EXAM # 1
Practice Test Instructor
Jim Mollo
Page 1
1. The internet
was begun as a government experiment by which of the following organizations:
a. The Central Intelligence Agency
b. The Department of Education
c. The Department of Defense
d. NASA
2. The software
program, Internet Explorer, is an example of a:
a. Server
b. Web browser
c. Gopher
d. HTTP
3. Which of the
following is a proper URL?
a. www.msn.com
b. http://www.
c. www.
d. http://thomas.loc.gov
4. The Favorites
menu allows an Internet Explorer user to:
a. Save frequently visited Web sites
b. Keep Web sites chronologically
c. Go back one page
d. Start Internet Explorer
5. All of the
following are lacquered on the top line of the menu bar except:
a. Print
b. File
c. Favorites
d. View
6. ARPAnet was
the original creator of the Internet.
a. True
b. False
7. The Menu bar
of Internet Explorer is the same as the Tool bar.
a. True
b. False
8. The Internet can
best be described as a (the):
a. Network of networks, which connect computers
from around the world
b. World Wide Web
c. Cyberspace
d. Virtual reality
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9. For every computer
(client) to be able to understand transmitted data it must use, http. Http
stands for the:
a. Server
b. Hypermedia
c. HyperText Transfer Protocol
d. Help Talk Time Program
10. The URL
consists of:
a. A home page
b. A home page, Web site, and document
c. A means of access, Web Site/Address, an
optional directory path, and document
d. A title of a Web site
11. The status line
of Internet Explorer tells the user:
a. How much of the hypertext document has been
transferred
b. The URL of the link
c. Document done
d. All of the above
12. To view Today's
Sites you would need to click on?
a. The Favorites Button
b. The Back Button
c. The History Button
d. None of the above
13. The Internet is
the same as the World Wide Web.
a. True
b. False
14. Commands on the
Tool bar can also be accessed through the pull-down menus on the Menu bar.
a. True
b. False
15. In the early
days of Internet, information was exchanged through what types of files:
a. Graphical
b. Video files
c. Sound files
d. Text files
16. The first page
of the Web document is called:
a. The home page
b. Internet
c. Gopher
d. The URL
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17. Which part of
this URL is the document name?
http//www.vtourist.com/vt/usa.htm
a. http
b. www.vtourist.com
c. /vt/
d. usa.htm
18. The status line
is located:
a. In the View menu
b. On the bottom of the Internet Explorer screen
c. At the top of the Internet Explorer screen
d. There is no status line
19. What does it
mean when the Internet Explorer logo on the right-hand side is animated?
a. The current page is still being transferred
b. There is a problem with finding the page
c. The data transfer was interrupted
d. Internet Explorer is about to stop
20. The World Wide Web
was created by a group of scientists in 1991.
a. True
b. False
21. The only way to
access the Internet is to pay an Internet Provider.
a. True
b. False
22. The
relationship between the World Wide Web and the Internet can best be described
as:
a. The Internet is a subset of the World Wide
Web
b. The World Wide Web is a subset of the
Internet
c. The World Wide Web is a partner of the
Internet
d. None of the above
23. A browser like Internet
Explorer reads hypertext documents which are written in:
a. HyperText Transfer Protocol
b. Graphic language
c. Text
d. HyperText Markup Language
24. A URL can be
keyed in the following places:
a. File/Open Location command
b. Key in at the Address Bar
c. Both of the above
d. None of the above
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25. The History
List button is a list of:
a. Internet resources
b. Sites visited in the last thirty days
c. Interesting Web sites compiled by Internet
Explorer
d. A search engine
26. To find
additional information on using Internet Explorer the user should start by:
a. Asking the instructor
b. Asking a friend
c. Calling Internet Explorer
d. Using the Help menu and the Online Support
27. Hypermedia
documents always include links to text, graphics, sound, and video.
a. True
b. False
28. Many Internet
Providers allow you to disable call waiting by keying in *70 in front of the
access number.
a. True
b. False
29. The basic
language of the World Wide Web is:
a. HyperText Transfer Protocol
b. Hypermedia
c. File Transfer Protocol
d. HyperText Markup Language
30. In Internet
Explorer, you can type the address of your Web site in:
a. File/Open Location command
b. Key in at the Address Bar
c. Both of the above
d. None of the above
31. A URL must be
entered exactly as it is shown because:
a. Many Web servers are case-sensitive
b. You can only type in lower case on a Web
browser
c. There is no spell check
d. A special code is encrypted in each URL
32. To see the
source code of a Web document:
a. Use File/Open File command
b. Choose View/Source
c. Look it up in a HTML book
d. You can not see the source code
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33. What is the
purpose of cache?
a. To replace Favorites
b. To store, temporarily, the pages you retrieve
on the Web and thereby reducing network traffic
c. To serve as permanent storage of Web pages
d. There is no purpose
34. The protocol
required to transmit data from Web servers to clients is HyperText Transfer
Protocol.
a. True
b. False
35. Hyperlinks will
take you to other documents. A hyperlink may come in both text and image form.
a. True
b. False
36. The Internet
uses a series of protocols to transmit data from one computer to another. What is
the name of those protocols?
a. Hypermedia
b. HyperText Transfer Protocol
c. Transmission Control Protocol/Internet
Protocol
d. None of the above
37. Since Internet
Explorer is a Windows software application it allows you to:
a. Use pull down menus
b. Click on Tool bar items
c. Click on buttons
d. All of the above
38. Which of the
following represent a way to connect to the Internet:
a. Internet provider
b. Local Area Network (LAN)
c. Dialing in from home
d. All of the above
39. HTML stands
for:
a. HyperText Transfer Protocol
b. The web document
c. Internet Explorer's abbreviation
d. HyperText Markup Language
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40. Cache is
designed to:
a. Replace the Go menu
b. Reduce the Internet network traffic flow
c. Enhance Internet Explorer's performance
d. Both b and c
41. A Web browser
is required to access the data transmitted through http.
a. True
b. False
42. If Internet
Explorer did not locate the Web server you requested it is only because you
typed the URL incorrectly.
a. True
b. False
43. The documents
of the World Wide Web are referred to as:
a. Hypermedia
b. HyperText
c. Both of the above
d. None of the above
44. Links
(references) which are listed in blue and underlined represent:
a. A well designed word document
b. New links to be explored
c. A nice font color
d. Previously visited sites
45. Regardless of
how you connect to the Internet, what else will you need to access the World
Wide Web:
a. A Web server
b. TCP/IP
c. A Web browser
d. A Web server and a Web browser
46. To print a Web
page:
a. Use print manager in Windows
b. Choose File/Print
c. Click on the Print button
d. Both b and c
47. The View menu
and Internet Options command allows an Internet Explorer user to:
a. Change the current Internet Explorer defaults
b. Change whether you see images
c. Change whether you hear sounds
d. All of the above
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48. Internet
Explorer is the only available Web Browser.
a. True
b. False
49. Web Addresses
are not case-sensitive.
a. True
b. False
50. The
client/server relationship of the Web means:
a. One computer talks to another
b. That one computer requests information while
the other computer provides it
c. That each computer has a contract with each other
d. None of the above
51. Hyperlinks may
appear in the following forms:
a. Blue fonts and underlined
b. Magenta (slightly red)
c. Maps and images
d. All of the above
52. Where do you
find the name of the Web document?
a. On the Title Bar
b. On the status line
c. On the Web page itself
d. Both a and c
53. The difference
between accessing previous Web pages with the Address Bar and the Go menu is:
a. The Address Bar records only URLs which have
been typed
b. The Go menu contains the most recently
visited Web pages
c. Both a and b
d. There is no difference
54. An Internet
Explorer user is waiting a long time for Web pages to appear, you should
suggest that he/she:
a. Stop the Internet session and try again later
b. Stop looking for Cool sites
c. Change the Internet Options menu by turning
off AutoLoad Images
d. Maximize the screen
55. The first
document you see on a Web site is referred to as the Web address.
a. True
b. False
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56. HTML stands for
HyperText Markup Language.
a. True
b. False
57. A document that
contains a link (reference) to another document would be referred to as a
__________ document.
a. HyperText
b. Browser
c. Client
d. Text
58. Magenta
(slightly red) colored links are an indication of what:
a. A well designed word document
b. New links to be explored
c. A nice font color
d. Previously visited sites
59. What happens
when you click twice on the Back button in Internet Explorer:
a. Nothing
b. You go to the home page
c. You go back two Web pages
d. You go back one Web page
60. The Go menu is
used:
a. To go find Web sites
b. To point to interesting links
c. To go home
d. To access previously visited Web pages
61. Which statement
is false pertaining to the Help Engine for Internet Explorer 4.0:
a. The Help Engine is the same as Microsoft
Office's Help Engine
b. The Help Engine uses Hyperlinks to display
related topics
c. The Help Engine can be accessed from the Help
menu
d. None of the above
62. A Web site
address is also known as a URL.
a. True
b. False
63. HTML tells
browsers how to display a hypertext document.
a. True
b. False
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64. A document
which induced links to graphic, sound, video, and text files is called:
a. HyperText
b. Telnet
c. A web browser
d. Hypermedia
65. URL stands for:
a. A home page
b. Uniform Resource Locator
c. Both of the above
d. HTTP
66. What is the most
efficient way of returning to a Web site that you would like to visit in
another Internet session?
a. Write URL on a post-it note and put it on
your computer
b. Use the Go menu
c. Add it to your Favorites list
d. Type it in the Address Bar
67. All of the
following statements about links are true except:
a. Links may contain video or sound files
b. Internet Explorer can keep track of the links
you visit
c. Links only contain written documents
d. A link may take you to a computer in another part
of the world
68. Which of the
following will allow you to access your Internet provider's home page?
a. Keying in the URL of Internet Explorer's home
page
b. Using the Upper left hand Internet Explorer
icon an clicking on it
c. Both of the above
d. None of the above
69. The Uniform
Resource Locator is visible in the Address Bar.
a. True
b. False
70. The Favorites
menu allows Internet Explorer users to find Web pages they like.
a. True
b. False
71. The Go menu, unlike
the Address Bar, only keeps track of the URLs which were keyed into the Address
Bar.
a. True
b. False
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72. If you wanted
to go back two web pages either click on the Go Menu and choose that page or
click on the Back button two times.
a. True
b. False
73. The Internet
Explorer program has standard defaults that cannot be changed.
a. True
b. False
74. The Stop button
will end your Internet Explorer session.
a. True
b. False
75. Cache reduces Internet
network traffic by creating a temporary form of storage that allows you to
quickly retrieve a Web page that you have recently requested.
a. True
b. False
76. Which of the
following statements regarding search engines is true?
a. Different search engines can return different
results for the same query
b. The same search engine can return different
results for the same query at different times (e.g., a month apart)
c. Search engines results will depend on the
Boolean operators
d. All of the above
77. An image which
will give the viewer an opportunity to see a larger image of that same graphic
is referred to as:
a. In-line Image
b. A Background image
c. A Thumbnail image
d. A gif file
78. If the purpose of
your search is to find information about Michael Jordan before he played for
the Chicago Bulls, the best Boolean search string would be:
a. íMichael Jordanö not íChicago Bullsö
b. íMichael Jordanö and íChicago Bullsö
c. íYoung Michael Jordanö
d. íMichael Jordanö and íBasketballö
79. What best
describes the reason for using multiple search engines when looking for
information:
a. To find the best and most accurate
information
b. To make sure you are locating all the
information about your query
c. Both a and b
d. Because your instructor said so
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80. Pointing the
mouse at the Back Button and right clicking the mouse will:
a. Take Internet Explorer to the previous site
b. Display a list of sites visited during the
current session
c. No way to determine this Answer:
d. All of the above
81. The best
approach to searching for documents on the Web is to pick the best search
engine, Yahoo.
a. True
b. False
82. Once you have
found information you want to retain you could Print the document, Favorite it,
Save the file, or take some notes.
a. True
b. False
83. Which of the
following is a false statement about search engines?
a. Different engines are likely to give
different results for the same query
b. The Internet Explorer Search button provides
shortcuts to several different search engines
c. All the documents that match a query are
always displayed on one screen
d. You can access a search engine directly by
entering its URL in the location text box
84. An actual larger
image differs from a thumbnail image because:
a. They can never use the same images
b. The thumbnail image is quicker to load on
your browser
c. An in-line image cannot be saved
d. There is no difference
85. Which is a true
statement regarding the list which is returned after a query on a search
engine?
a. The list will not provide links to the
documents it finds
b. A URL, a title, a hyperlink and typically a
sentence describing the information found
c. All search engines will rate the relevant
accuracy of the document compared to your search query
d. All of the above
86. When you are
using multiple search engines all of the statements listed below are true
except:
a. Keep the query the same to see if the
database of the search engines differ
b. Change the query to take into account the
difference in Boolean operators
c. There is no point in using another search
engine, you are already using the best one
d. Be refined to take into account the
information you have already received
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87. The URL can be
peeled back at each slash. By removing documents and paths from the URL you
will eventually reach:
a. The browser
b. A search engine
c. A server
d. None of the above
88. There is not a
consensus on the best search engine of the Web.
a. True
b. False
89. Yahoo and some
other search engines give the Web surfer the opportunity to use either keywords
or Categories. Categories are sites that are organized by topics.
a. True
b. False
90. Which of the following
is a false statement about search engines?
a. Every search engine has a unique syntax
b. Every search engine uses a unique database
c. Every search engine permits the use of the
And, Or, and Not operations
d. Every search engine can be accessed through
its URL
91. The easiest
method for saving an image is to:
a. Right click and choose Save Background
b. Right click and chose Cut
c. Right click and choose Copy
d. None of the above
92. Which of the
following statements is false regarding the hyperlinks provided by the Search?
a. The search engine is responsible for all
information contained in that document
b. Some of the links may no longer work
c. Not all of the links will provide useful
information
d. The first hyperlink may not get you to the
necessary information
93. A program
called spider is the backbone of all search engines, it is designed to:
a. Allow a user to change the HTML code in a Web
document
b. Crawl through the Web searching for new pages
of information to add to the database of a search engine
c. Search the Web for specific documents as
requested in your keyword search
d. Updates the Search button of Internet
Explorer so that you always receive a new search engine
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94. Each search
engine uses a different set of guidelines for efficient searching. To learn
more about setting up a good query search:
a. Has a Search help menu
b. Allows the user to construct more advanced
searches
c. Allows use of Boolean operators
d. All of the above
95. All of the
following are search engines: Yahoo, Alta Vista, WebCrawler, Excite and
Magellan.
a. True
b. False
96. The URL can be
used as a search engine if you delete certain paths and documents.
a. True
b. False
97. Which of the following
is a search engine?
a. Internet Explorer
b. Netscape Navigator
c. Yahoo
d. PowerPoint
98. You enter the
URL http://www.yihoo.com accidentally misspelling the íyahooö. Which of the following errors is
most likely to occur?
a. Unable to locate server
b. Server is down or non-responsive
c. Unable to locate object on the designated
server
d. A spell check program will be initiated
99. Yahoo and some
other search engines employ categories, along with keyword searches. What is the
purpose of a category?
a. Categories simply slow the search down
b. Categories allow the Web surfer to explore
all possibilities of a database while searching for information
c. Categories give you more ideas of where and
what topics to search
d. Both b and c
100. The number of hits
refer to:
a. The number of times you click on a document
b. The number of documents returned to you in a
list by the search engine
c. The number of queries you proposed for a
search
d. None of the above
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101. You want to
search for someone's e-mail address You could:
a. Use a search engine to look for that person's
name
b. Use a search engine to locate an e-mail
address database
c. Search that person's place of business or the
school he/she is attending
d. All of the above
102. A search engine
uses its own database of Web documents and Boolean operators to return a list
to an individual query.
a. True
b. False
103. All links
returned from a search are active.
a. True
b. False
104. Which of the
following is considered the best search engine, and thus the only engine you
need to use?
a. There is no agreement on the best search
engine
b. Lycos
c. Yahoo
d. Alta Vista
105. What is the purpose
of the Find command within the Edit menu?
a. It provides access to a list of common search
engines
b. It looks for interesting matches among
documents
c. It enables to search within a document for s
specific character string
d. It does the same job as Save
106. In Internet
Explorer, if you don't know the URL of the search engine the best way to start
a search is:
a. By using the On-Line Handbook
b. Asking the instructor
c. Clicking on the Search button
d. Clicking on the History button
107. When exploring a
document, you notice that it is particularly long because the scroll bar has
moved very little. You have not yet encountered the information you are looking
for, the best command to help you expedite your search is:
a. Help
b. Favorite and come back later when you have
more time
c. Save
d. Find
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108. Multitasking is:
a. The ability to search using multiple search
engines
b. The ability to run multiple software
applications at the same time
c. The ability to save multiple documents
d. A new feature in the Internet Explorer 4.0
browser
109. The purpose of
Boolean (logical) operatorsÄÄAnd, Or and NotÄÄis
to complicate and slowdown the search process.
a. True
b. False
110. A thumbnail
image is a graphic image that appears in the document as either an icon or a
smaller version or a larger graphic that can then be hyperlinked.
a. True
b. False
111. Yahoo, Lycos,
Alta Vista, and InfoSeek are examples of:
a. URL addresses
b. Search engines
c. Web browsers
d. Boolean operations
112. What term best
describes a query on any search engine?
a. Keyword(s)
b. Search Engine
c. Hits
d. Boolean operators
113. What order will
the search process follow in general:
a. Go to the URL of the search engine, type your
query, Click on Search, Get a document list and hyperlink to relevant documents
b. Type the query, and wait for the list of
relevant Web documents
c. Ask a friend for the Web documents found in a
previous search
d. Find a search engine, Click on Search and
hyperlink to any document
114. While surfing
the Net you have found some graphic images which you would like to use again,
you should:
a. Download the images on your hard drive using
the Save Picture As command
b. Print the entire Internet Explorer page
c. Place it in your Favorites, because there is
no way to save a graphic image for later
d. Create a new Web document
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115. On the title bar
of your browser there is a Minimize button, when you click on this button you:
a. Close the application
b. Save the graphic image
c. Leaves the application open, but shrinks the
size to an icon or button
d. Search outside of Internet Explorer
116. Any credible
search on the Web will use multiple search engines.
a. True
b. False
117. Graphic images
can be downloaded and used in any other publication regardless of who owns the
rights to that image.
a. True
b. False
118. Which of the
following operations should you use between the key words íCivilö and íRightsö to implement the most restrictive
search?
a. And
b. Or
c. Not
d. None of the above
119. The purpose of
using keywords is to:
a. Refine your search
b. Increase the number of hits
c. Avoid searching by categories
d. Eliminate Boolean operators
120. The Autosearch
feature speeds up searches by:
a. Connecting Internet Explorer to a URL
b. Automatically invoking the Yahoo search
engine
c. Both a and b
d. None of the above
121. All of the
following are true about the Save Command except:
a. Save a graphic image for later use
b. Save a file for later use
c. Save an image as a background
d. You cannot save a web document
122. The advantage of
minimizing a software application is:
a. That it remains open in memory
b. That the application will resume quicker
c. Both a and b
d. There is no advantage
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123. A query is a
keyword or phrase that is entered to begin the search process.
a. True
b. False
124. In a large Web document,
the best command for locating a string of characters is the Find Command in the
Edit menu.
a. True
b. False
125. Which part of
the URL http://www.microsoft.com/ie/iedl.htm identifies the Internet address of
the Web site (server)?
a. http://
b. www.microsoft.com
c. ie
d. iedl.htm
126. A Boolean
operator is, in essence, a combination the logical operators:
a. And
b. Not
c. Or
d. All of the above
127. After opening
Internet Explorer you realize that your toolbar is missing. Which is the best
method to retrieve the missing toolbar?
a. Click the Help menu and choose Toolbars
b. Ask your instructor how
c. Click the View menus and choose Internet
Options
d. None of the above
128. The Save command
can be used so that an image can be used with other programs like Microsoft
Word and Microsoft PowerPoint. Which statement about this process is false?
a. Once the image has been saved the user simply
inserts the image in a program by using a specific command and giving the
program the correct location of the file
b. It pays a fee to Microsoft Word or PowerPoint
before loading the image
c. It will enhance your report by providing an
image
d. None of the above are false
129. Which of the following
statements are true about downloading images from the Web?
a. All images are copyrighted, so you must
contact the owner for permission
b. All images are free and available to the
public
c. Some images are copyrighted and therefore
cannot be downloaded without permission
d. All images can be downloaded, but some are
copyrighted and therefore cannot be used publicly without permission and or
paying a fee
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130. By using the
Boolean operator - And - the search, regardless of which search engine employed
will become more restrictive.
a. True
b. False
131. The Save Command
allows the user to save only the images in the Web document.
a. True
b. False
132. Which part of the
URL http://www.disney.com/101.htm identifies the actual Web document?
a. http://
b. www.disney.com/
c. http://www.disney.com/101.htm
d. 101.htm
133. Which of the
following will return the largest number of documents regardless of the search
engine in use?
a. íChicago Bullsö and íBasketballö
b. íChicago Bullsö or íBasketballö
c. íChicago Bullsö not íBasketballö
d. Impossible to determine
134. After saving an
image from a web document, the image can be inserted in:
a. Word
b. PowerPoint
c. Excel
d. All of the above
135. To copy the URL
of a site simply:
a. Save the document
b. Click the Address Bar and choose Edit/Copy
c. Both a and b
d. There is no way to do this
136. When you save
text or images, the appropriate action to take is to:
a. Credit your sources
b. Take credit for the information yourself
c. Attach a copy of all pages you searched in
the appendix
d. There are no clear guidelines
137. By using the
Boolean operator of - And - the search, regardless of which search engine
employed will become less restrictive.
a. True
b. False
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138. People finder
directories can help you find a person's e-mail address.
a. True
b. False
139. A thumbnail
image is used:
a. As a Favorite whenever a page contains a graphic
image
b. As a smaller image of a larger graphic
c. As a graphic placeholder in a Web document to
prevent the graphic from being downloaded initially
d. Both b and c
140. To avoid using
Boolean operators, you should choose the following search engine:
a. Yahoo
b. Lycos
c. There is no way to avoid Boolean operators
d. WebCrawler
141. The fair-use
copyright doctrine means that:
a. All software can be copied and distributed to
anyone
b. All software can be copied and distributed educational
purposes
c. Software can only be copied for backup
purposes
d. None of the above
142. Which of the
following is a false statement:
a. The White Pages is a search engine
b. The site www.four11.com is a search engine
c. Any person with an e-mail address can be
found through a directory
d. You can add your personal information to
people finder directories, such as Four11
143. All information
or images used for publication should be referenced. The best way to do this
is:
a. Attach a copy of all the pages you searched
on the Web
b. Use a footnote or endnote to reference the
information
c. In Parenthesis, put I found it on the Web
d. Hope your instructor does not question the
source
144. By using the Boolean
operator of - Or - the search, regardless of which search engine employed will
become more restrictive.
a. True
b. False
145. A URL contains
only the access server location.
a. True
b. False
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146. A spider program
is the basis for all search engines. Its job is to crawl through the Web
looking for documents to add to the database.
a. True
b. False
147. In the URL,
http://www.yahoo.com/search.htm, www.yahoo.com is the document title.
a. True
b. False
148. If you are searching
for an e-mail address, the only way to find an e-mail address is to call
someone.
a. True
b. False
149. The search
process is a trial and error process regardless of which search engine used. It
will take time to learn how to harness the power of search engines.
a. True
b. False
150. The process of
Multitasking allows a software application to remain in memory when it is no
longer on the screen.
a. True
b. False
151. A _____________ consists
of the computer, memory, peripheral devices, and programs.
a. PC
b. Program
c. Computer system
d. None of the above
152. The contents of
ROM:
a. Is read-only
b. Can be easily changed by the user
c. Is accessed when the computer is turned on
d. Both a and c
153. Which operating
system introduced the common user interface, multitasking, and object linking
and embedding?
a. MS-DOS 6.0
b. Windows 3.1
c. Windows 95
d. Windows 98
Page 21
154. Which of the following
is an example of a LAN?
a. America OnLine
b. CompuServe
c. America OnLine and CompuServe
d. Neither America OnLine nor CompuServe
155. Which of the
following is an advantage of file compression?
a. It reduces the time required to download a
file
b. It reduces the amount of space required for
the file on the Web server
c. It enables several files to be downloaded as
a single file
d. All of the above
156. RAM is permanent
memory.
a. True
b. False
157. Microsoft Office
2000 includes Word, Excel, Access, and PowerPoint.
a. True
b. False
158. The
_________________ performs actual calculations and is often called the íbrainö of the computer.
a. Motherboard
b. Memory
c. Central Processing Unit (CPU)
d. Input devices
159. What is the
storage capacity of a CD?
a. 1.44 MB
b. 1 GB
c. 650 MB
d. 17 GB
160. Which operating
system focuses more on the Internet?
a. MS-DOS 6.0
b. Windows 3.1
c. Windows 95
d. Windows 98
161. Which of the following
is typically on a LAN server?
a. Data files common to many users
b. Program files
c. Both user data and program files
d. Neither user data nor program files
Page 22
162. Which of the
following statements regarding e-mail is true?
a. You must be online when the recipient reads
an e-mail message you sent
b. Your computer must be on when mail arrives at
the central post office on the host computer
c. The sender must be online when you are
reading an e-mail message from him/her
d. None of the above
163. A hard drive
stores permanent data.
a. True
b. False
164. A local area
network generally connects computers in several buildings.
a. True
b. False
165. Which of the
following can permanently store data?
a. RAM
b. A CD-ROM
c. Hard disk
d. Both b and c
166. A gigabyte
contains approximately:
a. A million bytes
b. A billion bytes
c. A trillion bytes
d. None of the above
167. Which operating
system introduced the active desktop:
a. MS-DOS 6.0
b. Windows 3.1
c. Windows 95
d. Windows 98
168. When you create
a word processing document while working on a LAN, where can you store the
document?
a. On a floppy disk
b. On the local PC hard drive
c. On a network drive
d. All of the above
169. Which of the following
allows you to send and receive e-mail?
a. Mail server
b. Mail client
c. Both a mail server and mail client
d. Neither a mail sever nor mail client
Page 23
170. A processor's
clock speed is measured in megahertz.
a. True
b. False
171. A server acts as
a host computer on a local area network.
a. True
b. False
172. Computer memory
that can be thought of as large grid is called:
a. Random Computer Memory
b. Random Memory Access
c. Random Disk Memory
d. Random Access Memory
173. The access time
of today's CD-ROMs include:
a. 12 speed CD-ROMs
b. 24 speed CD-ROMs
c. 600 millisecond CD-ROMs
d. Both a and b
174. When is your
computer most likely to be infected with a virus?
a. When uploading a file
b. When downloading a file
c. When sending a fax
d. When running Phone Dialer
175. Data is
transmitted across the Web through a set of standards known as:
a. The URL Web address
b. Hypermedia documents
c. Hypertext Transfer Protocol
d. None of the above
176. Which of the following
commands are found in all e-mail systems?
a. Compose
b. Forward
c. Reply
d. All of the above
177. A DVD holds up
to 650 MB.
a. True
b. False
Page 24
178. A computer on one
local area network cannot communicate with a computer on another network.
a. True
b. False
179. Random Access
Memory (RAM) stores data:
a. Permanently
b. On a floppy disk
c. Temporarily
d. None of the above
180. The Iomega Zip
Drive is:
a. An auxiliary storage device
b. A high capacity removable media
c. A backup unit
d. All of the above
181. To prevent a
computer virus from attacking your machine, you should:
a. Avoid downloading programs from unknown
origins
b. Obtain an antivirus program
c. Do not use pirated software
d. All of the above
182. To access
documents on the Web, you need a program known as:
a. The Internet
b. HTTP
c. A browser
d. The WWW
183. Which of the
following commands is used to respond to an e-mail message you receive?
a. Answer
b. Reply
c. Copy
d. Forward
184. The operating
system controls programs, peripheral devices, and the CPU.
a. True
b. False
185. To access
documents on the Web, you need a browser.
a. True
b. False
Page 25
186. The operating
system is:
a. A set of programs that performs word
processing
b. A set of programs controlling only the hard
disk
c. A set of programs controlling the computer
system
d. None of the above
187. All of the following
are input devices except:
a. Keyboard
b. Printer
c. Mouse
d. Joystick
188. Which statement
pertaining to viruses is false?
a. Antivirus software will protect your computer
from a virus
b. Antivirus software can be downloaded from the
Internet
c. Antivirus software should be updated
d. Antivirus software can automatically detect
all viruses
189. Data is
transmitted across the Web through a series of protocols known as:
a. ISP
b. TCP
c. IP
d. TCP/IP
190. All of the following
are valid e-mail commands except:
a. Forward
b. Return
c. Send
d. Compose
191. Binary numbers
consist of ones and zeros.
a. True
b. False
192. Your computer
can never get infected with a virus from downloading files over the Internet.
a. True
b. False
193. The keyboard is
an input device and the monitor is:
a. Another input device
b. A peripheral device
c. An output device
d. Both b and c
Page 26
194. The laser
printer's ______________ is measured in dots per inch.
a. Versatility
b. Speed
c. Resolution
d. Loudness
195. Which of the
following is not included in Microsoft Office 2000?
a. Microsoft Word
b. Microsoft Excel
c. Microsoft PowerPoint
d. Windows 98
196. Data is sent over
the Internet in units called ____________.
a. Packages
b. Parcels
c. Packets
d. All of the above
197. Which line of
the e-mail header would contain the recipient's address?
a. To
b. Cc
c. Subject
d. Date
198. One megabyte
equals approximately one million bytes.
a. True
b. False
199. Downloading a
file sends it to a remote host.
a. True
b. False
200. Binary numbers
consist of:
a. Ones only
b. Zeros only
c. Ones and Zeros only
d. None of the above
201. Which of the
following is true?
a. Font type size is specified in points
b. One point is equal to 1/72 of an inch
c. Most document text is set in 10 or 12 point
d. All of the above
Page 27
202. A network
consists of:
a. Hardware
b. Software
c. Both hardware and software
d. Neither hardware nor software
203. What is the
purpose of a modem?
a. It establishes the protocol that will be in
effect between two communicating devices
b. It converts digital data to an analog signal
and visa versa
c. It protects the user's PC from viruses
d. All of the above
204. Most e-mail
programs allow the user to organize mail. Which option would alleviate keeping
all your e-mail in your inbox?
a. Send
b. Delete
c. Folders
d. Create
205. A gigabyte contains
approximately a trillion bytes.
a. True
b. False
206. Modem speed is
measured in bytes per second.
a. True
b. False
207. How is a
microprocessor's clock speed measured?
a. In Kilobytes
b. In Megabytes
c. In Gigabytes
d. None of the above
208. Application
software includes all of the following except:
a. The operating system
b. Word processing
c. Games
d. Office 2000
209. When using a
local area network, which of the following may be shared by several users?
a. Hard drives
b. Printers
c. Software
d. All of the above
Page 28
210. Which of the
following provides access to the Internet?
a. ISP
b. AOL
c. MSN
d. All of the above
211. Who can read
your e-mail?
a. Your system administrator
b. The network administrator
c. Anyone with computer access and the computer
skills to hack into your e-mail
d. All of the above
212. The keyboard and
the mouse are the primary output devices.
a. True
b. False
213. Both a modem and
communications software are required to communicate with a remote computer.
a. True
b. False
214. How many bytes
are in 1 MB?
a. Approximately one thousand
b. Approximately one hundred
c. Approximately ten thousand
d. Approximately one million
215. Which version of
Windows was not intended for the typical home user?
a. Windows 3.1
b. Windows 95
c. Windows 98
d. Windows NT
216. When using a
local area network, which of the following may be shared by several users?
a. Applications
b. E-mail
c. Data
d. All of the above
217. Which statement
is true pertaining to compressed files?
a. Compressed files can contain one document
b. Compressed files can only contain one
document
c. Compressed files can only contain two
documents
d. Compressed files can contain only six
documents
Page 29
218. Electronic mail
is replacing the way we communicate. It is primarily replacing:
a. The phone
b. The fax
c. The letter
d. Both a and c
219. Windows 98 is an
example of application software.
a. True
b. False
220. It is a good
idea to disable call waiting prior to connecting to a remote computer.
a. True
b. False
221. Domains on the
Internet include government agencies, educational institutions, and commercial
enterprises.
a. True
b. False
222. One of the
advantages of electronic mail is that the recipient and sender are using e-mail
at the same time.
a. True
b. False
223. Your e-mail,
like postal mail, is private and protected from access.
a. True
b. False
224. Folders allow for
the separation and organization of received mail.
a. True
b. False
225. Replying to an
e-mail message requires that you know the name and address of the sender of the
original message.
a. True
b. False
226. If you deleted a
file, then wanted to recover it, which icon should you select?
a. My Computer
b. Recycle Bin
c. Network Neighborhood
d. None of the above
Page 30
227. Clicking which
of the following buttons removes the window and the corresponding button from
the Taskbar?
a. Minimize
b. Close
c. Both Minimize and Close
d. Neither Minimize nor Close
228. If the Minimize
and Restore buttons appear in a window, which of the following is true?
a. The window is currently maximized
b. The window was previously minimized
c. The window was previously restored
d. The window must be restored before continuing
to work in it
229. How many times
do you click Web style icons on the desktop?
a. One time
b. Two times
c. Three times
d. Four times
230. When you delete a
file from the hard disk, it is removed from:
a. Its current folder on the hard drive
b. The Recycle Bin
c. Both the current folder and the Recycle Bin
d. Neither the current folder nor the Recycle
Bin
231. The Windows 98
desktop will be exactly the same on every computer.
a. True
b. False
232. Even when there
are multiple windows open, only one window is active at any time.
a. True
b. False
233. Which of the
following allows you to switch back and forth between programs that are
currently running?
a. Recycle Bin
b. Network Neighborhood
c. Taskbar
d. Start button
234. Which of the
following allows you to execute a command within a program?
a. Toolbar
b. Taskbar
c. Both Toolbar and Taskbar
d. Neither Toolbar nor Taskbar
Page 31
235. How does a
program indicate that a particular option on a pull-down menu is not available?
a. An ellipsis follows the command
b. The command appears in reverse video
c. The command is faded (dimmed)
d. A dialog box appears if the option is selected
236. How do you
change both the height and width of a window at the same time?
a. Drag a border
b. Drag a corner
c. Press and hold Ctrl while dragging a border
d. Press and hold Ctrl while dragging a corner
237. A file deleted
from the hard drive can be recovered from:
a. A backup copy on floppy disk
b. The Recycle Bin, unless you've purged the
Recycle Bin
c. Either a backup copy on floppy disk or the
Recycle Bin, unless you've purged the Recycle Bin
d. From neither a backup copy on floppy disk or
the Recycle Bin
238. Maximize and
Minimize buttons may be found in the same window.
a. True
b. False
239. To move a
window, point to the corner of the window and drag it.
a. True
b. False
240. If you start Windows
98 and see an empty Taskbar (except for the Start button), what does it mean?
a. The Recycle Bin is empty
b. You are not connected to a network
c. Multitasking is not set up on your computer
d. There are no programs running in memory
241. You must
__________ a Web style icon that appears on the Windows 98 desktop to open it.
a. Single click
b. Double click
c. Triple click
d. All of the above
Page 32
242. How can you tell
by looking at a menu option that further information is required to execute the
command?
a. The command will appear faded or dimmed
b. The command is followed by an ellipsis (...)
c. The command is shown in reverse video
d. You cannot tell until a dialog box appears on
the screen
243. Which of the
following types of storage can you browse using My Computer?
a. Floppy disks
b. Hard drives
c. CD-ROM
d. All of the above
244. When is a file
still recoverable?
a. After it has been deleted from the hard disk
but before the Recycle Bin is emptied
b. After the Recycle Bin has been emptied
c. Only if it is backed up on floppy disk
d. Both (a) and (c)
245. Scroll bars may
appear horizontally as well as vertically.
a. True
b. False
246. Dragging the corner
of a window will change both dimensions, height and width, at the same time.
a. True
b. False
247. Which of the
following allows you to see which programs are currently open and running?
a. Recycle Bin
b. Network Neighborhood
c. My Computer
d. Taskbar
248. Which of the
following appears on the title bar?
a. Maximize or Restore button
b. Minimize button
c. Close button
d. All of the above
Page 33
249. What will happen
if you select a menu option that is followed by an ellipsis (...)?
a. The system will beep but nothing further will
happen because the selected command is not currently available
b. A dialog box will appear on the screen
requesting that you enter further information
c. A help window for the selected command will
appear
d. It is not possible to determine given the
information provided in the question
250. Which type of
file is executable?
a. Program files
b. Data files
c. Both program and data files
d. Neither program nor data files
251. Which of the
following will prevent you from copying a file to a floppy disk?
a. The disk is unformatted
b. The disk is write protected
c. Either the disk is unformatted or is write
protected
d. Neither formatting nor write protecting
affect the ability to copy files to a floppy disk
252. Every window
always contains horizontal and/or vertical scroll bars.
a. True
b. False
253. Minimizing an
application is the same as closing it.
a. True
b. False
254. What does it
mean when the mouse pointer changes to an hourglass?
a. You should insert a disk in the disk drive
b. Windows is busy processing your last command
c. The computer is updating its system clock
d. You have attempted an invalid operation
255. Where are the
Maximize, Minimize, and Close buttons found?
a. On the Toolbar
b. On the Taskbar
c. On the Title bar
d. On the Menu bar
256. Which of the
following indicates that a submenu is available?
a. An ellipsis (...) following the menu option
b. A check mark next to the command
c. An arrowhead after the command
d. An option (radio) button
Page 34
257. Which type of
file contains instructions that tell the computer what to do?
a. Data files
b. Program files
c. Both data and program files
d. Neither data nor program files
258. You have just
copied a file from drive C to drive A, then accidentally deleted it from drive
C. Which of the following methods would allow you to recover it?
a. Drag the file from drive A to drive C
b. Drag the file from drive C to the Recycle bin
c. Drag the file from drive C to drive A
d. All of the above
259. A dimmed command
indicates that additional information is required to execute the command.
a. True
b. False
260. Web style icons
on the Windows 98 desktop are underlined just like hyperlinks in a Web
doucment.
a. True
b. False
261. You must
___________ a Classic Style icon that appears on the Windows 98 desktop to open
it.
a. Single click
b. Double click
c. Triple click
d. None of the above
262. Which of the
following displays information about the current window?
a. Menu bar
b. Status bar
c. Toolbar
d. None of the above
263. Which of the following
types of dialog boxes requires the user to type descriptive information?
a. Option button
b. Open list box
c. Text box
d. Drop-down list box
264. Which type of
file is Microsoft Word?
a. Data file
b. Program file
c. Both data and program file
d. Neither data nor program file
Page 35
265. In Windows
Explorer, how many folders can be open at one time?
a. 1
b. 2
c. 4
d. Unlimited
266. Check boxes
indicate mutually exclusive options.
a. True
b. False
267. A screen saver must
be activated by the user each time Windows 98 is started.
a. True
b. False
268. What is the
purpose of a screen saver?
a. To protect the monitor by displaying a
constantly changing pattern
b. To save the most recent copy of your work
c. To protect the monitor and save the most
recent copy of your work
d. None of the above
269. When you are
changing the size of a window, what shape does the mouse pointer assume?
a. Arrow
b. Double arrow
c. I-beam
d. Hourglass
270. Which of the following
types of dialog boxes is used to indicate mutually exclusive choices?
a. Open list box
b. Option button
c. Drop-down list box
d. None of the above
271. Which of the
following may be included in a folder?
a. Data files
b. Program files
c. Folders
d. All of the above
272. Which folder
contains additional folders?
a. A folder with a plus sign
b. A folder with a minus sign
c. A folder either with a plus or a minus sign
d. A folder neither with a plus nor a minus sign
Page 36
273. A dialog box
will appear if you select a menu option that is followed by an ellipsis (...).
a. True
b. False
274. Windows 98 or
another operating system is required to run a computer system.
a. True
b. False
275. What happens when
you click the Minimize button?
a. The window shrinks to a button on the Taskbar
b. Windows 98 closes the window and any open
files
c. Windows 98 closes the window without saving
the files
d. The window shrinks to an icon on the desktop
276. If the mouse
pointer is a double arrow, what operation are you performing?
a. Inserting text in a document
b. Minimizing a window
c. Sizing a window
d. Selecting a Help topic
277. Which of the
following types of dialog boxes conserves space by showing only the current
selection?
a. Option button
b. Check box
c. Open list box
d. Drop-down list box
278. How can you
determine whether a file shown in My Computer is a Word or Excel document?
a. From the icon associated with the file
b. From the file type shown in Details View
c. From the (optionally displayed)
three-character extension
d. All of the above
279. What does it
indicate when a folder in Windows Explorer displays neither a minus nor a plus
sign?
a. The folder has already been expanded to show
its additional folders
b. The folder has been collapsed and its folders
are not currently visible
c. The folder does not have any additional
folders in it
d. The folder is on a write protected disk
280. The action of
the left and right mouse buttons can be changed to accommodate a left- or
right-handed person.
a. True
b. False
Page 37
281. The mouse
pointer changes shape depending on what you are doing.
a. True
b. False
282. What happens when
you click the Restore button?
a. A previously deleted file is restored on the
hard drive
b. The window is returned to its previous size
c. The most recent changes in a document or
spreadsheet are deleted
d. The window shrinks to a button on the Taskbar
283. Which of the
following actions changes the size of a window?
a. Minimize
b. Restore
c. Dragging with the double arrow mouse pointer
d. All of the above
284. What happens
when you click the What's This button while you are in a dialog box?
a. The window is minimized to a button on the
Taskbar
b. The Windows 98 Help dialog box is displayed
c. Nothing, you must click an item in the dialog
box about which you want additional information
d. The dialog box is closed
285. Which of the
following is a valid file operation?
a. Copy
b. Paste
c. Delete
d. All of the above
286. Which folder is
collapsed so that folders within it are not currently visible?
a. A folder with a plus sign
b. A folder with a minus sign
c. A folder with no symbol in it
d. An open folder
287. Clicking on the
Minimize button of a group icon such as Games will close the window.
a. True
b. False
288. The mouse
pointer changes to a hand when you are changing the size and/or shape of a
window.
a. True
b. False
Page 38
289. Assume you have
maximized a window. Which of the following should you do to return the window
to its previous size?
a. Click the Maximize button again
b. Click the Minimize button
c. Click the button on the Taskbar that
represents the window
d. Click the Restore button
290. What happens if
you click and drag the title bar of a window?
a. The window moves to a new position on the
desktop
b. The window is resized
c. The window is reduced to a button on the Taskbar
d. Nothing
291. What happens if
you click on the button containing an X located at the right side of the title
bar in a window?
a. The window is closed
b. The window is minimized to the Taskbar
c. The window is restored to its previous size
d. A pull down menu with options for the current
window is displayed
292. Which of the
following is the best backup strategy?
a. Back up every file every day
b. Back up every application file every day
c. Back up those files that changed during the current
session
d. Back up every data file once a week
293. You are dragging
a file from one folder to another in Windows Explorer and see the ÷ symbol. What does this mean?
a. The file you are dragging is read only and
cannot be copied
b. The folder you are dragging to is full
c. The folder you are dragging to is collapsed;
you cannot drag a file to it until you expand it
d. The mouse pointer is over a location on the
desktop to which you cannot copy a file
294. Any open
application will be shown as a button on the Taskbar.
a. True
b. False
295. You must exit
all other open applications before you can use Windows 98 Help.
a. True
b. False
296. Data can be
stored on an unformatted disk.
a. True
b. False
Page 39
297. A plus sign next
to a folder icon indicates the folder has additional folders in it.
a. True
b. False
298. A deleted file
is not physically removed from the hard disk until the Recycle Bin is emptied.
a. True
b. False
299. If the Recycle
Bin is emptied, any files in it are permanently deleted.
a. True
b. False
300. My Computer will
list data files only; you must use Windows Explorer to view program files.
a. True
b. False
Page 1
1. c
2. b
3. d
4. a
5. a
6. True
7. False
8. a
9. c
10. c
11. d
12. c
13. False
14. True
15. d
16. a
17. d
18. b
19. a
20. True
21. False
22. b
23. d
Page 2
24. c
25. b
26. d
27. False
28. True
29. d
30. c
31. a
32. b
33. b
34. True
35. True
36. c
37. d
38. d
39. d
40. d
41. True
42. False
43. c
44. b
45. c
46. d
Page 3
47. d
48. False
49. False
50. b
51. d
52. a
53. c
54. c
55. False
56. True
57. a
58. d
59. c
60. d
61. a
62. True
63. True
64. d
65. b
66. c
67. c
68. d
69. True
Page 4
70. False
71. False
72. True
73. False
74. False
75. True
76. d
77. c
78. a
79. c
80. b
81. False
82. True
83. c
84. b
85. b
86. c
87. c
88. True
89. True
90. c
91. d
92. a
Page 5
93. b
94. d
95. True
96. False
97. c
98. a
99. d
100. b
101. d
102. True
103. False
104. a
105. c
106. c
107. d
108. b
109. False
110. True
111. b
112. a
113. a
114. a
115. c
Page 6
116. True
117. False
118. a
119. a
120. d
121. d
122. c
123. True
124. True
125. b
126. d
127. d
128. b
129. d
130. False
131. False
132. d
133. b
134. d
135. b
136. a
137. True
138. True
Page 7
139. d
140. c
141. c
142. c
143. b
144. True
145. False
146. True
147. False
148. False
149. True
150. True
151. c
152. d
153. b
154. d
155. d
156. False
157. True
158. c
159. c
160. d
161. c
Page 8
162. d
163. True
164. False
165. d
166. b
167. d
168. d
169. c
170. True
171. True
172. d
173. d
174. b
175. c
176. d
177. False
178. False
179. c
180. d
181. d
182. c
183. b
184. True
Page 9
185. True
186. c
187. b
188. d
189. d
190. b
191. True
192. False
193. d
194. c
195. d
196. c
197. a
198. True
199. False
200. c
201. d
202. c
203. b
204. c
205. False
206. False
207. d
Page 10
208. a
209. d
210. d
211. d
212. False
213. True
214. d
215. d
216. d
217. a
218. d
219. False
220. True
221. True
222. False
223. False
224. True
225. False
226. b
227. b
228. a
229. a
230. a
Page 11
231. False
232. True
233. c
234. a
235. c
236. b
237. c
238. True
239. False
240. d
241. a
242. b
243. d
244. d
245. True
246. True
247. d
248. d
249. b
250. a
251. c
252. False
253. False
Page 12
254. b
255. c
256. c
257. b
258. a
259. False
260. True
261. b
262. b
263. c
264. b
265. a
266. False
267. False
268. a
269. b
270. b
271. d
272. c
273. True
274. True
275. a
276. c
Page 13
277. d
278. d
279. c
280. True
281. True
282. b
283. d
284. c
285. d
286. a
287. False
288. False
289. d
290. a
291. a
292. c
293. d
294. True
295. False
296. False
297. True
298. True
299. True
Page 14
300. False