Samples

 

This web page provides links to some documents I worked on at MetraTech. Use this page as a starting point to view samples of my Technical Writing.


Title

Format

Description

Plug-ins

Help

API Reference:

Provides reference information on plug-ins -- objects that process session data for a pipeline to implement individual business functions such as creating accounts or performing tax calculations.

MetraCare Help

Help

Online Help System:

Provides step-by-step instructions for administering all aspects of a subscriber's account information - including tasks such as adding new subscriber accounts, issuing credit requests, and adding new Customer Service Representatives (CSRs) to the system.

Product Catalog Overview

.PDF

Short Overview:

A high-level overview describing the Product Catalog functionality. Anyone in your organization should be able to benefit from reading this document.

Platform Programmer Guide

.PDF

Developer Documentaton:
Note that this a short section extracted from the complete, 160-page manual

Provides information on using and configuring MetraNet Platform components, including pipelines, stages, and plug-ins.