CURRICULUM VITAE

Rasi Bala
Technical Support Manager
P.O. Box : 28810, Dubai, UAE.
Telephone:
(9714) 269 6019 (Office)
(9716) 559 2747 (Residence)
(97150) 653 3526 (Mobile)
E-mail: rasibala@hotmail.com, rasibala@emirates.net.ae
Home Page URL: http://www.oocities.org/rasibala

Career skills

Project planning/management.
Systems /analysis/design/implementation
Customer service/relation
Reseller/Customer training
Network installation/administration
Telecommunication/data communication systems
Wireless data communication systems
Hand held terminal programming
Strong understanding of barcode technology and its application
Strong understanding of 802.11 and other RF communication protocols
Industrial knowledge

Major projects

Site-survey, design and installation of 802.11b wireless system for Sabic in Saudi Arabia for all their warehouses throughout the country.
Teklogix wireless network for major sea ports in the region like Dubai, Abu Dhabi, Sharjah, Khorfakkan, Fujirah, Salalah, Dammam, Jeddah North, Jeddah South, Egypt and Djibouti.
Teklogix wireless network for warehousing and logistics companies like SONY Gulf, Abdul Latheef Jamil, Public Warehousing Company, Barwil Logistics, RHS Logistics, MMI Logistics, Faisaliah, Samsung, Intercol etc. using spread spectrum or narrow band systems.
Teklogix wireless network for automobile companies like OTE and Bahwan.
 Van sales application for Americana using Datalogic batch terminals.
Symbol RF network at Gulf Aluminium rolling mill company.
Meter reading system using Symbol portable terminals for Bahrain Petroleum refinery.
Data collection system for DHL using Symbol portable data terminals with application written in ‘C’ which is now being used by the company in 23 countries.
Several inventory control and asset tracking applications using Symbol terminals.

Professional experience

Technical Support Manager
( March. 1997 -- Date)
Pinnacle Technologies Corporation, Dubai, UAE
. (Distributors and regional support center for PsionTeklogix wireless data communication systems, Datalogic, Zebra printers and PSC hand held terminals and barcode scanners for the Middle East)
Project manager for all the projects done by the company so far.
Heading a team of software and support Engineers.
Pre-sale and post-sale support.
Development of Wireless System software interface utilities for real-time implementation.
Development of customer specific RF demo applications and sample programs for various industries in Visual Basic.
Installation and demonstration of RF networks online with different hosts (IBM mainframes and midrange, UNIX, HP9000, DEC VAX and Windows NT).
Training and technical support to VARS and distributors in 14 countries.
Software training for customers on developing RF applications
.
Systems Engineer
( July 1994 to March 1997)
Data Capture Systems, Bahrain.
(Distributors of Symbol terminals & scanners, Zebra label printers, AccuTime Systems time and attendance terminals, Riva, Siemens Nixdorf & CRT Point Of Sales and AccuSort Systems)
Pre-sale and post-sale support, Installation of radio networks at 902MHz and 2.4GHz using Symbol LRT3800.
Developing customized applications in ‘C' and Visual Basic for asset tracking, inventory control, courier service, route accounting etc. using symbol hand held terminals and Zebra printers.
Installation of Ethernet networks for Point Of Sales, RS485 network for time and attendance terminals.
Customer Support Engineer
( June 1993 to July 1994)
Computer World WLL,
Bahrain. (Distributors of Acer, AST, Compaq and Macintosh PCs, Panasonic and Philips telephone and fax machines, Psion palmtops and Synoptic routers and hubs.)
Installation of NOVELL servers and configuration of nodes and remote printers.
Multimedia configuration Installation of fax machines.
Troubleshooting and maintenance of PCs and peripherals
Supervision of network cabling.
Hardware Engineer
( June 1992 to July 1993)
Micro Advance Ltd., Bangalore, India
. (Manufacturing, assembling and sales of Micro PCs)
Assembly, installation and maintenance of PCs and peripherals.
Installation of software packages.

 Professional Training

NOVELL netware administration in Bahrain.
Symbol Radio Frequency network connectivity in Belgium.
Symbol Hand held terminals and scanners in Dubai.
Teklogix Wireless data communication and Products training in Canada.
Teklogix hands on training in Germany.
Teklogix field training in UK.
Teklogix new generation training in Singapore
Datalogic training in Italy
DATAMAX RFGen training in Singapore
Diploma in Computer Hardware from CGIHT, Bangalore.
Advanced 'C' training at Aptec, Bahrain.

Education
Bachelor of Technology in Electronics & Communication Engineering. Calicut University. 1988 - 1992
Post Graduate Diploma in Computer Hardware Engineering CGIHT, Bangalore, India. 1992

International experience
Born and studied in India. Currently working in UAE.
Holder of UAE, Bahrain and Indian driving license.
Traveled in Belgium, Netherlands, Canada, UK, Germany, Italy, Singapore, Thailand, Djibouti, Egypt and all Gulf countries

Exposure
Languages: C, Visual Basic, JAVA, FORTRAN, BASIC, Assembly
Operating Systems: WindowsNT/2000, DOS, NOVELL NETWARE and necessary configuration knowledge of AS/400, IBM mainframes, Unix and VAX for RF connectivity

Personnel data
Indian citizen, excellent health, available for travel.
Height: 1.69 meters
Weight: 72 Kg
Date of birth: December 21, 1970
Civil status: Married

All round proficiency
Languages: English, Hindi, Malayalam, Tamil.
Extra curricular activities: Badminton, Painting, Music.

Preliminary education
Pre-Degree, St. Thomas College, Trichur, India. 1988.
High School, N.S.S High School, Trichur. 1986
Upper Primary School, Holy Family convent School, Trichur. 1980
Lower Primary School, Navy School, Cochin, India. 1977