| How it works
              
               
 Sa inyong Bahay, Opisina, Paaralan, at 
      iba pang lugar. Maski saan, maski kailan
 basta may 
      network signal ang mga CELLPHONE. Kahit 
      anong SIM, pwede
 Karaniwang Tanong (Frequently Asked Questions) 
 
 
 Do I still need to purchase a new LoadXtreme Kit in case my SIM 
card or phone gets lost? No. In case you bought a new SIM Card to replace your lost or stolen SIM, just 
register your new number by changing the mobile number assigned to your 
LoadXtreme account using the LX NEWCEL command.
 I used a different mobile phone when I registered for LoadXtreme, 
can I re-register my own phone for my LoadXtreme Subscription Program? 
Yes, you can. Just register your number by changing the mobile number assigned 
to your LoadXtreme account using the LX NEWCEL command.
 Is my subscription fully transferable or inheritable?
No, your Dealership/Retailership with LoadXtreme program is not transferable or 
inheritable.
 Can I have multiple Subscription Programs under my name?
We do not allow buying of multiple subscriptions. LoadXtreme does not give 
additional privileges or incentives, nor does it provide special preferences to 
members who willfully buy multiple subscriptions.
 What is PIK? PIK is your numeric LoadXtreme Personal Identification Key. PIK is used for your 
account security. Please memorize your PIK or put it in a secure place. Do not 
divulge your PIK to anyone! We also suggest that you change your PIK regularly. 
Maximum allowable digits for the PIK are six (6). When changing your PIK (LX 
CHGPIK), you must not include spaces.
 Where do I get my PIK? Your PIK shall be provided to you by the LoadXtreme SMS registration system 
during your subscription registration process.
 I forgot my PIK. How do I retrieve it? You need to call the LoadXtreme Customer Service department. Your PIK shall be 
sent to your mobile number registered in our system. Please note that a service 
charge may be applied to this type of request.
 Can I change my PIK? Yes, you may, and we encourage you to do so from time to time to ensure that 
your PIK’s confidentiality is not compromised. Please refer to Changing your PIK 
section of the LoadXtreme Subscription Program Guide.
 Can I use other mobile phones to request changes in my account 
information? Yes. But for security purposes, we suggest that you avoid doing so.
 
  
   What are LX Loads? LX Loads are LoadXtreme Loads. You may also refer to it as 'load wallet' 
credits. You can use your LX Loads or load wallet credits to ‘retail’ all listed 
prepaid products. Each time you retail or sell products, the corresponding WSR 
(wholesale rate) amount of the products will be deducted from your load wallet 
balance. You may replenish your LX loads by purchasing load wallet credits from 
your Dealer or depositing payments to VMobile accredited banks or bills payment 
facilities where available. For load wallet replenishment details,
click here.
 How do I dispense brand-specific prepaid loads to my customers?
You can dispense brand-specific loads to your customers using the LX LOAD 
command. Please refer to SMS commands section of the online FAQs.
 I received a successful loading notification from the system but 
my customer did not receive the Prepaid Product (PIN-Based, OTA, Insurance). 
What should I do? These problems may be caused by telco congestion. Do not send another set of LX 
LOAD command. By sending an LX RESEND command to the system, you may be able to 
resend the PIN based products to your customer. Please refer to SMS commands 
section of the online FAQs. If your LX RESEND command doesn’t work, please 
notify our Customer Service immediately.
 My customer received an error when loading the PIN I dispensed, 
what should I do? Re-check the product code you used when you requested the load. You can refer to 
the LoadXtreme Product and Loading Guide included in your Retailer Kit. If 
you’re sure that the product code you sent and that the parameters you used are 
correct, call the Customer Service Hotline of the telco operator (included in 
the Product Guide) and ask for help. Usual errors received during PIN loading 
are problems related to the operator's own system. However, if their customer 
service assistants advised you that the load PIN you received are invalid or 
already used by another subscriber, you can notify LoadXtreme Customer Service 
to assist you. Here are some steps that must be taken first before calling any 
customer support:
 
 1. Check the balance of your customer. The PIN may have been loaded already by 
the same customer.
 2. Make sure the product requested matches the service provider.
 3. Check the manner how the PIN is being loaded by the customer.
 4. Double check the PIN forwarded by the system (There might be an error in 
copying).
 5. Check for possibility of the PIN being loaded by other persons other than 
your customers by asking the customer if they have forwarded the PIN to other 
users.
 Loading sometimes take too long. Why does this happen?
These problems may be caused by telco congestion during peak hours, especially 
during holidays. Do not send another set of LX LOAD command.
 How do I replenish my LX load wallet? There are various ways. (1) You can ask from your Dealer to replenish your 
account. The Dealer may charge not more than 1% of the credit amount as service 
fee. (2) You can transfer payment to VMobile via Union Bank Bills Payment 
facility. (3) You can send payments to VMobile Technologies by depositing 
desired amount to VMObile's accredited banks. Please refer to your Retailer 
Manual for more information on these banks.
 A. THRU BILLS PAYMENT (UNIONBANK)Fill out Bills Payment Slip (OVER-THE COUNTER or ATM)
 at any UNIONBANK branch NATIONWIDE; same-day crediting
 (7pm); waived inter-branch deposit charge; DOES NOT REQUIRE
 LX RELOAD notification
 
 COMPANY/INSTITUTION: VMOBILE
 CLIENT NAME: <Your Name>
 ACCT#/CARD#/REF#: <Your 10-digit LX ID Number>
 
 B. THRU BANKS:
 1. Union Bank of the Philippines (UPB)
 Current Account No.: 00-059-002607-0
 Branch: Unionbank Plaza
 Nationwide coverage, same day crediting (7pm), waived inter-branch deposit 
charge;
 Requires LX RELOAD notification
 
 2. Banco De Oro (BDO)
 Savings Account No.: 464-006-2675
 Branch : ADB Avenue Ortigas
 Nationwide coverage; Next day crediting; waived inter-branch deposit charge;
 Requires LX RELOAD notification
 
 3. Bank of the Philippine Islands (BPI)
 Current Account No.: 4021-0110-91
 Branch: Robinson Tower Ortigas
 Nationwide coverage; Next day crediting; waived inter-branch deposit charge;
 Requires LX RELOAD notification
 
 4. Metrobank (MBTC)
 Current Account No.: 007-261-50338-3
 Branch: H.V. Dela Costa
 METRO MANILA ONLY; Next day crediting; with inter-branch deposit charge for 
deposits outside Metro Manila;
 Requires LX RELOAD notification
 
 IMPORTANT:
 - Minimum deposit/payment amount is P500.00
 - After payment/deposit has been made, make sure that you send the 
following SMS command to your assigned SMS Gateway:
 LX TRLOAD <ID>/<PIK>/<AmountDeposited>/<Bank>/<Branch>/<AccountNumber>/<Date>/<Time>
 
 D. THRU ELECTRONIC TRANSFER
 1. Smart Money No. 5299-6700-3841-6116
 a. Go directly to "SMART MENU" the select "SMART MONEY".
 b. Select "TRANSFER" then "OTHERS"
 c. Enter VMobile Smart Money Card No. 5299-6700-3841-8116
 d. "TRANSFER FRM" will appear, and then press OK
 e. Select the account you enrolled, and then enter the amount
 you wish to transfer.
 f. Enter your w-pin. A confirmation message will appear.
 
 Send your Smart Money Transfer transactions to Loadxtreme simply by 
texting:
 LX TRLOAD <ID Number>/<PIK>/<Amount Transferred>/<Your Smart Money Card 
Number>/<Date>/<Time>
 
 2. GCASH No. 905-3679476
 a. Just type the AMOUNT 4-digit PIN
 b. Send to 2882+10digit GCASH LX No. 905-3679476
 
 Send your GCASH transaction to Loadxtreme simply by texting:
 LX TRLOAD <ID Number>/<PIK>/<Amount Transfered>/<YourGCASHNumber>/<Date>/<Time>
 
 D. THRU DEALERS
 Available to Dealers only; Dealer Transfer Facility is also
 available via internet. Visit www.loadxtreme.com.ph
 
 LX TRANSFER <Dealer ID>/<PIK>/LXLOAD<Amount>/<RetailerID>/<Retailer 
Cell Phone #>
 I have already deposited/transferred payments to VMobile’s bank 
accounts, but I have not receive my load yet. What should I do? 
Check if you have already notified VMobile head office of your payment. 
Notification is being done by sending the necessary LX RELOAD command to the 
system. Once the notification is sent, your account shall be replenished as soon 
as your deposit has been verified. Take note that posting period of your deposit 
varies depending on bank policies. Please refer to SMS commands section of the 
online FAQs for the proper command format.
 What do I do if a LoadXtreme accredited establishment doesn’t 
recognize or accept my subscription ID card? Call our attention immediately. Contact LoadXtreme Customer Service Hotline.
 
 Note: Do not include '<' or '>' when sending your SMS 
commands TO REGISTER:
 Step 1
 LX REG <ID Number> <SAC> <Birthdate> <Full Name>
 Ex. LX REG 5412345678 1812345678 08-05-1973 JUAN DELA CRUZ Step 2LX CHGADDR <ID Number> <PIK> <Complete Address>
 Ex. LX CHGADDR 5412345678 123456 1906 Galleria Corporate Ctr. 
EDSA cor Ortigas Ave., Quezon City
 TO MANAGE ACCOUNT: Change PIKLX CHGPIK <ID Number> <Current PIK> <New PIK>
 Ex. LX CHGPIK 5412345678 123456 654321 Check Load Wallet BalanceLX BAL <ID Number> <PIK>
 Ex. LX BAL 5412345678 123456 Change Registered Cellphone NumberLX NEWCEL <ID Number> <PIK><New Cellphone#>
 Ex. LX NEWCEL 5412345678 123456 09196543210 TO SIGN-UP RETAILERS (Dealer ONLY Command)LX IREG DealerID/PIK/Cellphone#/Telco Code/Full name/Birthdate/Address
 Ex. LX IREG 5412345678/123456/09199876541/Smart/Jose R. 
Potenciano/08-07-1973/Cuatro de Julio, Galas, Quezon City TO SELL LOADS:
 
Over-the-Air Electronic Loads (OTA)LX LOAD <ID Number> <PIK> <Product Code> <Customer Cell phone #>
 EX. LX LOAD 54012345678 112233 S30X 09201234567 Variable Denomination OTA (Pa-piso-pisong dagdag)Available for Globe and TM Subscribers only.
Denomination ranges only from 25 to 150 pesos
 WSR rate is 9.89% of Product Denomination
 LX OTA <ID Number>/<PIK>/<TELCO>/ <Amount>/<Customer Cell phone #>
 Ex. LX OTA 54012345678/112233/GLOBE/26/ 09172042410 Electronic PINs (Card-based prepaid load products)LX LOAD <ID Number> <PIK> <Product Code> <Customer Cell phone #>
 Ex. LX LOAD 54012345678 112233 LEVELUP100 09229224545for Electronic PIN (e-PIN)
 RESENDING LOADS:Available only for e-PIN products
 LX RESEND <ID Number> <PIK> <Product Code> <e-PIN Serial Number>
 Ex. LX RESEND 54012345678 112233 LEVELUP100 70020001 RELOAD (loadwallet replenishment notification):LX RELOAD <ID>/<PIK>/<Amount Deposited>/<Bank>/<Branch>/<Account 
Number>/<Date>/<Time>
 EX. LX RELOAD 54012345678/112233/ 2500.00/MBTC/Edsa 
Shaw/007-261-50338-3/05-07-2008/11:30:12 TRANSFER COMMAND:Dealer ONLY command
 LX TRANSFER <Dealer ID> <PIK> LXLOAD <Amount> <Retailer ID #> <Retailer Cell 
Phone Number>
 Ex,. LX TRANSFER 5412345678 112233 LXLOAD 2500.00 
6212345678 09172042410 
 Ano ba ang Sariling Negosyo sa 
Celphone na "LoadXtreme"?Ang Negosyo sa Celphone na "LoadXtreme" ay isang paraan ng pagbebenta ng iba't-ibang 
prepaid products na gamit ang celphone o computer.
 Bakit dapat piliin ang LoadXtreme System?1. Hindi na kailangan ang 
malaking "capital". Sa maliit na halaga (o libre pa) ikaw ay maaring maging 
isang retailer;
 2. Walang "physical inventory" ng mga prepaid 
cards;
 3. Walang tauhang dapat 
suwelduhan kaya't napakagaan sa bulsa bilang panimulang negosyo o sideline;
 4. Hindi mo na kailangan kumuha o umupa ng puwesto 
dahil kahit nasa bahay ka lang o nasa labas ka man, maaring magpatuloy ang 
negosyo;
 5. Pwede itong gawin part-time o full time;
 6. Isang celphone lang ang kailangan mo para 
makapagbenta ng iba't-ibang klase ng prepaid products
 Isipin mo, kung dati ay kailangan mo ng 
tig-iisang celphone at SIM card para makapag-negosyo ng Load sa SMART, GLOBE at 
SUN (=3 celphone),
 Ngayon ay isang celphone lang ang  gamit 
mo. Malaking tipid dahil di na kailangan bumili ng kanya-kanyang celphone at SIM 
card.
 At kung dati ay kanya-kanyang Load Wallet para 
sa kanya-kanyang network ang kailangan i-maintain, ngayon ay isang Load Wallet 
na lamang para sa lahat ng network
 kasama na ang iba't-ibang Prepaid Products. Di 
hamak na malaking tipid para sa kailangan na "capital" sa sariling negosyo.
 
 Paano magsisimula ng Sariling Negosyo 
sa LoadXtreme System?
 Maari kang magsimula ng sariling negosyo sa celphone na "LoadXtreme" bilang isang Dealer 
o Retailer na gamit ang iyong 
      celphone.
 
 To claim the Retailer's ID# and PIK, deposit the amount Php 300.00 
      to cover payment of subscription as Retailer:
 
 Account Name :Globalpinoy Chamber of Small and Medium 
      Enterprises, Inc.
 Account No.:    107-136131-1
 Name of Bank:  CHINA BANK (D. Tuazon Branch) Note: Maaring mag-deposit 
sa ibang branch ng CHINABAK na malapit sa iyong area.
 Note: If there is no China Bank in your area, please contact (632) 9260860 
      for another account you may use (Philippine National Bank 
or Bank of the Philippine Islands)  to deposit payment of Subscription 
      Accreditation.
 
 Send photo copy of deposit slip to 
      via Fax 4541426 or via email to  globalpinoys@serbisyopilipino.org together with 
      the Retailer Accreditation and 
      your Mobile Phone (C/P #) Number.
 I-text sa 
09204259973 upang ipaalam na napadala na via email ang copy of deposit slip.
 
 Ang Retailer ID at 
PIK 
      ay ipapadala sa iyong celphone # upang makapag-simula ng sariling 
      negosyo..
 
 Contact Tel. No. (532) 9260860 or 
      email Globalpinoys@SerbisyoPilipino.org
 
 Gusto ko na magsisimula ng Sariling Negosyo 
sa LoadXtreme System bilang Dealer.
 Tumawag sa Globalpinoy Tel. No. (632) 9260860 ; C/P # 09204259973 o magpadala ng email sa 
magnegosyo@globalpinoy.com
 
              Paano kung mawala ang iyong celphone?
 Kahit mawala pa ang iyong celphone ay 
maari mo pa rin ipagpatuloy ang negosyo dahil kahit gumagamit ka ng ibang 
celphone,- pwedeng pwede
 - basta't i-"memorize" lang ang iyong ID Number at
P.I.K. 
(Personal Identification Key).
 Kung maubos ang laman ng "load wallet", paano 
maglalagay ng dagdag na pondo?
 Here are the list of Banks accepting replenishment 
of LX load wallet:
 Union Bank of 
the Philippines (UBP) 
Bills Payment FacilityNationwide coverage; SAME DAY crediting; Does not require LX 
RELOAD notification
 Union Bank of the Philippines (UBP)Current Account No.: 00-059-002607-0
 Nationwide coverage; Waived inter-branch deposit charge; Next bank day 
crediting; Requires LX RELOAD notification
 Banco De Oro (BDO)Savings Account No.: 464-006-2675
 Nationwide coverage; Waived inter-branch deposit charge; Next bank day 
crediting; Requires LX RELOAD notification;
 Bank of the Philippine Islands (BPI)Current Account No.: 4021-0110-91
 Nationwide coverage; Waived inter-branch deposit charge; Next bank day 
crediting; Requires LX RELOAD notification;
 Metrobank (MBTC)Current Account No.: 007-261-50338-3
 Metro Manila only; With inter-branch deposit charge for deposits made 
outside Metro Manila; Next bank day crediting; Requires LX RELOAD 
notification
 IMPORTANT: 
  Minimum deposit/payment amount is P500.00
  After payment/deposit has been made, make sure that you 
  send the following SMS command to your assigned SMS Gateway (except for 
  payments made using UBP Bills Payment) 
              Ipadala ang iyong "payment confirmation" 
sa LoadXtreme, i-text lang LX RELOAD <Your ID>/<PIK>/<amount>/<Bank>/<branch>/ <Account No. >/ 
  <date>/<time>
 
                    
* = IMPORTANT -  
              Ilagay ang bank kung saan nag-deposit ng 
pera para sa load wallet Mahaba kung minsan ang pila sa banko upang mag-deposit 
para sa Load Wallet. May ibang paraan ba para mag-'replenish'?Maaari kang 
magbayad sa isang Dealer para lagyan ka ng dagdag sa Load Wallet. Mayroon na din mga 
PINOY BLEND
LX LOAD STATIONs na kung saan maaari 
magpa-transfer ng LX Load sa 
PINOY BLEND
LX LOAD STATION para sa inyong Load Wallet. Magbayad lamang ng 
kaukulang halaga na gusto mo i-transfer sa iyong Load Wallet at kaukulang halaga 
(2%) para Transfer Fee. Matatanggap mo agad ang LX Load sa iyong celphone. 
Hindi na kailangan pumila sa bangko at maghintay ng oras bago ipadala sa iyo ang 
binayaran mong halaga sa banko.
 
 Matatagpuan ang mga PINOY
BLEND LX LOAD STATION sa 
mga sumusunod na pook:
 QUEZON CITY
PINOY
BLEND LX LOAD STATION
 6 Bayanihan Drive, Project 8
 Quezon City
 Landline (632) 9260860 C/P 09206431088
 Contact Person: VEEGEE 
DATUIN-ESGUERRA
 
 
 IMUS, CAVITE 
PINOY BLEND
LX LOAD STATION
 Blk 10 Lot 42 Lakerfield Subdivision
 Alapan I, Imus, Cavite
 Landline (046) 5159365 ; C/P 09103361405
 Contact Person: 
              
EUJANE FAJUTAGANA
 
 
 CAVITE 
CITY PINOY
BLEND LX LOAD STATION
 936 R. Basa Street, Cavite City (Near San Roque Church)
 C/P 
09175039959
 Contact Person: 
              
FE ROSARIO DELA CRUZ
 
 
 KAWIT 
CAVITE 
PINOY BLEND
LX LOAD STATION
 #54 Barangay Kaingen, Freedom Park, Kawit, Cavite
 C/P  
09205338781
 Contact Person: 
              
EDWARD SOLIS
 
 
 ROSARIO, CAVITE 
PINOY BLEND
LX LOAD STATION
 Sapa I, Rosario, Cavite
 Landline (046) 4384297
 Contact Person: 
              
ROSE GREPO
 
 
              
               Anu-anong mga Produkto 
ang kasama sa LoadXtreme 
System? Tingnan sa 
 
www.oocities.org/negosyosacelphone/products.htm
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