Adding an Automated Clearing House (ACH) Payment Type

You can add an Automated Clearing House (ACH) payment type to a subscriber's account.

The ACH account creation process is a two step procedure. The following two pieces of information must be received before the ACH account is complete:

  1. Receipt of an Authorization Signature Form. Once you complete the information on this page, you must also fax, email, or mail the Authorization Signature form to the subscriber. When the subscriber returns the signed form to you, you must update the subscriber's ACH account to reflect its receipt.

  2. Validation of the ACH account by Verisign. Verisign is a Web-based batch payment processing application which approves or denies the new ACH account. Once you complete this page, the ACH account information goes in real-time to Verisign. The subscriber can expect a 2 day turnaround time from Verisign before their new ACH account is either approved or denied. The subscriber will automatically receive an email from Verisign notifying them of their approved or denied account.

Note

After you add the an ACH account, click next to the subscriber's account to open the Update ACH page. In approximately two days, you will see the text "Yes" next to the Validated field. This indicates that Verisign has approved the subscriber for a new ACH account.

Steps

  1. Enter the subscriber's bank name.

  2. Select the Bank Account Type, either Savings or Checking.

  3. Enter the subscriber's Bank Account Number. Do not enter dashes; this is a 10-digit number.

  4. Enter the Routing Number. Also known as the ABA number, the routing number is a 9-digit number that appears at the bottom of the subscriber's bank check.

  5. Enter the subscriber's name and bill-to address information in the remaining text boxes.

  6. Optional. Check Preferred Payment to indicate that this ACH entry is the subscriber's default payment method.

  7. Click OK. Next, you must fax, mail or email the Authorization Signature form to the subscriber. When you receive the form, you will update the subscriber's ACH account to reflect its receipt.

What's Next?

Receiving ACH Authorization