Question: What is these thing called sypware that people are talking about? Is it harmful to my computer?

Answer: Spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet, spyware is programming that is put in someone's computer to secretly gather information such as website visited or even users internet password of the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program.

Question: What if I already have a famous Anti-virus program installed, does it mean I am safe?

Answer: Firstly, you will have to know that Anti-virus program are not specially design to detect and removed spyware. Their main function are to prevent,detect and maintain a virus free system. Therefore different from a mal-ware removal program. Secondly a effective anti virus program required frequent update on virus defintion file. Having a Anti Virus program that is not updated is the same as not having any Anti virus program.

Question: What is a viruse definition file?

Answer: A virus definition file update your Anti virus program on the lastest virus list in the world. Only with the latest definition file can your computer be protected effectively.

Question: So what if i just choose to ignore the problem?

Answer: If you chose to do so, your computer start up will probably become slower, your computer will also become slower in speed, there tend to have more error messsagers, your computer will hang in the middle of your work, you will also probably also be spreading to friends whose e-mail are in your E-mail address book, your system might crash and worst is your password might be mis-use.

Question: Will there be any extra charges beside the $29.90 for the Home Packages?

Answer: No, there will strictly be no extra charges. The service will include; 1) Servicing at the comfort of your Home, 2) Detect and removal of all mal-ware (spyware), 3) Update or install Anti-virus software, 4) Fine Tune Computer system to better performance.

Question: But what if I have other request?

Answer: Please let us know in advance, so we will be able to let you know the charges.

Question: Do you service on weekend?

Answer: Yes, as our customers are mostly home user who do not like the hassle of bringing their computer to the shop, we have flexible timing of servicing you after your work during the evening or weekend when you are free at home.

For any other enquires
Please call us at H/P: 9839 7493, SU or Email us at pc_engineering2000@yahoo.com.sg

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