diagrama de relaciones

Definición:

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Interrelationship Digraph

Why use the ID?? The interrelationship digraph shows the relationships between items by drawing an arrow from one idea that causes another idea to an idea that is the result. Sometimes the arrow is drawn from one action that occurs before another action. The items that have mostly arrows going in are long range targets and the items that most arrows going out are initial action items

According to Mizuno(1988), the relations diagram method

     is a technique developed to clarify intertwined causal relationships in
     a complex situation in order to find an appropriate solution.

It is typically represented graphically as squared ellipses (concepts) connected by directed lines
(arrowheads show direction). The directed lines represent causal relations between the concepts.

He further notes that

     relations diagrams can be used to

          Determine and develop quality assurance policies
          Establish promotional plans for TQC introduction
          Design steps to counter market complaints
          Improve quality in the manufacturing process (especially in planning to
          eliminate latent defects)
          Promote quality control in purchased or ordered items
          Provide measures against troubles related to payment and process control
          Effectively promote small group activities
          Reform administrative and business departments



References

     Mizuno, S., ed. (1988). Management for Quality Improvement: The 7 New QC Tools,
     Productivity Press, Inc., Cambridge MA.

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20.dic.1998

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Glosario de Carlos von der Becke.