About Folder Ownership

A Folder Owner is the account that has permission to see usage and cost information for all accounts within the folder.

Depending on the structure of a given account hierarchy, when an account moves to a new folder, a new supervisor will be able to see an account's usage and cost information in MetraView. The account's previous supervisor will most likely no longer be able to view this information.

Other general rules for folder ownership are:

Regarding this last business rule: this flexibility ensures that usage and cost information will always be accessible in MetraView by an assigned manager, even if there are vacancies or other complex changes to a company's reporting structure.

In MetraView, by going into Reports, folder owners can view usage and cost reports for all accounts within their folder.

Example

Let's say Alvin, in the Accounting folder, is being moved to the Executive folder, as shown below:

After the move, Alvin's new supervisor (the Executive folder owner) will now be able to see his usage and cost information in MetraView. Alvin's previous supervisor (the Accounting folder owner) will no longer be able to view this information

Q: But suppose Alvin is the folder owner for Boston Accounting? When he is moved, who owns this folder?

A: Even though Alvin is now in the Boston Executives folder, he can still be the owner of Boston Accounting.

Alvin retains his status as the Boston Accounting folder owner until an Account Administrator designates another account as the folder owner. Conceivably, Alvin could reside anywhere in the OmniDesk hierarchy and still be the Boston Accounting folder owner. You could also make Peter Bergman the Boston Accounting folder owner until a replacement is found for the position of Boston Accounting supervisor.