MetraView is MetraNet's brandable, interactive, real-time bill presentation solution that allows the service provider's customers to view their billing data in real time. (It can also allow for subscriber self-subscription and online payment.)
The following account properties affect what is viewable to a given subscriber in MetraView:
On MetraView's homepage, subscribers are able to click on either of two menu options to read their billing information:
The Your Bill button displays a subscriber's Online Invoice. The Online Invoice is the section of MetraView that displays itemized charges that are currently owed or have been paid. It allows the subscriber to select summary or detail views of the charges. Only payers can see online invoices (and they can only view the accounts that they pay for).
The Reports button displays a subscriber's Online Billing Reports. Online Billing Reports is the section of MetraView that displays usage and cost information for the current billing period as well as the previous periods. It allows a subscriber to select summary or detail views of billing data by folder or by product. All subscribers can see their own usage and cost information in reports. Folder owners can additionally see all usage and cost information for accounts contained in their owned folders.
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Note |
MetraView's reporting feature should not to be confused with MetraNet's Seagate reporting components. Seagate reporting is a separate feature of MetraNet. |
Click the links below to see examples for each of the account scenarios.
The account is not a folder owner, and does not pay for its own charges
The account is a folder owner
The account pays for multiple accounts