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Since not everyone who visits this site know me, I work for a major supermarket, working on the checkouts. I am often refered to as a checkout chick, laser lad or barcode boy. Anyway, many people wonder how you can deal with working in this section of customer service, and I often do myself. Listed here are a number of resons why I hate my job, but have come to accept as part of everyday working life. Some of you may also be checkout chicks, so you can relate to this. If you have anything else to bitch about that isn't on here, email me.
- I HATE : Customers who think that our new touch screen registers will corrupt their shopping. Ever since we got the new system, they think that they will be over charged, or charged for things that they didn't buy. Some customers are even convinced that the system added things they didn't buy. Its not like our old registers weren't run by computer now, where they.......
- I HATE : Customers who give me $50 and $100 notes when buying small things that cost a couple of dollars. It is worse when you have no change at all, then when the customers relise that they will be slowed down, they suddenly have the right change.
- I HATE : Customers who think you can do anything with your register, like when something will not scan. Sometimes the customer knows the price, but you also need a category code, and they say "You have the price, why can't you just put it in now?" Yep, righto, why don't I just hack into NASA while I'm at it!
- I HATE : The fat service desk person in-charge (some of you will know who I mean). First of all, she is a bitch. Secondly, when you ring the service desk for, say, a price, she will just stand there, until you've rang about 50 times, then she will move slowly towards the phone. Then she takes here time in giving you what you want, and often forgets what you've asked for. She also probably wonders why she is so fat. Well, when you enter the tea room, and she is hacking into a whole coked chicken, you have to wonder.
- I HATE : Customers who call you "Hey you", "um..", or "Excuse me". That's why you wear a name badge.
- I HATE : Customers who get shitty at you when you don't scan their Fly Buys card in time. "Why didn't you ask for it?" they ask. "Well, why the fuck didn't you give it to me until I put the money into the checkout and gave you your change!"
- I HATE : Customers who either bitch about prices, home deliveries or complain about the store being too cold. Well, if the store wasn't cold in places, the meat would go off, the ice cream would melt, and the milk would curdle. Jeez...
- I HATE : Customers who say "I'll have that in a seperate bag, if you don't mind?" Well, I don't mind the fact that you want them seperate, but what would happen if I said "Yes, I do mind". Do you think the customer would turn around and say "Oh well, ok, you know best..."
- I HATE : Customers who do not read signs. On the express lanes there is a huge sign that says "Express Lane, 12 Items or less". You get customers with like 16 items, and you don't mind too much, but then you get people with a trolley load. They say "But you have no one here, and the other registers are full!" I want to say "Yeah, well, thats all good and well, but people with only a few items will be coming up soon, and you will be blocking them. Do you think any of those other customers got a special advantage? No. Then piss off." Some people at work feel bad telling them to go somewhere else, but I find it fun pissing off customers.
- I HATE : This one bitch who came through my register one day. I asked to see a docket for a tube of toothpaste see had in her bag, and she went ballistic. "Fucking, her you go (throws the bag on register) have a fucking look. And here's the fucking docket. Don't they teach you any fucking manner here?"
"Well, thank you" I reply, "That comes to $7.50 (or something) THANK YOU" She's still fucking this, and fucking that, then I give her the change. "I hope you have a really nice day" I say to her.
"Oh you fucking smart ass, I hope you have a fucking nice day you fucking smart ass", then she death stared me. This didn't worry me at all. I was plesent to her, and her death stare didn't defeat me. Actually it was the highlight of my day! But fancy her saying "learn some manners".
- I HATE : When customers assume you are alway working there. You might be at the end of a shift or in your luch break, when someone will come up to you. Despite the fact you have no name badge, and no tie, with your wallet out, they ask "excuse me, are you working?" "Well, not at the moment, but how can I help you?" "Oh, don't worry then" "No, really, it's alright" Then you have a meanless argument with them for five minutes about wether you should help them or not.
That's about it. This is the lfe us check out cjicks have to live. Don't worry, I intend to be out of there as soon as possible, and work for a company (or own my own) that really does give a shit about their employees. |
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