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To: HRDC
From: cx172@ncf.ca
Date: Monday, May 6, 2002 9:20 AM
Subject: Skilled labour shortage looming again in IT sector
Hi,
This is what the Ottawa Business Journal says this morning, quoting a study funded by HRDC.
Can you please refer me to the right person at HRDC who can provide me with access to this study apparently funded with my taxpayer money.
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From: @hrdc-drhc.gc.ca
Date: Tuesday, May 7, 2002 8:06 AM
Subject: re: Skilled labour shortage looming again in IT sector
Please see the web site address from ITAC
http://www.itac.ca/CLIENT/ITAC/ITAC_UW_MainEngine.nsf/6ED892A8E1C529F3852565E30
0266D63/C1D2F309CF413F8685256BAF0071A110?OpenDocument
There are a number of links at the end of the document which might be of
interest for you.
Have an excellent day
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To:HRDC
From: cx172@ncf.ca
Date: Tuesday, May 7, 2002 9:04 AM
Subject: Re: Skilled labour shortage looming again in IT sector
Thank you for sending a reference to the news release by ITAC.
Can you please refer me to the person at HRDC who can provide me with
direct access to the study itself which was sponsored by HRDC.
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From: @hrdc-drhc.gc.ca
Date: Tuesday, May 7, 2002 9:53 AM
Subject: Re: Skilled labour shortage looming again in IT sector
... after speaking with our media relations department, it was
recommended that the most appropriate avenue for the information you seek, is
to speak directly with the developers of this study, namely ITAC.
I was given the following two sources of information to pass on to you.
1. http://www.itac.ca/
2. C1921.HTML
In addition to this, I thought that you might be interested in the following
HRDC Sector Study web-site.
http://www.hrdc-drhc.gc.ca/sector/english/studies/studies.shtml
I hope that this information meets your needs.
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To: hrdc-drhc.gc.ca
From: cx172@ncf.ca
Date: Tuesday, May 7, 2002 12:51 PM
Subject: Re: Skilled labour shortage looming again in IT sector
I was given the following two sources of information to pass on to you.
1. http://www.itac.ca/
This link does not give me the information I asked for.
2. C1921.HTML
This link does not exist on the ITAC web site. Which site is it on?
In addition to this, I thought that you might be interested in the following
HRDC Sector Study web-site.
http://www.hrdc-drhc.gc.ca/sector/english/studies/studies.shtml
I hope that this information meets your needs.
Sorry, but I am still no further ahead.
I would like to see the actual study funded by HRDC, not news releases by industry lobby groups, or explanations of how such studies are supposed to function. Is this study not open for scrutiny by ordinary taxpayers?
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From: @hrdc-drhc.gc.ca
Date: Tuesday, May 7, 2002 1:14 PM
Subject: Re: Skilled labour shortage looming again in IT sector
Here is a copy of the article that you were not able to read.
(unrecognized file attachment)
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To: hrdc
Date: Saturday, May 18, 2002 12:54 PM
Subject: Re: Skilled labour shortage looming again in IT sector
The attachment you sent me is nothing more than a press release by an industry lobby group. See your file attachment below.
This is not what I requested.
I asked for access to the study funded with taxpayer money that determined that a skilled labour shortage is looming again in the IT sector.
Thank you in advance,
(Start file attachment)
Canada NewsWire
Give us your message. We'll give you the world.
------------------------------------------------------------------------
--------
Attention Business Editors:
IT Skilled Labour Shortage Returning in 2002
(media can join the special press briefing happening May 6, 9-10:30
a.m.
EST by dialing 1-800-273-9672 or 416-695-5806)
TORONTO, May 6 /CNW/ - Ontario had a surplus of IT workers in 2001.
But a
new study prepared for the Information Technology Association of Canada
(ITAC)
by IDC Canada and Aon Consulting forecasts that as the economy improves,
the
demand for skilled IT workers will once again outpace supply. The study
predicts that 38,000 IT jobs will be added in 2002, potentially creating
a gap
of approximately 9,900 unfilled positions. The study also shows that in
order
to have truly committed employees, IT organizations in Ontario must do
more to
meet their needs.
The study examined the hiring intentions of Ontario-based employers
of IT
workers across the whole economy, including finance, manufacturing and
the
resource sector as well as information technology. A majority of Ontario
employers identified measurable negative impacts of a shortage of
appropriate
skills on their business, with the most notable issues being project
delays,
customer dissatisfaction, and lost sales opportunities.
The study was funded by Human Resources Development Canada (HRDC),
through the Local Labour Market Partnerships Program. "In today's
knowledge
based economy, investing in our people's knowledge means we are
investing in
our future," said the Honourable Jane Stewart, Minister of Human
Resources
Development Canada. "A focus on skills and learning involves many
strategic
players - business, labour, academics and the government. All of these
partners have a stake in successfully bridging the demographic and
skills
gap."
HRDC's LLMP program is designed to help eligible groups improve
their
capacity to deal with human resources issues. LLMP projects promote
better
functioning of the labour market - helping workers find employment and
ensuring that employers have access to a skilled workforce.
"The shortage of IT workers has been a chronic and critical problem
for
the information technology industry," said Gaylen Duncan, president and
CEO of
ITAC. "One of the biggest challenges we have faced is the dearth of
labour
market data. With the support of HRDC, we finally have a clear picture
of the
characteristics of our labour market and of the men and women who
compose it.
We've learned that with the downturn in the economy and in our industry,
the
shortage problem abated briefly. But it looks like we've had a very
short
respite. The skills shortage will be back with us very soon."
One of the key benefits of the study is that it forecasts the high
demand
skills. The top five skills in demand by the IT industry in 2002 are
proficiency in:
- SQL Server
- Microsoft Exchange
- XML
- Oracle Database
- Java Server Pages
For the general Ontario business community, the top five
proficiencies
for 2002 are:
- SQL Server/SQL Windows
- Security skills
- Windows NT Server
- Microsoft Exchange
- WAN
The IT jobs with the greatest forecasted employment shortages
overall in
2002 in Ontario are:
- IT Project Manager
- IS Business Analyst/Consultant
- Database Administrator
- Data Administration Analyst
- Software Engineer
"This data is tremendously valuable for employers who need to
understand
the competitive pressure points in the job market," Duncan said. "But
it's
also useful for students planning careers in IT or for IT workers
looking to
improve their marketability."
IDC Canada surveyed over 1,900 recent graduates, of which over 950
were
IT qualified workers, from Ontario post-secondary institutions and
vocational
training colleges to help understand the supply side of this labour
market
analysis. Their study revealed some interesting, even unexpected
results. For
one thing, Ontario graduates give their educational institutions a solid
endorsement for providing relevant education preparatory to an IT
career.
The study also shows that, in spite of tough times in IT, skilled
graduates are finding employment. "Overall, we found that 69 percent of
graduates looking for work in IT found a job within 90 days of
graduation,"
said Denis Vance, Group Vice-President, Consulting for IDC Canada. "We
know
that 2001 was a particularly challenging year to graduate, yet when we
sliced
our data to look specifically at the success rate of the class of 2001,
we
found they were only slightly off the mark. 66 per cent reported they
had
found jobs within 90 days."
The study also revealed that a relatively high rate of churn - over
10
per cent voluntary attrition amongst employees at IT providers -
exacerbates
the skill shortage problem within the IT industry. One of the factors
contributing to this churn rate is a significant gap between the
expectation
for ongoing employer sponsored training and what is currently provided.
"The IT industry likes to think of itself as an exemplary promoter
of
life long learning and continuous improvement," Duncan said. "And while
that
may be true we're not meeting the expectations of many of our employees.
The
industry needs to address this."
The study also examined the workforce commitment of Ontario's IT
workers
using Aon Consulting's Workforce Commitment Index(R). The Aon study
showed a
somewhat lower level of commitment in the Ontario technology industry
compared
to the rest of Canada. And 55 per cent of Aon's sample indicated they
would
leave their jobs if another employer offered them a 20 per cent increase
of
salary or less. There are several key drivers on which employers must
focus to
keep IT workers committed: the employer's ability to satisfy its
customers,
the company's commitment to innovation, the company's capacity to
provide and
manage employee growth opportunities and the company's capacity to
communicate
change.
"IT workers have been through a lot lately," said Marilynne Madigan,
Senior vice-president, Aon Consulting. "And technology organizations
need to
do the things necessary to meet their employees' needs, as it is their
employees that will pull them through difficult times. Employers need to
reexamine their training strategies to ensure that they are providing
the
necessary growth opportunities for their knowledge workers. And they
need to
make a renewed effort to honestly and effectively communicate the
reasons
behind organizational changes as well as the future direction of the
company."
Madigan continued, "IT employees are confident about the future,
however.
Only 42 per cent said that their organization is doing better than one
year
ago, but 70 per cent think that their employer will be more successful
one
year from now."
"We've learned a lot about IT workers through this study," Duncan
said.
"IT workers are clearly change-adept and fiercely determined to refresh
their
knowledge and keep their skills marketable. These characteristics define
the
modern knowledge worker. This study and its recommendations are
immensely
valuable to the IT industry. But I think the wider knowledge economy can
benefit from what it has to offer as well."
IDC is the foremost global market intelligence and advisory firm
helping
clients gain insight into technology and ebusiness trends to develop
sound
business strategies. IDC Canada conducts in-country research studies
analyzing
the Canadian marketplace, building on the IDC global IT market and
technology
trend data. Using a combination of rigorous primary research, in-depth
analysis and client interaction, IDC forecasts worldwide markets and
trends to
deliver dependable service and client advice. More than 700 analysts in
43
countries, including over 35 analysts in Canada, provide global research
with
local content. IDC's customers comprise the world's leading IT
suppliers, IT
organizations, ebusiness companies, and the financial community.
Additional
information can be found at www.idc.com.
IDC is a division of IDG, the world's leading IT media, research and
exposition company. All product and company names may be trademarks or
registered trademarks of their respective holders.
Aon Corporation is a holding company that is comprised of a family
of
insurance brokerage, consulting and insurance underwriting subsidiaries.
As
part of Aon Consulting Worldwide, Aon Consulting/Groupe-conseil Aon is
among
the top human resources consulting firms in Canada, with over 600
employees
located in 13 offices across the country. Aon Consulting delivers
integrated
solutions to help clients with Health and Benefits, Retirement, Human
Resources/Change Management, Compensation, Communication, and Workers'
Compensation.
ITAC is the voice of the Canadian information technology industry.
Together with its partner organizations across the country, the
association
represents 1300 companies in the computing and telecommunications
hardware,
software, services, and electronic content sectors. This network of
companies
accounts for more than 70% of the 542,000 jobs, $132.6 billion in
revenue,
$5.3 billion in R&D expenditure and $44 billion in exports that IT
contributes
annually to the Canadian economy.
For the archived webcast of the media briefing, visit
http://www.startcast.com/shows/3/7-308>
-30-
For further information: Media contact: Angela Kooij, ITAC
Communications, (905) 602-8510 ext 228, akooij@itac.ca; Lynda Leonard,
Vice-president communications and research, ITAC, (613) 238-4822 ext
223,
lleonard@itac.ca
INFORMATION TECHNOLOGY ASSOCIATION OF CANADA has 27 releases in this
database.
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To: hrdc
Date: Wednesday, May 29, 2002 1:34 PM
Subject: Re: Skilled labour shortage looming again in IT sector (second request)
[ exact same email as May 18 ]
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From: hrdc
Date: Friday, June 14, 2002 6:11 AM
Subject: Re: Missing pages on the HRDC web site
Sorry for the delay in responding to you. You can contact our Director.
Please see below.
Cheri Crosby- HRCC Director -Ottawa Region
cheri.crosby@hrdc-drhc.gc.ca
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From: cheri.crosby@hrdc-drhc.gc.ca
Reply-To: cheri.crosby@hrdc-drhc.gc.ca
To:
Date: Wednesday, July 3, 2002 2:37 PM
Subject: Re: Open letter to HRCC Director Ottawa Region
Try this web site address:
http://www.labourmarketinformation.ca/scripts/province.asp?lang=e&plat=1
Cheri Crosby
Director/Directrice
Ottawa HRCC/CRHC d'Ottawa
Tel: (613) 991-1424
Fax: (613) 996-6052
---------- Original Text ----------
Dear Cheri Crosby,
How long will this "temporary lack of service" last?
Your response to the open letter below (posted on the web at
http://groups.yahoo.com/group/OttawaHiTech/message/55 )
promised that by the end of June the local labour market information for
Ottawa will be available on the HRDC regional internet site.
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