KunZone STORE INFORMATION:

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SHIPPING POLICIES

 

We know you are eagerly awaiting to receive your beautiful jewellery,health products,laptops or gadgets. So we make every effort possible to ship your order as quickly as possible. Item(s) will be mailed within 2 - 5 working days once the correct payment is received we will update you if there is any changes. Please be reminded we cannot be made liable for any loss/damage of item in the process of mailing.


LOCAL (SINGAPORE) & FORIEGN ORDERS :


KunZone use the following mailing options:



Normal Mail
Registered Mail or SpeedPost                                             

Please be reminded we cannot be made liable for any loss/damage of item in the process of mailing/shipping.

                                                                                                                         

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PAYMENT OPTIONS

PAYMENTS Via DBS/POSB Mode :

 

 

 

KunZone accept Interbank Funds Transfer payment of its online purchases.

Our financial details for payment are:

Singapore Dollar (SGD)

Bank Type

POSB Saving

Account Number

057-74983-0*

 *Account number will be given after confirmed purchase.

There are two ways of effecting the transfer:

1.

Offline - Phone banking, ATM Teller, Bank Teller

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Using POSB/DBS & other bank ATM tellers for funds transfer

 

2.

Online - Internet Banking

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Apply for DBS Internet Banking

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Set up Funds Transfer for DBS Internet Banking

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Using Funds Transfer for DBS Internet Banking

 

Account holders of POSB/DBS bank as well as other banks may use the Funds Transfer payment for purchases on this website.

This is undoubtedly a more secured and convenient way of making payment for online purchases as it requires the shoppers to login using a PIN number and a password to complete the payment.

As an added security feature for POSB/DBS account holders, you may also configure to receive SMS messages or paging whenever a funds transfer is being made using your account.

Note: The sample screens shown below are merely simulated screen and may differ in some way from the actual process.

 

Using POSB/DBS & other bank ATM tellers for funds transfer

General steps to effect a payment transfer using ATM tellers; steps may differ for different bank tellers:

1.               Insert ATM card

2.               Login to ATM teller

3.               Select 'iBanking, Cashcard & more services'

4.               Select 'Funds Transfer / Fixed Deposit'

5.               (From which account) Select your account type eg. POSB Savings

6.               (To another account) Select POSB Savings

7.               Key in My Account number: 057-74983-0

8.               Key in the amount to be transferred

9.               Select 'If correct, press'

10.           Select 'To confirm'

11.           Remove ATM card

12.           Collect your receipt

13.           Notify me via sales@kunzone.com on the Date, Time and Reference No. that is printed on the receipt


ATM Receipt: Look for Ref number

While at the ATM machine, you may also want to consider applying for your free Internet Banking account, if you holds any POSB or DBS accounts. See Apply for DBS Internet Banking

Note: Certain ATM tellers may not have a funds transfer feature to other banks.

 

Internet Banking Sites

The following Internet Banking sites are recognised:

·                         Citibank CitiDirect Internet Banking at www.citibank.com.sg

·                         DBS Internet Banking at www.dbs.com.sg

·                         UOB CyberBank at www.uobgroup.com.sg

·                         OCBC Internet Banking at www.ocbc.com

 

Setting up Funds Transfer for POSB/DBS Internet Banking

Internet banking allows a host of other online banking services like account enquiry, funds transfer, payment & GIROS services, etc. all from the comfort of your desktop.

For POSB/DBS account holders and if you are using Funds Transfer to KunZone for the first time, you will need to setup a payee account for subsequent Funds Transfer transactions.

1.               Login to DBS Banking website.

2.               On the left navigation pane, click Funds Transfer.

3.               Click Funds Transfer: Add New DBS/POSB Payee.

4.               Fill in the information as shown below:
Account Information

Account Name

YOUR NAME

My Initials
(For display on payee's bank statement)

(Maximum 12 characters)

Daily Transfer Limit

S$5,000.00  (click here to change limit)

5.              
New Payee Information

Payee Account Type

Payee Account Number

(Please omit dashes)

Nickname Of Payee

(Maximum 20 characters)

6.               Click Submit button to proceed.

7.               A confirmation screen will appear:
New Payee Information - Confirmation

My Initials (for display in payee's statement)

Your Initial

Account Type

POSB Savings

Account Number

123-456789-0

Nickname For Payee

KunZone

8.               Click Confirm button to proceed. A one-time password (OTP) will send to you via SMS/Paging.

9.               Click Make OTP Application.
Key in the one-time password received and click Submit to proceed.

10.           Click Confirm to finalise.

11.           Application for Funds Transfer completed.

 

Using Funds Transfer in POSB/DBS Internet Banking

After you have setup Me ( KunZone ) as a payee account, you may use the Funds Transfer option to initiate a payment to KunZone for your online purchase at www.KunZone.com

1.               Login to DBS Banking website.

2.               On the left navigation pane, click Funds Transfer.

3.               Click Funds Transfer To Other DBS/POSB A/C.

4.               Select KunZone as Payee by clicking the radio button:

From Account

To Account


Add New Payee

Amount

S$

5.               Select Immediate Transfer

6.               Click Submit button to proceed.

7.               A confirmation screen will appear.
a) Verify the details to be correct.
b) Click Confirm button to finalise the transfer.

8.               Upon successful completion of the funds transfer, a message screen will appear:

From Account

POSB Savings
123-45678-9

Latest Available Balance

S$999.99

To Account

POSB Savings
057-74983-0 GoldKnight

Amount

9.99

Transaction Reference

95537609

9.               Take note of the "Transaction Reference" number.

10.           Notify Me of the payment via email to sales@KunZone.com indicating this transaction reference and your orderID.

11.           Payment by Funds Transfer completed.



Please be advised that your item(s) will be shipped only after your payment is received and confirmed. 
We do not accept personal checks!


CANCELLATION NOTICE & FRAUD NOTICE:
We reserve the right to cancel any order with just cause. Any payment will be refunded if we elect to refuse service. We do not process fraudulent orders. Any fraud activity will be reported to the proper authorities.

 

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TRACKING YOUR REGISTERED ITEM(S)

If you choose your item(s) to be send by Registered Mail, When we mail your item(s) you will receive an email that we will include the Registered Article Number and Month, year of posting, to the email address you provided when you make your purchase. 

To track your registered order - Click Here  and typing in that information given.

 

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© KunZone, 2002-2005. All rights reserved.