About Payment Redirection

Payment Redirection is the account property that shows who pays for an account's usage and other charges. It also shows if the account pays for other accounts. A payer account is marked with a P icon () in an account hierarchy.

Some general rules regarding payment redirection:

Tip

See Effective End Date Idiosyncrasies for some tips about entering the end date.

The accounts that accumulate usage are frequently not the same accounts that actually pay the bills. To set whom an account pays for, the Account Administrator would access the payer account's properties and check to see if the proposed payer account is configured as billable (Billable/Non-Billable is the property of an account that determines if it may be billed for usage, either its own usage or another account's usage).

In MetraView, by going into Your Bill, payer accounts can see Online Invoices for accounts that they pay for. (The Online Invoice is the section of MetraView that displays itemized charges that are currently owed or have been paid. It allows the subscriber to select summary or detail views of the charges.)

Example

Say Susan Underhill in the Accounting department was given responsibility of paying all service provider bills for the Boston office. With Susan as payer, the account hierarchy would appear as follows:

All accounts in the Boston Executives, Boston Accounting, and Boston Tech Support would have their payments redirected to Susan Underhill.