What can you do when things get spun
beyond your control?
In my experience with Honda Canada,
I've been shown that the manufacture tries to give you one option and
one option only. That option is theirs. It's what is convenient for
them.
Know this. There are many
opportunities and different plans of action you can take to get
results. Although, sometimes it may seem to be absolutely one sided
and nothing would feel better than to take it out physically; I can
assure you that is the wrong plan of action and in the long run will
cost you and you could even end up in jail.
Always, try to work it out with the
dealer first. Talk to the owner or get as far up the chain of command
as possible. If there is no resolve you can write a letter disclosing
your complaints and follow it up with several calls to the
manufacture or head office. Once again try speaking to the owner or
somebody high up in the chain of command. You can ask the company for
a listing of the people in charge. They are supposed to disclose this
information. Another option you may want to try is the newspaper.
Most newspapers have a column where you can write to the editor and
speak your mind. Other's have certain individuals that go after these
companies that take advantage of the consumer.
If there's no resolve yet, you may
want to get some legal advise and take action. The dealer or
manufacture may be a little more persuaded to do something about it
if they feel they may have to go to court, or if there will be any
bad publicity surrounding their name.
Feel free to speak your mind to
everybody and anybody that will listen. Word of mouth can "make you
or break you." Make a web page and broadcast it to the world. But
before you do this make sure you have papers and documents to back up
your claims. - if you're having a hard time getting the dealers or
manufactures to listen, do all of the above like I am.
- e-mail
Darotune Honda
- You can't e-mail Honda
Canada or Honda.com because they don't have an e-mail listed on
any of their webpages.
- I'VE CHECKED THEM ALL
- "This also extends to our
Honda dealers who, by selling and servicing excellent
products,..."
- I see why they don't have an
e-mail address now.
- Back
to main page