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11. SQA ENGINEER

Master of Business Administration National University, San Diego, 1981
Bachelor of Business Administration National University, San Diego, 1979

Possess extensive experience and knowledge of Software Quality Assurance (SQA), the Software Engineering / System Development Life Cycle Process, Software Configuration Management / Data Management (SCM/DM), and Management / Supervision. Seek Lead SQA Engineer, SQA Manager, Lead SCM/DM Engineer, or SCM/DM Manager position.

Management and Supervision

January 2000 to September 2000: Lead SQA-SCM/DM Engineer, ******** (World's ASP leader in web-bsed eGovernment solutions). I performed as the Lead SQA-SCM/DM Engineer. This assignment included preparing Software Engineering / System Development SOPs, implementing SQA and SCM/DM programs, improving Test Methodologies, and performing related SQA / SCM/DM duties, as well as performing all company documentation reviews and audits. This assignment also included supervising the implementation of PVCS Dimensions; a software source code control automated tool.

October 1997 to October 1999: Lead SQA-SCM/DM Engineer, ******** , 93065 (Aerospace Contractor). I performed as the Lead SQA-SCM/DM Engineer. This assignment included performing all Software Engineering / System Development SQA and SCM/DM functions. These included: SOP Development, Implementation and Maintenance, Defect tracking, Quality Audits, Corrective Actions, Coe Walk-Throughs, Documentation / Design Reviews, Change Control, IV&V, and Witnessing of Dry Run / Formal Testing of all CSESD on-going programs. These programs included the U.S. Army (Shortstop Emergency Protection System (SEPS) which was an early warning detection system that jammed incoming proximity fused artillery. Additional duties included performing all Data Control, Change Control, Baseline / Release Control, and Customer Deliveries for all CSESD projects.

January 1989 to September 1997: Lead SQA Engineer / SCM/DM Manager, ******** , (Aerospace Contractor). WES was acquired by Condor Systems in July 1997. I performed as the Lead SQA Engineer. This assignment included performing all Software Engineering / System Development SQA functions. These functions included SOP Development, Implementation and Maintenance, Quality Audits, Corrective Actions, Defect Tracking, Code Wal-Throughs, Documentation Reviews, Design Reviews, Change Control, IV&V, and Dry Run - Formal Testing for all WES on-going programs. During this period, I also served as the SCM/DM Manager. This assignment included managing two computer professionals and the responsibility for setting up and maintaining a SCM/DM Department. This Department was responsible for all SCM/DM SOPS, System Trouble Reports (STRs), Engineering Change Proposals (ECPs), Baseline / Release Control, Configuration Change Boards (CCBs), Document Control (Reviews / Audits), Technical Library, and Data Management functions.

October 1987 to October 1988: Lead Computer Scientist, ******** , I managed six computer professionals, which supported the conversion and implementation of a Standard Automated Financial System (STAFS).

January 1984 to September 1987: Lead Computer Scientist, ******** , I managed six computer professionals within the Systems Engineering Department. This assignment included performing all SQA and SCM/DM functions for the Advanced Combat Direction Systems (ACDS) Block 0 CVN-71 and LHD-1 projects.

September 1971 to January 1984: Lead Computer Scientist, ******** , 92147 (U.S. Federal Civil Service). As a GS-12, Step 3, served as Assistant Department Head, performing SQA / SCM/DM managerial duties, technical hands-on functions, and training of 10 computer professionals for the Surface Combat Direction System (SCDS)

May 1967 - August 1971: Data Processing Technician, ******** , I served 4 years and 3 months at various duty stations, performing numerous Information Technology duties.

Comments:
I am highly organized, a techical detail person, a self-motivator, possess excellent leadership, writing and communication skills. I can readily grasp new concepts and possess an assertive and personable personality. I held a NATO SECRET security clearance until October 28, 1999. Professional and personal references available upon request.

Over 5 years of rich experience in IT industry in testing client server and web based application. Versatile team player with excellent analytical, presentation, communication and inter personal skills.

BS in Engineering Post Graduate Diploma in Computer Applications Microsoft Certified Professional in Visual Basic 5.0.

WinRunner, SILK, QA Organizer, Test Director,SQA-ROBOT,IBM PC Compatibles, Pentium, MS-DOS, UNIX, Windows NT, 95/98, SQL, PL/SQL, C, COBAL, Foxro, dBASE, Oracle, MS Access, MS SQL Server, Visual Basic, Crystal Reports, Developer 2000, ASP, VB Script, Java Script, MTS, IIS, DAO,RDO, ADO, Activex Controls, Ad-Rotator, Java, HTML, DHTML, XML.

************
Quality Tester Aug 00 to Present.
Involved in testing of project, which was developed for ******. ******* is one the leading insurance companies. The application, which is used by the field agents of the company to enter the data of prospective customers. The application calculates the amount of insurance required premium, cash value and benefit amount for all the years. In this web site there are different modules which I worked on Longtermcare, dupont utbattelle and Bwxty.In this company lot of Intranet sites like carrers.com online customerservice etc. In this system, the registered members with *******, can get the details of the longtermcare insurance and benefits.
Responsibilities:

************
Quality Tester ADP Remote Control is an Internet based product that allows clients to access ADP's mainframe to view their company level setup information. Clients and prospects of ADP have expressed interest in having the ability to maintain control of their company's information at ADP. When they have no "visibility is control".
In addition to providing clients with this very user-friendly interface to ADP's mainframe, associates will also have access to this system. By doing this, it will not only enhance the learning curve but associates will also be in a much better position to provide World Class Service to their clients by having an identical interface to both CCI, ESS information.
ROLE:

************
Time Management System:
Quality Tester
As a Software tester, effectively involved in testing an Intranet based site for Employees, Administrators and Project Managers to interface with timesheets and Employees. Tested this site for Managers and Administrators to register new employee information and provide them login ID's and passwords nline as well as to update or delete login ID's from the database. Employee can fill their timesheets every weekend, and a provision for the Project Manager to search for an Employee, regarding his job description.
ROLE:

************
Card Order Management:
Quality Tester
As a software tester, involved in a project, which involved the automation and coordination of different management levels to the corporate division of the industry for automation process in Card Order Management, Production management and Finished Order Management etc.
ROLE:

************
Material Management System
Developer
As a Programmer/Analyst, effectively involved in developing Material Management, for Stangen Pharmaceuticals, one of the prestigious manufacturing corporation in the pharmaceutical field. Extensively used Visual Basic and Oracle in developing this application, which consists of three modules - Bulk items, Vendor detail, and reports, to help the upper management to deal with the product availability and delivery schedules.
ROLE:

************ Oct 95 to Sept 96
Developer
Involved in developing Fixed Deposit system, an on-line multi-user system, which handles voluminous data of the customers. Extensively used Visual Basic in developing this system, which deals with three kinds of deposits, i.e. Fixed Deposit Scheme, Recurring Deposit Scheme, and Money multiplier Deposit scheme, and in these schemes activities handled by the system are Deposit maintenance, Renewal of Deposits, Refund of Matured Deposits, Pre mature Withdrawals.
ROLE:

Versatile, Software test and integration, SQA test, Y2K test and software requirements verification.
Software Test Environments inclusive but not limited to UNIX (sun, hp), Real Time UNX (DEC alpha, VxWorks), SGI IRIX, Ada, Visual Basic, C, C++, Visual C, Visual Basic, OS, FORTRAN, WIN9X, WIN NT, Jovial, X-windows, X-MOTIF, VAX Open VMS, Hp basic, Lab Windows, Lab view, Perl, ClearCase.
Technical writing: Operation, Maintenance, User Manuals (software, hardware),S oftware Quality Assurance Plans, Test Reports, and Requirements.
Software Test Methodology, Manufacturing Engineering, Quality Assurance Engineering, Metrology, Hardware Test Engineering, Research & Development, Proto Flight Qualification, Environmental Test, Functional & Acceptance Test Procedures, Planning.
Web: online help, user operation manual, SRS, Quality Test Plan, functional & accept test procedures.

R.F., micro-wave, and millimeter wave research, development, and test; System Operator (EG&G LINAC (Linear Electron Accelerator); High voltage power supplies (30 mega volts); radiation monitoring and safety; Advanced antenna test range facility (Hughes), satellite (HGS-36) antennas and their subsystems (hardware development, test data acquisition, and range test), Ku-Band test hardware development (Morellos, Aussat, Palopa). Test Engineer (TRW) developed and upgraded military spacecraft (MILSTAR35, DSP1) system tests and documentation, cost analysis studies for Q-Band mixers and Q-Band down converters. Designed advanced custom high speed ATE and test fixtures for wafer, die, and Hybrid testing (TRW Custom High Speed Hybrid Test Lab). High resolution environmental testing (Mars Measures, Pathfinder). Satellite Control Facilities LMI-1, TelKom-1, Korea Sat-3, and AceS (Asian Cellar Satellite) satellites (Lockheed-Martin).

***************** Oct 2000 Present
Sr. Systems Engineer
Software firmrware systems integration and test for the Bay Area Raid Transit (BART) Advanced Automatic Train Control (AATC) system and Enhanced Position Location Reporting System (EPLRS). AATC consist of a diverse set of Radio Sets that comprise a Wayside wireless full duplex RF communications network data bus backbone for Station Computers, AATC Station Interface Controllers (ASIC), and AATC Train Interface Controllers (ATIC). The AATC operates as a single time synchronized TDMA network. The RF network also integrates CDMA and FDMA into its architecture. The SC hardware architecture VME PCM processor modules VxWorks realtime OS. The SC consist of 3 processor modules, Network Management Services, Vital Station Computer, and Non-Vital Station Computer. Performed Vital and Non-vital systems specification verification, blackbox, whitebox, and system tests. Test Radio Set Motorola 68360 embedded controller and firmware (assemby,C, C++), VxWorks real time OS Unix Host (Tornado Development Environment), MicroSoft NT Win2000 Host (Radio Driver, SC Driver, ASIC Drive, and ATIC Driver Simulation Environments).

***************** May 2000 - Oct 2000 Sr.
Software Engineer SQA
Web test and evaluation. Primarily responsible for blackbox front/rear end object oriented SQA Unit, Integration, Acceptance Testing, Functional Testing, Site Analysis/Mapping, for web-sites\web-servers and Databases, utilizing manual and automatic test suites. Object test environments include 3d Groove, Flash, VB, VC++, Erwin, JAVA, JAVA Script, XML, COM, CORBA, etc.. Benchmark testing of web-sites and web-servers for load, bottlenecks, use path, common user load, link integrity, timing, performance and scalability, etc.. Also responsible for writing and implementing Use Cases, Test plans, Test Cases, & procedures for web based applications. Front end testing performed in Solaris, Linux, Win9x, NT, and Macintosh environments for web applications. Rear end testing on Oracle, Sybase, SQL, and Access Databases. Test tools: Segue SikTest, 4test script language, Rational PerformanceStudio:Enterprise, AnalysisStudio, DevelopmentStudio, DevelopmentStudio for UNIX, PerformanceStudio, TestStudio, Rational Rose 2000e, ClearQuest, ClearQuest TeamTest edition, Developer kit, LoadTest, PureCoverage, Purify, Quantify, RequisitePro, RequisteWeb, Robot, TeamTest, MS-IIS web-server, Sybase & SQL Anywhere Database Servers 5.5.04,Crystal Reports, and the Mercury Interactive Astra: Load Test, Quick Test, & Site Manager.

***************** Feb 99 - Jun 99
Software Quality Assurance Engineer
Developed SQA plan, Designed use test cases and requirements for auto-calibration software Win 9x and Win NT PC networked platforms. Performed SQA system, integration, and functional testing of YATE software. Verified and validated Test Executive SW products conformed to SQA design specs and documentation. Performed regression testing. Developed test cases to exercised high-risk areas and determining Test Execuive SW defects. Served as technical consultant quality assurance manager.

***************** Jan 99 - Feb 99 Sr.
Software Test Engineer
Software test and integration for Space Based Infrared Satellite (SBIRS) Low Earth Orbit (LEO) Remote Tracking Station (RTS). Wrote functional test procedures for Satellite Operation Command and Control Software (SOCCS). Performed unit, integration, system, and software functional black box acceptance testing for the RTS thread. Validated User Interface GUI, and online Help Screens. Verified AIM, ACM, ARTS, AFSCN, Antenna, RT server database (Oracle) TCP/IP interfaces. Data integrity analysis & verification AFSCN, Antenna pointing, orbit determination, ARTS tracking data, operational status, telemetry and tracking. PC and UNIX platform in client server environment. Project lost funding.

***************** July 98 - Jan 99 Sr.
Software Test Engineer
Software test and integration for Satellite Control Facilities LMI-1, TelKom-1, Korea Sat-3, and AceS (Asian Celluar Satellite) satellites. Wrote SCF Acceptance Test Procedures and analysis reports. Tested RTS (Real Time System), PUP (Payload Uplink Processor) and Beam Congruency System (BCS). Wrote Operations, Maintenance Manuals, and On-line Help Screens for PUP, BCS, and RTS. Performed Software Hardware System Test, Integration, and requirements validations trace. Tested proprietary Open VMS/VAX , Unix, Win9X/NT, HP-UX , c, c++, CVI Labwindows, Netware, TUI-GUI Applications Software on PC, Mac, Sun, HP, DEC Alpha platforms and Routers, Gateways, and GPS. Y2K testing of hardware, firmware, software compliance verification, etc. for the LMI Satellite ontrol Facility.

***************** Jan 1997 - Apr 1998 Test Director (Sr.
Software Engineer)
System Test Facility (STF) Test Director responsible for Formal Quality Acceptance Test development. Supervised Formal Quality Acceptance Testing for the formal segment test team (2 test operators, 2 test engineers, 2 quality engineers, 1 technical writer, and test director). Scheduled SPO, USAF, Govt. representatives, and AISF test activities. Designed detailed hardware/software test procedures, test reports, analysis reports, & hardware software requirements verification for the Prime Item Development Specification (PIDS) for the System Test Facility C-17 Avionics Integration Test Facility (AISF). Designed & implemented software hardware verification test methodologies for the STF AISF. The AISF System Test Facility is an integrated

***************** Jan 1997 - Apr 1998 Test Director (Sr.
Software Engineer) continued..
Avionics enviroment provides a real time test environment capability to test an integrated suite of Line Replaceable Units (LOU), APDMC, CAWS, CPU, CNN, HUD, MCP, MFD., and MC and their Operational Flight Programs (FOP) including the Mission Computers. SF major hardware: SF Cockpit (SC), Visual Scene Generator (SG), Interface Hardware (IWW), Power Supply Set (PPS), Real Time Simulation Host Computer SF (RT.), Recorder Analysis Station (AS), SF Workstation (SDK), and SF Local Area Network (LAN). STF major software: Test User Interface (TI), Simulation Data Logging (SDI), Test Interface Control (TIC), Avionics Test Utilities (AT), C-17 Simulation (CMS), C- 17 Bus Controllers (CBC), Visual Scene (VS), COTS Support Software (CSS), and Flight Data Decompression (FDD). Also tested and verified Ada, C, C++, Unix, VxWorks, SGI, NT, Win9x, GUI, VB, HPUX, Network, Software development tools including copilers and debuggers. Configuration Management Clear Case, Auto-Scripting: Pearl and Segue.

***************** Sep. 1996 - Dec. 1996
Software Test Engineer
Tested GUI, C, C++, Visual C++, Unix, applications. Designed test methodology, test procedures, and user manuals for XMOTIF based GUI for VLSI (Intel Pentium) wafer, dye, chip, ATE.

***************** 1996
Sr. Staffing Consultant
Technical personnel recruiter.

***************** Jan 1980 - Present
Consultant
Hardware Software System design: High powered AM transmitter design, home theater design, video distribution, Analog/R.F./M.W./Millimeter-wave, audio recording studio design and installation, HAM Radio design, custom HW/SW, antenna design.

Bachelor of Science - Electrical Engineering/Physics Minor, Norfolk State Univ., 1977.
Assocate of Science - Electronics Engineering, Norfolk State Univ.,1975.
Associate of Science Electronics Technology Norfolk Technical Center, 1973. 3.98 GPA

PROJECT MANAGEMENT experience in starting-up, developing, and implementing structured software Quality Assurance testing environments, processes, manual, and automated testing projects for multiple organizations

Project Management Tools: Years of Experience: 4
Project Workbench (limited exposure)

05/2000-11/2000 Consultant - Senior Software Test Engineer, *******************
Managed the Quality Assurance testing project for the new ║V and now extremely successful -- internet career center website, which became an extremely successful tool for the company; Part of a testing team responsible for testing new ║V and now highly successful ║V sales automation software, which was deployed on a handheld device for use in automating the selling process for the company║╕s sales force.

02/2000-05/2000 Consultant - Senior Software Test Engineer, *******************
Re-structured and implemented the software testing processes for the Project Management Office; Managed a team of testers in testing the company's new internet website; Educated, trained and mentored staff and management on the new testing processes, which included creating Test Strategies, collecting business, functional, and design requirements, creating Test Requirements, designing and executing Test Procedures, and performing Regression Testing; Integrated the software testing process into the overall project and enhancement request flow process.

08/99-02/2000 Consultant - Senior Software Test Engineer, *******************
Started-up, developed, and implemented a new testing environment; Created multiple Test Strategies; Created Test Requirements; Designed Test Procedures; Executed Test Procedures; Performed Regression Testing; Created and implemented formal Version Control and Change Management processes for the entire software company; Co-implemented automated Configuration Management software to support these processes.

06/98-08/99 Consultant - Software Test Engineer, *******************

********************************* - Started-up, developed, and implemented a testing environment; Assisted Management in developing Release Planning processes; Developed test requirements; Wrote Test Plans; Executed Functional and Regression tests; Tracked defects.

*********************************- Developed test requirements for a software company within the long-term health care industry; Wrote Test Plans; Executed Functional, Destructive, and Regression tests; Tracked defects using the Test Manager automated tool.

*********************************- Performed other software testing projects for various clients and industries, including Human Resources, office production, word-processing, intelligent document production, and customer management.

********************************* - Developed and executed GUI automated scripts, based on my written Test Plan, with SQA Suite, to test the functionality of their health care software.

********************************* - Developed an extensive Rational TeamTest (Robot and Test Manager) training course for BenchmarkQA║╕s internal software testing consultants, which was designed to train them on how to use the automated testing tool effectively -- and independently -- while at a client site.

********************************* - Developed and executed GUI automated scripts with SQA Suite, to simulate the functionality of their customer management software.

11/97-03/98 Software Quality Assurance Analyst, *******************
Co-started, developed, and implemented a new System Interface Testing environment; Co-wrote a System Interface Test Plan template to be ustomized for all future software testing projects.

09/96-10/97 Software Quality Assurance Tester, *******************
Started-up, developed, and implemented a new testing environment; Developed and executed GUI automated scripts with AutoTester; Tracked defects; Tested multiple applications.

University of Sioux Falls, Sioux Falls, SD Management Information Systems degree; Emphasis in Computer Science Graduated, May 1995

Challenging position in the area of Software Quality Assurance. Especially interested in testing WEB applications, financial/accounting applications, and test automation with SILK/QA Partner.

Over three years of manual and automated software testing experience of working with technological and WEB applications in Windows 95/NT/98 environment. Working knowledge of PC operating systems, C programming, SQA tools (QA Partner, SILK, Quality Works), HTML development, SQL Server, networking, major applications such as Word, WordPerfect, Excel, Lotus 1-2-3, MS Access.
Proficient in development of solid test documentation, creation, maintenance and execution of test suits and test cases. Knowledge of manual, computerized, payroll and tax accounting. Strong analytical abilities. Excellent communication skills.

Languages:	SQL, Java and HTML Scripts, 4 Test
Database:	Sybase, MS SQL, MS Access
OS:	Win NT/98, Win 2000, MS DOS, Mac
Software:	Lotus Notes, MS Outlook, MS IE 5.0, Netscape Navigator 4.7, MS Office 2000 Pro
Testing Tools:	QA Partner 4.x, Silk Test 5.x

11/97-10/99 Software Tester, *****************

07/91- 10/97 Bookkeeper, *****************

09/89 -07/91 Bookkeeper, *****************

11/82 - 12/88 Accountant, *****************

07/76 - 11/82 Accountant, *****************

BS in Finance and Economics, State University, Rovno, USSR.

QA Certificate, Portnov Computer School, Mountain View, CA

University of Phoenix, Phoenix, Arizona B.S.B.A Business Administration

SOFTWARE:
HTML-WEB, Active-X, C, C++, COBOL, COBOL II, DB2, SQL, ORACLE DB, RDBMS, IMS-DB/DC, IMS-ADF, DATACOM, JCL, TSO/ISPF, WYLBUR, CICS, MQSERIES, MARK IV, ASSEMBLER, REXX, MICROSOFT PROJECT, MICROSOFT ACCESS, POWERPOINT, VISIO, UCC7, FILE-AID, Sim200, ABEND-AID, LIBRARIAN, CLIST, INFOMAKER, AUTOTESTER, X-RUNNER/WIN-RUNNER, QA PARTNER, CERTIFY, BPWIN, SABLIME, REMEDY, APERTURE, ANSWER DB AD HOC REPORTER, TPX, RACF, ACF2, VTAM, ISAM, HDAM, VSAM, ROSCOE, INTELLIGENT QUERY(IQ), COMPILATION, ASSEMBLING, LINKING, BINDING, ALDON ANALYZER, SOURCE CODE CONTROL, CODE INSPECTION, DATA BASE BACKUP/RECOVERY, X-Motif, Tuxedo, Lotus Notes, cc:Mail, RS/6000, PowerBuilder 5.0, TCP/IP, EDT, Ethernet, WinFrame Enterprise 1.6/Citrix Systems, Cisco 7505 Multiprotocol Router, Eagle V4.0 Firewall/Raptor Systems, AltaVista Firewall, pcAnywhere 32, ReachOut 7, C Set ++ for AIX/IBM, Visual SourceSafe, ERWin 3.0 for windows, NDM, CONNECT:DIRECT, AMASS/archival.
HARDWARE:
IBM 43XX, 3033, 308X, 3090, HP9000/T500 with WS 712 & 715
WORD PROCESSORS:
MICROSOFT WORD/EXCEL, LOTUS 123, MACWRITE, WORDPERFECT OPERATING SYSTEM:
UNIX, Sun Solaris, CLIENT SERVER, SYBASE, AIX, OS/MVS/XA, MVS/XA, MVS/ESA, NOVELL, NETWARE, MAC SYSTEM 7, DOS, WINDOWS 95/98, WINDOWS NT
Software Industry Standards:
IEEE, ANSI, ISO 9000, CMM

****************
San Francisco, CA 1999 - present
Consultant
Contracted with *********** for the purpose of initiating, building and leading the Quality Assurance practice for *********** . Served as the acting Managing Director of QA.
Delivered:

****************
San Francisco, CA 1999
Consultant
Chartered as the *********** Sr. QA lead over all OFFX software testing activities.
Delivered:

****************
SAN FRANCISCO, CA 1999
Consultant
Contracted with the Federal Reserve Bank of San Francisco (STAR Project) to develop, organize and lead a process improvement effort involving both the Information Technology andtheir Business Users organizations. The context of this effort involved the entire software development life cycle(SDLC).
Delivered:

****************
SAN FRANCISCO, CA 1998 to 1999
Consultant
Assigned to STAR application to lead, organize, develop and implement a System Test Team consisting of four testers. Chartered to satisfactorily test and deliver four major releases of software, on time and within shrinking phase constraints.
Delivered:

****************
SAN FRANCISCO, CA 1997 to 1998
Consultant
Contracted with the Federal Reserve Bank, supporting the United States Treasury department in developing the strategic software validation plan for the Treasury Offset Program application (TOP). TOP absorbs a previously held IRS function, by automating and incorporating all United States Federal Tax Refunds into a central repository, matching those payments against a national debt/debtor database and appropriately offsetting those payments, i.e. recouping Federal debt.
Delivered:

****************
1997
CONSULTANT
Technical Team Lead in a Legacy mainframe test environment, within the Customer Information Billing System. Developed testing infrastructure for the Acceptance Test team. Defined and documented testing methods and procedures. Coordinated with Business Team leadership and Development Team Leads to clarify and baseline functional specifications. Assessed various Testing Tools to meet project objectives.
Delivered:

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1995-1996
CONSULTANT
Testing Team lead in a QA/QC white-box testing environment. Assessed scope of test case development and execution effort and documented requirements and activities within the ASOS Surveillance System Application. Identified, interviewed and hired 12 testing professionals to the Acceptance Test Team to which grew to a staff of 22 direct reports. Organized, planned and managed test case development and execution effort. Developed project work breakdown structure timeline. Initiated configuration management test case development process. Facilitated deliveries of software, documentation and personnel support with Lucent Technologies. Strategically planned staffing resizing events.
Delivered:

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1995
SR. PROJECT MANAGER Represented Arrowsmith Technologies, (third party software vendor) at client site, participating in all Project Steering meetings. Safeguard interests of Arrowsmith, including but not limited to requirements definition, negotiation, strategic planning and critical thinking. Lead project teams throughout the Software Development Life Cycle (SDLC). Responsible for directing all Provisioning aspects of project, including development, testing and deployment. Lead Software Development, Systems Integration, Quality Assurance, Communication and Field Engineering teams. Ensure team leaders adherence to time-line schedules.
Reengineering inovator to Pacific Bell, responsible for driving change within Pacific, consistent with business objectives, by introducing leading edge dispatch technologies, including Global Positioning Systems (GPS), Geographic Information Systems (GIS), and Computer Aided Dispatch (CAD).

****************
CONSULTANT
Analyzed Engines/Fluids Systems Software that was converted to a common set of software, executed across all Aerospace business units. Reviewed over 700 modules and identified those requiring software changes.
Completed analysis in three weeks and delivered comprehensive documentation to project manager for presentation to the client. Acceptance of recommendations translated into $200,000 in business to the consulting firm.

****************
1983-1994
SYSTEMS MANAGER
1993 - 1994
Coordinated software requirements with eight departments. Business cae development with subsequent system and user acceptance testing. Supervisor of MIS professionals.
Consultant to Vice Presidents office regarding measurement of performance reports which accounted for millions of dollars in bonus monies each year. Accountable for technical systems support and fluent business comprehension of data provided.
Superior service order handling of reports system translated into a 100% bonus check payout to all Pacific Bell employees for 1993.

****************
PROJECT MANAGER 1993 Led group of four MIS specialists for the purpose of reports impact assessment. Organized, planned and delegated tasks and tracked to timelines. Established assumptions, defind test plan and documented subsequent testing results.
Saved 64K by delivering project four months ahead of schedule.
PROJECT MANAGER
1992
Developed distribution module within a new Circuit Provisioning system. This was a $200 million dollar project. Managed and coordinated data gathering effort for the Carrier Document for Operation Craft product, and provided Director with path forward recommendations.
Delivered documented assessment three months ahead of schedule. Recommendations provided far-reaching savings in the form of allowing a longer software testing window to validate findings.
Documented detailed description of culture change for statewide Central Office personnel with the advent of new technologies and presented recommendations for achieving their buy in.
TEST SYSTEM MANAGER
1990 - 1992
Planned, developed and successfully conducted sessions selling IT community on the benefits for an end-to-end test system. Acountable for coordinating and managing system test projects with client user community. Performed both Black & White Box Testing.
Doubled user involvement, which reduced production defects by 30%.
PRODUCTION/TECHNICAL SUPPORT MANAGER
1985 - 1990
Hands-on Manager of five individuals, responsible for resolution of program problems and order error handling impacting Pacific Bell's Equipment, Carrier, Messaging and Cable Systems. Concurrent with Production duties, user acceptance tested (Black Box) software prior to production release deployment.

Prior Responsibilities: Quality Assurance Lead Test/Web Development 6 Years

Compware Test Suite, Mercury Load Runner, WinRunner, Dev Partner, Test Partner QA-Run, Macromedia Suite, Flash Director7, Dreamweaver, Adobe Suit-Photoshop-Image Ready-Illustrator VISUAL BASIC, MS OFFICE

UNIX, ORACLE, MS DOS, ASP, and HTML Industry Expertise: Computers, Utilities, Satellite, Communications, Advertising, Broadcasting, Web Development, and Manufacturing

03/27/99-Present *****************

03/98 - 03/99 Quality Assurance Specialist on a *****************

03/97 - 03/95 Quality Assurance Technician ****************

Additional Information
Education:

Currently taking courses towards computer science Wayne State University

Web Development, Multi Media, True space 4

To seek and gain a consulting or Perm assignment as a JR Project Manager, Senior QA Analyst, QA Team Lead, VB Appication developer, Automation Engineer or QA Manager for an established technology firm in the Tampa Bay Area.

Aug 2000 - Present *****************
Senior QA Consultant,

April 2000 -Aug 2000 *****************
Senior QA Analyst Consultant

1997- April 2000 *****************
QA Analyst andQA Team Leader ; Full time employee

1989-1997 *****************
Squadron Quality Assurance Representative

Challenging position in the area of Software Testing/Quality Assurance.

08/00-12/00
Software QA Analyst (contract), ****************

06/99-07/00
Software QA Engineer, ****************

06/98-03/99
Software QA Engineer, ****************

08/97-06/98
Software Tester, ****************

1992-1996
Account Manager, ****************

1985-1992 Quality Control Engineer, ****************

1999 Test Automation with Silk and WinRunner, PCSchool, Mountain View, CA.
1998 Computerized Accounting (GAAP), Educational Center "Felix", Moscow, Russia.
1996-1997 Accounting and Finance, Moscow Commercial College, Moscow, Russia.
1985 BS in Environmental Engineering, Odessa Civil Engineering University, Ukraine.

To obtain a position as a Team Lead/Manager of Software Quality Assurance in a Corporate Client/Server and Web application development environment where my experience and skills can be utilized.

More than nine years experience (seven years in US. and two years abroad) in software testing both in manual and automated testing of various business applications in Web and Client/Server environment.
Responsibility covers -

Sun Ultra 5, IBM PC and Compatible Operating System : Sun OS/Solaris, HP-UX, MS-DOS. Windows 95 / NT, 3270 Terminal emulation for Mainframe (Chameleon, TN3270 Plus)

Word Perfect, MS Office Suite, MS Project, Visual Source Safe, Robohelp, PVCS

C++, Java, Visual Basic, Shell Script

Oracle 7.3,/8 Sybase Sys II, MS SQL, dBase, Clipper

WinRunner & Test Director, SQA Suite(Robot - Team Test ), QA Partner, PRTracker

Cold Fusion, Homesite, HTML, Astra Site anager, Netscape, Internet Explorer

Various Project Management

September 11, 2000 - Present *****************, Quality Assurance
**************** provides Strategic Consulting, Database and Analytic support, Delivery and Broadcast e-mail for client through state of the art custom software and system. Their service ranges from Campaign Software to Full list service.
As a manager of the Quality Assurance, responsibility covers to establish a quality and maintenance model and procedure in the software engineering team. Also responsible for evaluating the test plans, oversee test cases, test execution and implementing test automation tools. As a hands-on member of the QA team - participated in documenting test plan, executing test cases and verifying the test result whether or not the software is meeting the expectaton which are designed using ASP, HTML, PERL, JAVA running on NT, Win-2000, Linux/Unix platforms and getting data-feed from Oracle, MS MQL and MySql.
Participate in user acceptance test and over-see user acceptance test is also a key responsibility of this position. Responsibility also covers managing, supervising the testing team and evaluating individuals performance to meet the company's goal and standard.

February 2000 - September 8, 2000 *********
Manager, Quality Assurance (Consultant)
UGO is one of the largest entertainment based network s on the Internet over 380 affiliated property, largest in the group (ranked one of the top ten- Nielsen/NetRating) and over 6 millions unique visitors per month. UGO Networks also has one of the best-connected hosting and Networks co-location felicities in the New York City running on Sun, NT, Linux, Cobalt platform. The development comprises the best team members using state of the art technology for their award-winner portal site, contet management, three different intranet application and internally developed application such as Affiliate Enterprise Management System using Java, CGI, ASP, VB and all other cutting edge technology.
As a manager of the Quality Assurance, responsibility covers Managing, supervising and evaluating the testing team, to establish the standards to maintain the quality of the software, guide the team to comply the corporate and different (ISO, CMM & MFC) standards and presenting QA goals to management team. Responsibility also covered from orientation of the technical specification to software release, developing and implementing test plans and test cases with, Testing objective, and Setup and execution procedure for the testing team.

October 15, 1999 - January 2000, *********
Manager, Quality Assurance (Consultant)
Web Application development and testing Project : The team is involved in development and testing of various client web applications and in-house intranet application forinternal communication, data-client and data repository. Responsibility covers to manage the QA team of 6 QA for client web application including assign projects, approving test-plans, oversee test cases and participate in user acceptance test - set up environment, over-see user testing and verify test result with user. Responsibility also includes involvement in QA process for business critical test-cases in applications. Browser dependencies for the HTML and Java codes which also implements CGI with Cold Fusion are the focus of the web applications test which performance are monitored by SQA Performance Suit and Astra Site manager.

March 15, 1999 - October 15 *********
Business Analyst / QA Team Leader-Analyst (Consultant)
Application Remediation Coordination for Y2K Projects - This special project is designed to determine the Y2K Compliance for Eight Hundred (plus) 3rd party applications used by different user groups of Global CSFB. Responsible fordetermining which application has to be tested by different testing teams, assigning their testing projects, and oversee the test execution. Formulating a High Level Retirement Strategy/process and making decisions to retire or upgrade the applications based on the research is the main part of this responsibility. This project also required a lot of interaction with various user groups and application vendors for their Y2K compliance statements/strategy.

September 1997 - March 1999 *********
Sr. Quality Assurance Engineer
ATB (Analyst's Tool box) - A useful and handy application for the financial analyst (in-house and world wide) community to monitor securities issued by the Corporate and Public Finance sectors including the Sovereign Government world wide. Web-ATB was a hy-brid parallel project for Global Analysts to access the database for the security rating information. Analyst toolbox was designed in VC++ and connected to Sybase data-servrs to retrieve the data according to specific need using different filter and sort criteria. This application get feeds every six hourly to ensure the status for European and Asia/Pacific security market. It is also used with another application GMS ( Global Marketing System) for helpdesk to answer different queries by investors. Responsibility covered to write test plan from functional specs., execute test process to validate the windows functionality for 16 bit to 32 bit OS migration of the application and data validation on data porting to the new IBM - AIX server.
Also responsible, as a Senior Analyst for determining which application have to be tested by different testing teams, assigning their testing projects, approving the test plans/test process and oversee the test execution. Responsibility also covered verifying and over-seeing user acceptance of the software whether or not it meets user 's expectation and setting up user environment and providing training and test guide for user
ACCURATE - is the application used exclusively by Analyst group to enter all data about the issuing company, issue and other important information. Before a rating is published, the analyst has to research the issuing authority's portfolio, terms, maturity and other information and also has to analyze the competitors rating (if any), they watch market trends and all other aspects and issue a rating or change the rating by this application. This VC++ application is connected to live databases in multiple platform. Responsibility covered to write test plan from functional specs., execute test process to validate the windows functionality for the application which was redesigned from 16 bit Dos to 32 bit Windows. Data validation and establishing windows functionality and windows standard was main focus of this project.
CLEO - Data entry application entirely re-written from Unix text format to Windows interface for different levels of user groups ranging from data entry operator to MD levelanalyst. This application uses a stand-by database and wait till any activity from Authorized analyst to update that particular entry to live rating database. Responsibility covered from creating test plan / test cases and executing test procedures to verify Windows compatibility and to validate the database interaction. Performed manual testing methodology including System Test, Integration Test, Module Test, Regression Test and also used the SQA Robot testing tool and PR Tracker .Automated Testing was performed by using SQA ROBOT which includes Capturing Window Images, Data Boxes Command Buttons, Data Fields of various types etc. for regression testing.
Millennium Certification testing for different application including ATB Public/Corporate finance/web and CLEO to verify the Year 2000 compliance. Responsibility covered from creating test plan / test case and executing test procedures with implementing various testing methods with wide range of Critical dates to ensure the applications tability to handle the upcoming Y2K situation.

May 1994- June 1997 *********
QA Analyst / Tester
ACNET- Platform Development -- ACNET is a network based Accident Claim Processing System for a major Insurance Company of the country for their South-East region to process the accident claims ( including auto accident). Responsible to verify the acceptability and the data validity of the application through the Application Update Tool ( AUT - a high-end simulator / data monitor ), the windows functionality and the system integrity.
SUNKRIST- A VB front - end Inventory Control and Management System to keep track of all purchase, consumption and stock of every item and to help management to make important production, sales and purchase decision of a large Industrial facility which primarily preserve and bottle Orange juices and distribute through nationwide distribution channel.
Responsible for instillation and error tacking of application from user's point of view on a large database and overseen the User Acceptance Test at the Client site.
PAY-DAY -A window based employee Pay roll system which was developed to keep track all employee salaries, hour worked, overtime and available benefit /allowances for a Florida based midsize hotel group. Responsible for writing test plan and test cases based on user requirement and performing individual test cases in the user interface. Performed manual testing methodology including System Test, Integration Test, Module Test, Regression Test.

Feb. 1991 - Dec. 1993 *********
Programmer/ Analyst
BaxiBank Project --A CITI BANK and BAXIMCO joint venture FOX PRO based program to monitor foreign exchange, especially U.S. currencies used by Bangladesh Government and other agencies where the CITI Bank's role was a clearing house.

*********
Programmer/ Analyst
Inventory Control and Management System--FOX PR based program to keep track of all purchase, consumption and stock of every item and to help management to make important production, sales and purchase decision of a large Industrial facility.

UNIVERSITY OF DHAKA, M.S., Political Science December 1983
B.S. , Political Science 1981
Diploma in R.D.B.M.S. Nov. 1990

Over six years of experience in Quality Assurance analysis, manual testing of Client/Server and Web-based applications. Detailed knowledge of formal test IEEE standards for Software Test Documentation with strong Web-testing skills. Extensive experience in testing of Web-based applications, including cross-browser compatibility testing. Formally documeted testing methodology; experienced in writing test scripts based upon business requirements and user specifications. Proficient in system, functionality and regression testing as well as analysis of all phases of the application development process. Excellent verbal and written communication skills. Detail-oriented with a strong drive for quality. Motivated team-player with sound business judgment and solid work ethics. Team Lead experience. SQA CMM Level II- Process Improvement and Lotus Notes administration skills.

MS Office, MS PowerPoint, Lotus Notes, T.O.A.D. (Tool for Oracle Application Developers)

Familiar with Visual Basic 5.0 and HTML

IBM PC and Compatible Operating Systems: Windows 95, Windows 98, Windows NT
Defect Tracking: Lotus Ntes- SIR (System Investigation Request), Tracker, Madame/Sir Defect DB, Lotus Notes Call and Defect System
Browsers: Internet Explorer 4+, Netscape Navigator 4+, Netscape Communicator 4+

October 2000 - Present
*****************
SQA Lead for Process Improvement (Consultant)
Software Quality Assurance Lead for Process Improvement and Lotus Notes Administration, at major financial institution, for CMM Level II project.
Responsibilities include:

May 2000 - September 2000
*****************
QA Lead Analyst/Tester (Consultant)
Platform: Win NT /2000
Front End: HTML, Java, JavaScript, XML, XSL
Back End: Oracle
First Union e-Brokerage
digiTRADE is a 3rd party vendor that provides the middleware required for Online Trading / Banking systems. This project was an enhancement to First Union's existing online system.
Responsibilities included:

August 1999 - May 2000
*****************
QA Analyst / Tester (Consultant)
Platform: Win NT
Front End: HTML, Java, JavaScript, Active Server Pages
Back End: IBM Mainframe, DB2
Merrill Lynch Portal Performed manual UAT testing on a website that will be the gateway portal toall Merrill Lynch products, both international and domestic. Merrill Lynch Direct Performed manual system testing of online trading application for select Merrill Lynch clients. Testing phases included Integration, Functionality, Regression, GUI, and Y2K Testing.
Responsibilities included:

November 1998 - August 1999
*****************
QA Analyst / Tester (Consultant)
Platform: Windows 95/NT
Front-End: HTML, Java, VB
Back-end: Oracle, Access
Global Broking Underwriter Application / Global Broking System Manual testing of Web-based application. This application is a means of communication between the Insurance Brokers and Insurance Underwriters via Intranet. It enables the users to send offers, quotes and supporting documentation back and forth electronically.
Responsibilities included:

February 1994 - November 1998
*****************
QA Analyst /Softwa re Tester (Consultant)
Platform: Windows NT/ DOS.
Front-End: Visual Basic
Back-end: Sybase
Mainframe: COBOL, CICS
Broker Order Entry
Manual testing of application used for Broker Order Entry. This application is responsible for executing account, security and compliance related activities. It enables Investment Executives to place market and day limit orders from the Brokers' workstations. Orders entered through the system are posted to a Trade Summary screen for review. This system processes orders and executes order entry validation.
Responsibilities included:

Masters of Computer Applications, Bharathiar University, India

EIGHT (8) years and 7 months experience in design, development, and testing of software applications, with major emphasis on Software Quality Assurance, Validation nd Testing. Experience as QA Analyst/Test Engineer/Team Lead in Ecommerce application, data warehousing products (Prism Solutions), business and commercial products. Responsible for designing Quality Plan, Test Plan, Test Cases, Test Summaries, Automation Design and development using QA Tools (SQA Team Test 6.1.1, Visual Team Test v5.0). Major experience as a QA Analyst for providing strategic QA solutions for web based applications, real time applications, automation design, development and implementation with a team. Adequate knowledge of Quality Standards of ISO9000 procedures for business and commercial applications and processes.
In depth knowledge of Ecommerce applications, thin client architecture, Internet and Intranet applications, data warehousing and client/server architecture over multiple platforms.
Experienced with technical support for Gupta SQL Windows and data warehousing solutions in SAP for ACTA technologies.
Programming in cliet/server application development with Visual Basic and GUPTA SQL Windows for 3 years.

PENTIUM-BASED SERVERS & CLIENTS, HP9000, SUN WORKSTATIONS

WINDOWS NT/95, UNIX (HP-UX, SUN SOLARIS, DEC ALPHA, IBM AIX)

MS SQL SERVER 7.0/6.5, ORACLE 7.3/8.1, INFORMIX 7.2, SYBASE SYSTEM 10, SQLBASE, NETDYNAMICS 3.1, PRISM DATA WAREHOUSING TOOLS, ACTALINK 1.0, SQA TEST 6.1.1, VISUAL TEST 4.0/5.0, MS FRONTPAGE, NETSCAPE ENTERPRISE SERVER

VISUAL BASIC 5.0/4.0/3.0, GUPTA SQL WINDOWS, JAVA 1.1

Project: QA - B to B - Flashpoint application
Client: *******************
Duration: November 2000 - present
Role: QA Analyst
Environment: Windows 95
Project Descriptin:
QA Analyst for validation of data acquisition and validation of the Ecommerce Internet application which support retailer - manufacturer Total sales, Opportunity Gap, Product trend. Major validations of data accuracy of the reports generated. Validation of data during data acquisition, data transformation and data aggregation.
Responsibilities:
Responsible for daily data acquisition for the current system. QA for the flashpoint application which retrieves data from data mart. White box testing is carried out for the data validation of data acquisition, data transformation and data aggregation. Black box testing is carried out for data accuracy and retrieval criteria against the report generated by the application.

Project: QA Testing
Client: *******************
Duration: April 2000 - October 2000
Role: QA Analyst
Environment: Windows 95
Project Description:
QA Analyst for validation of applications on integration with the associated existing applications in te corporate intranet. Validation for performance and the behavior of the applications integrated with business requirements and technical documents. The projects evaluated are STA Electronic Forms and PEEF for integration with Visa o nline.
Responsibilities:
Responsible for the design of the test plan, test cases generation and execution of the plan. Validation of Intranet application integration with applications existing on Visa online. The validation of the new application is based on business requirements and technical documents. Documentation of integration issues with PVCS and generation of test findings report.

Project: QA Testing
Client: *******************
Duration: January 2000 - April 2000
Role: QA Analyst
Environment: Windows NT 5.0, Cold Fusion, Netscape Enterprise Server, MS SQL Server 7.0
Project Description:
QA for Ecommerce application White Box and Black Box testing. Application developed with Cold Fusion server and runs with Netscape enterprise Web Srver. The backend database is MS- SQL Server Ver. 7.0. Replication of database.
Responsibilities:
Responsible for developing test plans, test cases, and setting up test environment equivalent to production with replication creation with creation of publishers and defining subscribers. Execution of test cases and logging the bugs in the Bug tracking System.

Project: QA Testing
Client: *******************
Duration: May 1999 - December 1999
Role: QA Analyst
Environment: Windows 95, Oracle 7.3, Netscape Enterprise Server
Project Description:
The project includes writing test plans, test cases, and test case execution for system and regression testing. Test Logs are generated during the testing and Test Summary is generated. The bugs found during the testing are entered into the bug tracking system Clear DDTS. The Intranet applications tested are CERTS (Clinical Environment for Reporting Tools) and SODA (Submit Once Distribute Anyhere). The product is developed with Web Logic and the webserver used is Netscape Enterprise Server. The testing mainly focuses on database connectivity, data accuracy and security. The application is rolled out into production after a thorough regression testing and system testing.
Responsibilities:
Generated test plans, test cases, and executed test cases for web-based applications. Generated test logs and test summary and recorded the bugs and verified after the fix. Configured Netscape Enterprise Server. Used SQL > Plus and wrote SQL scripts for verifying data on Oracle 7.3 database.

Project: QA Automation of Thin Client Products
Client: *******************
Duration: March 1999 - May 1999
Role: QA Analyst
Environment: Windows NT, Visual Basic 6.0, MS SQL Server 7.0, Sheridan Controls (Active X) Project Description: Automation of thin client architecture-based product with Visual Basic 6.0 and MS SQL Server 7.0.
Responsibilities: Involved in automatin the product, running test cases, and designing validation plans.

Project: Payroll Application
Client: *******************
Duration: October 1998 - February 1999
Role: Automation Engineer
Environment: SQA Team Test 6.1.1, MS SQL Server 7.0
Responsibilities:
Development and execution of test cases. Automation of the Payroll application with SQA Team Test 6.1.1 for testing functionality of the core modules of the product. Implementation of test cases with automation suites and generation of test logs. Assisting in bug fixing with developers.

Project: Project DAVID
Client: *******************
Duration: August 1998 - Octob er 1998
Role: QA Analyst
Environment: Gaming Environment, Application Servers, Windows 95
Project Description:
The project was to analyze the system and write detailed QA plans, test plans, test cases for the techniques introduced for the security and finalizing the prize money. he newly introduced techniques are SSVS and Branding.
Responsibilities:
As QA Analyst, performed system study and analysis for the project SSVS. Responsible for development of quality plan, test plan, and test cases design for functionality of the modules individually, system testing, regression testing, and stress testing.

Project: Tech Support for Actalink Ver. 1.0
Client: *******************
Duration: February 1998 - July 1998
Role: Tech Support Engineer
Environment: HP-UX, Sun Solaris, AIX, SAP, Oracle, MS SQL Server
Project Description:
Technical support for customers for data warehouse development.
Responsibilities:
Member of the Tech support team handling calls in resolving issues with Data Warehouse creation and handling. Resolved problems and bugs with workaround for Bugs.

Project: Automation of Prism Data Warehousing Products
Client: *******************
Duration: February 1997 - January 1998
Role: QA Lead
Environment: Visual Basic 5.0, isual Test 5.0
Responsibilities:
QA lead for a team of 3. Responsible for developing libraries for automation of Prism Software products (Prism warehouse manager and Prism warehouse executive) with Visual Test 5.0. Automation of prism warehousing products for System testing and regression testing. Automation of test cases for individual products for testing the functionality and validations of input data. Generation of test plans and test cases and executing the test cases with the team. Developed the QA statistical analysis tool in Visual Basic 5.0.

Project: Technical Support
Client: *******************
Duration: June 1996 - January 1997
Role: Tech Support Engineer
Environment: UNIX, Windows, ODBC, Oracle, Informix, Sybase System 10, MS FrontPage, Netscape Enterprise Server, MS Front Page Web Server, Java, HMTL
Project Description:
Evaluation support for NetDynamics 3.0 and 3.1.
Responsibilities:
NetDynamics Tech Support for andling cases for resolving complexities in installations in Windows and UNIX platforms. Database connectivity through ODBC to Oracle, Informix, and Sybase System 10, Web servers configuration (MS FrontPage and Netscape Enterprise Server) and resolving issues with applications development (Intranet and Internet applications).

Project: Technical Support
Client: *******************
Duration: January 1996 - April 1996
Role: Tech Support Engineer
Environment: Gupta SQL Windows, SQLbase, ODBC
Project Description: Primary technical support for GUPTA products.
Responsibilities:
Gupta Technical Support for handling customer support calls for Gupta SQL Windows, SQLbase installation, connectivity to RDBMS through ODBC. Solved problems in applications development and workarounds for bugs.

Project: TELICAS
Client: *******************
Duration: 1995
Role: Senior Software Consultant
Environment:Uniface, SQA Team Test
Project Description:
One of the leading top-ranked companies in India, with headquarters in India and operating with branches all over the world. Consultants for Mainframe aplications, AS/400, and client/server applications, employing over 700 employees worldwide.
Responsibilities:
Actively involved in the development and testing of customer administration system for Telicom, Singapore.

Client: *******************
Duration: 1994
Role: Senior Software Engineer
Environment: Gupta SQA Windows
Project Description:
One of the leading Microsoft authorized solution providers and a leading software firm which provides application solutions for corporations in the country.
Responsibilities:
Developed business applications and implemented them at client's site. Conducted workshops on Rapid Application Development using GUPTA SQL Windows for corporate executives. Also worked as Customer Support Engineer for product spport.

*******************
SYSTEMS ANALYST TRAINEE
The company provides business and MIS solutions for clients covering all requirements of the clients. The company specializes in software development training. Responsible for system study at clients' site, system design using the case tool, development of the project, documentation, and implementation of the product, as well as user training.

A creative and satisfying position in Software Development utilizing skills in Software Testing tools, like SQA, Silk, WinRunner, Visual Basic, Oracle RDBMS, Java, Java Script, Html

Hardware: IBM PC's and compatibles
Operating System: MS﷓DOS, Windows 3.1/95/NT
Softwares:
Software Testing:
SQA Test Team, WinRunner, Silk-Web Testing, Silk Performer, Visual Basic, Developer 2000
RDBMS: Oracle - SQL Plus, PL/SQL
Web: Java, Java Script, Microsoft Front Page, Hot Dog, Html

4/99 - Present: ******************* as a Consultant , worked for
Company: ****************, Sr. QA Engineer- Present
Applications: ePass and Movent.com
Role: Worked on HighTech auction software.(epass)Th software was developed to create, bid , analys reverse auctions, mostly used in b2b marketplace. Undertook Build testing, Test planning, Acceptance testing, Database integrity testing, Performance testing., Validation testing, functionality testing.

Company:****************
Application: Spectrum Group has developed web based application accessed by the customers who can buy different types of form packages. It was developed in html and Java script. It contained various modules. Role: Involved in manual and automated testing. Responsibilities included Test design specifications, Regression Testing, functional testing, GUI testing, executed the test cases, defect tracking and defect report, bitmap testing. Tested web applications on multiple browsers and web objects.

Company:****************
Application: The system is windows software application that allows to manage, organize, and report accounts. Application included various features like recording deposits and debit transactions, automatic deposits, displaying current balance. Involved in tracking records of transactions, generating the end of day transactions and preparing monthly Report at the end of the every month.). The system was developed using Visual Basic as front-end tool and Oracle 7.1 as RBMS engine. The testing involved was business function, user interface, installation and integration.
Role: My role was to identify the errors in the design as well in the code by manual testing as well as by using the SQA suite and report the same to other members. Involved in build verification and quality testing using SQA suite. Test execution, defect tracking, defect reporting and summary report analysis using tools like SQA manager, SQA Rbt, SQA test log viewer and SQA Comparators (image, text, object comparators).

Company:****************
Environment: Win NT/Win 95, Visual Basic, Access, WinRunner
Application: Immunization records of School Students.
Role: Involved in Testing of Application developed to verify and enter students' immunization records and status, performed Installation testing, Functionality testing,validation testing.

Company:****************
Environment: Win NT/Win 95, Visual Basic, Access, Silk
Application: General Immigration knowledge base.
Involved in tst planning and implementation of test plan for a Web application. The system had mainly three Modules.1.Different types of Visas: Tracks the different categories of visas available as per rules.2.Eligiblity requisites: Retrieving the necessary list of documents required for particular types of Visa.3.Fees:containing fees table for each Visas category. Role: Testing was done to verify the integration of the three modules and the functionality of the Application, and documentation testing. Also, performed Link testing through Silk.

10/97 - 3/99: Company:****************
as a Software Engineer
Applications: Intranet, Password Screens, Employees' Payroll System, Products Marketing Software, New Employees' Performance Application, etc.
Role: Team member;Involved in Testing Applications developed for the Insurance industry. Performed web application Testing using Silk 4.5 automted tool. The intranet of the Company was tested to determine the Functionality, User friendliness of the Application Which had the Securities and Insurance details .Also performed Link testing, Bitmap Testing using Silk. Understanding the system requirements and all round understanding of Application under test. Recording the test procedures and test cases as per the design document, User Acceptance Testing of Financial Applications, Validation Testing, Documentation Testing of Financial Applications, Reporting bugs tracked into SQA Manager the error tracking utility. Also, assisted in analyzing, designing and developing Applications using Visual Basic and Access Database. Also, used Silk Web testing tool to test bitmaps. Utilized Combo box, Picture box, Image, OLE Object to create Applications. Assisted in creation of Password screens for security of the applications (Design and Codes), using Visual Basic, Developing Training Softwares in Visual Basic, icorporating OLE, within the Application.

6/95 - 4/97:
Company: ****************
Environment: Windows 95, Visual Basic, Access.
Role: Involved in manual testing of the Sales Applications, performed end﷓to﷓end testing, Installation testing, Involved in Black box testing, Regression testing, worked closely with the development team to resolve defect tracked issues.

6/95 - 4/97: *******************, also as an Administrator.
1/94 - 5/95: *******************, as Computer Administrator

7/88 - 12/93: ******************* as an Administrator.
Responsible for handling all the day to day activities of this firm including client management, and developing new accounts

T/Diploma in Computers from Aptech, India, Queens College, NY, USA Bachelors Degree in Commerce, University of Bombay

I am a Quality Assurance Analyst seeking a position with a progressive, technological company that will allow for continued professional growth. I have five years experience in testing both web-based and desktop software, as well as experience as a QA Lead, and seek a company that values quality and the processes needed to achieve it.

*****************, (********* and *********), August 2000 - Present
Functional Testing Coordinator, responsible for managing the day-to-day QA requests received from Development and Product Management. My responsibilities include managing a group of 4-6 other testers, assigning testing roles, providing daily reports to all interested parties, working with developers, DBAs, and Engineering to resolve environmental issues, verifying testing results, writing scopes for testing projects, managing our QA environments, working with Controllers to ensure the quality of daily releases to three live software sites comprised of 7 separate web environments, and working with QA Manager and Director to ensure quality and adherence to company process.

*****************, March 2000 - June 2000
QA Lead responsible for testing of multiple desktop products, implementation of company QA processand procedures, evaluation and purchase of testing and product management tools, and assistance in transition from desktop software provider to ASP provider, to include designing a comprehensive test plan for validating requirements. I was also responsible for generation and execution of test scripts using Mercury WinRunner. I left the company to move to New Jersey.

*****************, Jan 1998 - March 2000
Senior Test Analyst responsible for generation of test plans, test cases, and traceability matrices on various projects as QA lead of those projects, attendance at CCBs and SCCBs as necessary, implementation of QA processes and procedures for growing company, implementation of defect tracking procedure, communication with Dev leads on product implementation, and analysis of requirements as company moved from a DOS based to a web-based product using EJBs and Java. Also responsible for scripting and execution of automated test cases using Mercury's WinRunner. I left the company for th opportunity to implement QA at a company and be responsible for designing procedures for the future of that company.

***************** Feb 1996 - January 1998
QA Analyst responsible for testing of multiple web-based e-mail environments, implementation of processes and procedures, implementation of defect tracking software and process. Lead tester on Netscape's WebMail, involved from inception to launch over a 9-month period, to include traceability of requirements, test plans, test cases, test results, and SCCB. I left the company seeking a more technical position with better pay and benefits.

***************** Aug 1995 - Feb 1996
Customer Service Representative responsible for phone and email support of a client base of over 1,000,000. Responsibilities included troubleshooting, escalation and isolation of issues, and implementation of a trouble ticket-tracking program for escalation to dev in absence of a QA department.

and

Around five years of diverse experience in Soft ware Quality Assurance, Business Analysis, GUI, Automation Testing, System Testing, including Functionality, Performance, Stress and Regression Testing of Client/Server and Web based applications. Automation Testing using SILK, WINRUNNER and QA Partner. Experienced in Manual Testing of Client /Server and Web based Applications. Having excellent professional skills to play as team member.

Consultant Present
************, Falls Church, VA
Involved in testing and implementation phase of AdvisorDecide, which is a comprehensive financial decision support tool. Financial Advisors (FAs) to generate financial reports for their clients based on various user-defined financial scenarios use it. When possible, the clients' brokerage accounts supply the input data. Otherwise, the FA manually enters the data. Centrally maintained tables also supply universal or rules-based data.
Responsibilities:

QA Analyst Dec 99 to Aug 2000
************, Colorado
Involved in Customer Care and Billing System: This is a web based Application. Which mainly comprised of two modules: FrontOffice and BackOffice. Account Management is a front end application which is used in account setup, account service information (locations, activation dates, pending orders) and product ordering In the Dispatch Management is a front end application utilied in managing technicians, shifts, skills and locations. This application provides the information on technician's schedule and their work orders. Service Delivery is a BackOffice application, to deliver services that are being provided to the customer. This includes automated tasks like authorizing cable boxes or provisioning telephone and cellular switches. Also could include manual tasks that require a technician. Responsibilities:

QA Engineer Jan 99 to Dec 99
************,
The project involves analysis, design and development of various applications of the state for the different divisions within the Department of Human Services. The project isintended to automate the process of human services provided by the state. The project contains Modules like Medicaid Management System, Bureau of Family Information Aspire etc. to distribute the services. Basically this is a conversion project from COBOL to Power Builder. The front-end screens are developed using power builder and back end as COBOL flat files and Oracle database. Responsibilities:

QA Engineer Jul 98 to Jan 99
************,
************ is in the business of factoring services, to manage accouts receivables for commercial organizations in the automobile, truck and aviation segments and value added information services to their business partners. They manage this through a variety of credit cards, issued to the customers. This application utilizes COBOL and Power Builder (front-end)
Responsibilities:

QA Engineer Jan 98 to Jul 98
************,
Financial Management System: This project involves analysis, design and development of various modules for different departments within the bank. These application systems are interlined as and when necessary to avoid duplication of work and also to help in faster processing of dat. Entire project has been grouped under three heads, which are Finance, Projects and Administration. Finance Application includes - General Ledger, Loan Ledger, Governments soft loans and financing, Treasury, Investments and Fixed assets accounting. Project Application includes - Project Tracking, Status and History, follow up, Disbursement and legal functions. Administration Application includes - Pay roll and Personnel, Mailing and follow up, Shareholders register maintenance and resolutions and follow up.
Responsibilities:

QA Analyst Jul 96 to Jan 98
****************************
CC2000 is an object oriented, Client Server based reverse engineering tool to provide comprehensive and complete solution for tackling Year 2000 problem. The tool helps in the planning and monitoring of the conversion process. It provides comprehensive documentation for the legacy system code readying the client for the future migration strategies. This application includes, Planning, Inventory Loader, Analysis, QC2000, Code Correction.
Responsibilities:

Delivery Manager, A Data Warehousing Application.
Client: ************,
This is a III - Tier client/server architecture. The architecture envisaged five environments, viz., data capture, and data access, repository, desktop and infrastructure environments. All these environments are designed to work in a distributed client server environment and implemented using state-of -art-tools. All these services are integrated with desktop application. The delivery agent is a tool, which access the repository and helps the end user to place the orders for information needs.
Responsibilities:

Lead Software Quality Engineer position

6 years of experience testing applications running under Windows NT4.0/2000, Windows 95/98, Windows for Workgroups 3.11, MS-DOS, UNIX, Macintosh OS and related applications, objects, devices and drivers

Operating Systems:	Macintosh, MS-DOS, Windows for Workgroups, Windows 95/98, Windows NT4.0/2000, Solaris, HP-UX, Linux
Servers:	WebLogic, Progress Apptivity, Sterling Eureka, Merant SequeLink
Web Testing Tools:	Mercury Interactive LoadRunner, Benchmark Factory, WebLoad, Astra Site Test and LoadRunner, for testing applications, objects and methods
Software Test Automation Tools:	SQA Robot, Mercury Interactive WinRunner/LoadRunner, Microsoft Test, QA Partner\Silk Test, Oracle Test tools and WinBatch
Hardware (WAP) Testing Tools:	LoadRunner, WinBench, Autotest, Benchmark Factory Programming
Languages:	Java, SGML/XML, JavaScript, HTML, DHTML, Shell Scripting
Programming Tools:	Jtest, MKS Toolkit, Vantive, MKS Source Integrity, Perforce, Scopus, Clarify, Rational Rose, Visio, MS Project, Oracle Projects.
Databases:	Sybase, Oracle, Microsoft SQL Server, DB2, Informix, Progress 9.X, Centura SQLBase, Microsoft Access and other RDBMS
Network Protocols:	TCP\IP, WAP, JDBC

July 2000 - present
Software Quality Assurance Manager
*****************

January 2000 - July 2000
Lead Software Quality Assurance Engineer
*****************

July 1999 - January 2000 Principal
Software Quality Assurance Engineer
*****************

November 1998 - July 1999 Senior
Software Quality Assurance Release Engineer
*****************

June 1998 November 1998
Software Quality Assurance Engineer
*****************

Dec.1996-June 1998
Software Quality Assurance Engineer/Test Writer
*****************

1995-Dec.1996
Software Quality Assurance Engineer
*****************

Jul.1994-1995
Software Tester
*****************

1989-1992 Test Control Engineer
*****************

1987-1989 Army Telecommunication Technician *****************

Available upon request

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