almost anywhere. (The network did bonk during stretches through tunnels on the morning train and sometimes deep inside buildings.)

Some Web sites wouldn't open due to frames or other design issues incompatible with the OmniSky Web clipping, while some pages (such as the college football AP poll on ESPN.com) wouldn't display properly on the Palm screen. But for the most part, any site we opened could be read, and many popular sites that OmniSky has partnered with had useful features specifically formatted for the wireless network. For instance, Travelocity allowed us to check flight arrival and departure times on the front page of the site.

If you travel extensively or otherwise need connectivity away from the home or office, the Minstrel modem and OmniSky service is a fast and efficient communication option. --J. Curtis

Pros:

• Fast transmission for wireless connection
• Thorough Internet access
• Sleekly designed

• Battery can drain quickly with extensive use