Frequently Asked Questions
I am interested in a puppy - what is the next step?
You will need to contact us via email and let us know of your interest. Once we receive your email you will be sent information about us as well as our Adoption Questionnaire. Please bear in mind that we WILL NOT place any of our puppies with a family who does not complete our Adoption Questionnaire. So if your family is serious about adopting one of our puppies you will need to complete our Adoption Questionnaire.
How do I reserve a puppy I would like to adopt?
A deposit is the ONLY means of reserving a puppy that you would like to adopt. Should you elect to submit a deposit you will need to furnish us with the following information so we can complete a Deposit Agreement, which you will have to read, sign and submit back to us with your deposit. We WILL NOT accept any deposits without a signed Deposit Agreement.
Required Information: Full Name, Address / City / State / Zip, Phone Number(s), Email Mail Addy and Sex of puppy you are interested in adopting.
If I can't drive to pick up my puppy can I have my puppy shipped to me?
By all means, you can have your family's puppy shipped to you. Many families are apprehensive about using an airlines to transport their pet to them but rest assured, we are experienced World Wide shippers and are familiar with the Federal Rules / Regulations and procedures to transport via commercial airlines. Many do not know that the airlines which transport live animals routinely undergo "surprise" inspections to ensure that they are maintaining the highest level of care and safety for the animals they transport.
We make every attempt to locate direct flights for our puppies to get to their new families. If direct flights are not available then we book the flights through "Counter-To-Counter" or PDQ Services to minimize "lay over" times your puppy might experience.
Once we schedule your puppy's flight we send to you your puppy's itinerary as well as the conformation number of the flight. The day your puppy is transported to you, we will contact you once we have completed the paperwork for your puppy's flight at the airport to let you know that everything is a "GO"!
Federal Regulations mandates that any live animals transported via commercial MUST BE a minimum of EIGHT WEEKS OF AGE! It is ILLEGAL to transport any animals UNDER eight weeks of age!
Rest assured, you will be informed of every step of the way in your puppy's transporting!
What is required when I have my puppy shipped to me?
If shipping is required you will need to furnish us with the name of the airport you would like to have your family's puppy transported to and we will immediately begin searching for the most economical airlines which have service from our airport to your selected airport.
When your puppy arrives you will want to be there to received your new baby! Where you meet your puppy (inside the airport or at the airport's cargo bays) will be determined by the service and / or airlines we utilize to transport your puppy to you. We will let you know where you will be required to meet your puppy once he / she arrives to your selected airport.
When meeting your puppy BE PREPARED to show your ID and sign paperwork for the airlines stating that you did receive your puppy. If you reside a distance from the airport, we strongly suggest that you take a small bottle of water with you to the airport so you can give your puppy some water once you get into your vehicle. We know that will be VERY HARD for you to keep from immediately wanting to remove your puppy from the crate at the airport, FOR YOUR PUPPY'S SAFETY, we suggest that you DO NOT REMOVE you puppy from the crate until you & and your puppy are SECURE IN YOUR VEHICLE or safely home!
Is there an additional charge for shipping?
In addition to the adoption fee for your puppy, there is an additional fee for the shipping of your puppy and the additional charge *includes* ALL of the following: The booking of your puppy's flight, Your puppy's vet inspection (required by Federal Regulations prior to the transporting of ANY live animals via commercial airlines), Transporting to-from Vet, Transporting to the airport, and an airline approved crate for transporting; which you keep.
What method of payment is acceptable?
We accept the following forms of payment: Money Order, Certified Bank Check and can accept Debit Card Credit & Card Payments via PayPal. Should you elect to submit your funds via PayPal you will be obligated to pay an additional 4% to the amount you are sending as this is the charge that is assessed to us for using their service to receive funds through them.