Answers to your questions can be found on this page. If you have any additional questions, comments or suggestions, we would love to hear from you! Please send email to: degstoys@gmail.com.

• degstoys@gmail.com (email)
• +63.2.850.8080 (After 7 PM)
• +63.920.9233620 (SMS)
• Yahoo! Messenger
  

• Ordering
• Forwarding Service
• Payment Options
• Pickup / Shipping
• Pre-Orders
• Order Processing / Cancellation
• High-End Collectibles
• International Orders

DegsToys.com is a portal to my eBay auction listings. You need not be an eBay user to purchase from me. I will have numerous listings in no particular order this site will serve as a catalog to what I have in stock, and items for pre-order.

Purchases can be made direct via email or SMS, however, eBay.ph auction orders will be prioritized since it will be sanctioned by eBay rules and regulations. Direct orders are also subject to inventory verification and availability may change without prior notice. Which is why I highly recommend you to use eBay.ph, and also, to build your reputation as a good buyer.

I do not have a brick and mortar store, but items are available for inspection at our Makati pickup point. Appointments must be made prior to item inspection.
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Forward Service info here.
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DEGSTOYS gladly accepts CASH, CHECKS, G-CASH, or PAYPAL for purchases. Payments made by check are subject to clearing of up to 10 business days.

You may also deposit directly to my account at any BPI (not Family Bank) Branch within Metro Manila, you may have to pay deposit fees for branches outside MM. Account info is provided upon finalization of order. If you have a BPI account with an ATM card, I suggest that you enroll my account to your check free payments facility so that you can just transfer the payments thru Express Phone or Express Online. It's more convenient and it's free!
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DegsToys.com uses FedEx/Air21 for most domestic customers. You must provide a valid residential or commercial "ship to" address when ordering. Available (on hand) items  usually ship within 2-3 business days. You will receive an email confirmation with tracking information when your order has been shipped.

Pre-order items ship 2-3 business days upon shipment arrival in Manila. Pre-ordered items may be charged 1-2 weeks before the items arrive to avoid delays at the time of shipment.

All shipping costs will be calculated upon finalizing the order. Shipping costs are pro-rated to item size & weight. Rates start at P80.00 within Metro Manila, while orders outside Metro Manila will incur additional shipping charges.

Will Call/Customer Pick-UP (WC) is available. Pick up your order with NO Shipping & Handling charge. Exact details (date/time) for pickup will be provided upon finalization of order. You will be notified when your order is ready.
Here are the pickup points:
- Makati (Mon-Sat): Cityland Pasong Tamo Tower (in front of Don Bosco Makati)
- Quezon City: General Ave., Project 8 Quezon City

FREE Shipping Policy:
Orders of P2,500.00 or more will be delivered for free to the following cities: (Mandaluyong, Makati, Manila, Muntinlupa, Pasay, Pasig, Quezon City)

Delivery locations outside these areas will receive a P55.00 discount from the total delivery cost. Restrictions may apply. DegsToys has the right to cancel/modify this service at anytime.
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If you place an order containing "in-stock" and "pre-order" merchandise, the "in-stock" items will ship immediately. Pre-ordered items ship as they arrive. If you pre-order multiple items or sets, shipping costs will be calculated and charged each time a new item is shipped to you.

We do our best to combine shipments and save you shipping costs, however not all items will arrive at the same time. We recommend you place separate orders for "in-stock" merchandise and "pre-order" items to help you keep track of shipping costs.
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On Hand Items:
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Pre-order Items:
Since I do not take downpayments for pre-orders not all pre-orders can be cancelled. But most items can be cancelled up until the items are prepared for shipment to Manila.
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A down payment for some high-end replica items is required. This notice will appear in the item's description if it is subject to this policy. This practice makes purchasing easier for our customers by splitting up payments. The down-payment is fully refundable if the item(s) do not ship to us.

Special payment plans are also available to clients with good payment history. You will receive an e-mail from me if you qualify for this promo.
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Overseas shipping is not available at this time. We apologize for the inconvenience.
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