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Name of the Organization:
Number of Staffs:
Your Position in the Organization:
Highest level of Education:
Section B (Rate these statements according to the scale
1. There is insufficient
education on E-Commerce in Malaysia.
2. There is insufficient
standards and procedures in E-Commerce.
3. There is a need for further
standards and procedures for E-Commerce.
4. E-Commerce has a significant
impact on the way of doing business in future.
5. The government should enhance
the involvement of SMIs' in Malaysia into E-Commerce.
Section C (Only for E-Commerce Users)
1. Do you feel secured to use E-Commerce?
2. Do you think E-Commerce leads to a cheaper way of dealing business?
3. Do you face problems trading online?
If 'Yes', please state.
4. How is the procedure of payments? Please state briefly
5. In your opinion, which is the cause of fear for E-Commerce
among small and medium industries?
Section D (Non E-Commerce Users)
1. Do you have a clear idea of what is E-commerce?
2. Would you like to trade online?
3. Are you satisfied with the traditional way of doing
4. Do you agree that Small and Medium Industries are
affected by the process of globalization?
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