OBJECTIVE

Provide structure and accessability to information using network technologies. Combine solid foundation in computer skills with networking theories to enhance internal and external information management.

EDUCATION

1994 - 1999 University of Maryland European Division GPA: 3.240
* BA Computer Studies; AA Italian Studies; AA General Curriculum

1994 - 1995 Community College of the Air Force GPA: 3.450
* Associate of Science in Aircraft Armament Systems Technology

WORK EXPERIENCE

1996 - 1999 US Air Force - Aviano AB, Italy
Network Administrator: Selected for job outside of trained specialty by senior leadership for "Can Do" attitude and high motivation level. Initiated many projects ahead of requirements providing ready-to-use tools when needed. Self-taught many areas when training not available.
* Installed and configured multiple LANs using Cat 5, fiber, switches and hubs
* Installed and maintained file and CD servers using Novell and NT platforms
* Administrated 280 user multi-protocol network granting access and privileges
* Computer Security Officer - applied security patches and updates to servers
* Reviewed audit logs for viruses, intruders and fault analysis

Information Architect: Created corporate internet and intranet sites facilitating service to the customer, corporate documentation, and internal communication.
* Coded and maintained 300+ page internet site promoting corporate publicity
* Created a corporate intranet site to pool 15 work-centers, in four buildings, into one coherent organization - provides a "One Stop Shop" for information
* Linked and maintained local sites with organizational extranet


Work Group Manager: "Known by Name" to external organizations as the "fix-it" man. Troubleshot various databases and systems to include Lockheed Martin's IMAS. Maintained and accounted for over 100 computers and 300 components for over three years.
* Revamped 60 desktops to increase life cycle and save an estimated $75,000
* Help Desk - provided remote technical support and guided troubleshooting
* Y2K Control Officer - identified, tested, and implemented corrective measures
* Budgeted $75,000 to procure new assets and consumables annually


Trainer/Instructor: Trained over 300 individuals annually on computer policies. Designed and produced multiple training aids for difficult tasks and applications. Initiated in-house courses to teach computer and network basics.
* Conducted briefings and lectures on hardware/software use and configuration
* Authored training manuals and reference guides for complicated applications
* Provided 1-on-1 assistance to workers requiring in-depth knowledge of programs
* Created corporate intranet and internet sites facilitating internal and external needs


1989 - 1996 US Air Force - Iceland - Japan - North Carolina
Aircraft Armament Systems Technician: Gained valuable leadership abilities while directing two trainees. Managed shift for last two years, expediting twelve or more workers.
* F-15 C/D/E, ACP - MSIP (89-94); F-16 C/D Block 40 (94-96)
* Supervised more than ten workers expediting workflow to accomplish daily tasks
* Performed quality assurance inspections certifying work accomplished
* Troubleshot system malfunctions using schematics, test equipment and intuition

SOFTWARE SUPPORTED

Operating Systems and Languages
* MSDos, Windows, NT; Linix, Unix, Pascal, C, C++, CSS, Java, JavaScript

Networking
* Novell IntraNetWare 4.1, 5.0, ManageWise, GroupWise
* Microsoft NT 4.0 Client/Server, Exchange Server, DHCP, GSNW
* TCP/IP, IPX/SPX, FTP, Telnet, Tele-Conferencing, ISP Connection

Applications
* Word, Excel, Access, PowerPoint, Outlook, Exchange, Publisher, FrontPage
* Adobe PhotoShop, Illustrator, PageMaker, Streamline, ImageReady, Acrobat
* 3D Max; Visio; Corel Draw; Lotus Suite; PGP

SECURITY CLEARANCES

Top Secret -- DCID 1/14 971014

LANGUAGES

Fluent in Italian - Lived, studied and toured in Italy for over five years

INTERESTS

Graphic Arts design, Typography, Fontography and Internet design, Sommoliering, International Cuiseen and Travel