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#Written by David Tam, 1999. #
#davidkftam@netscape.net Copyright 1999#
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From tamda@ecf.toronto.edu Mon Jul 12 18:28:24 1999
Date: Tue, 2 Mar 1999 06:57:48 -0500 (EST)
From: David Kar Fai Tam
To: APS 424S
Subject: #15-03/02/99-"Cautious applause greets B of M's small- business initiative"
The Globe and Mail, Wednesday, February 24, 1999. B9.
This article talks about Bank of Montreal's pledge to
increase the amount of money it loans to small businesses. It
plan's to increase the amount loaned to $20 billion annually by
the year 2004. Currently, they are loaning $9 billion annually.
Matthew Barrett, exiting CEO, made a pledge to create a division
dedicated to small and medium-sized businesses and these are some
of the actions that will be taken. As well, it plans to double
its venture capital investment to $400 million. Incoming CEO
Anthony Comper plans to follow through with this plan.
Reactions of the small business sector and the Canadian
Federation of Independent Business (CFIB) are ones filled with
caution. These critics have always been skeptical about promises
made by big banks to help.
In our lectures it was mentioned that even though Canada has
only five major banks, each one has expertise in providing
financial services to specific industries. The Bank of Montreal
is attempting to market itself as focused towards small and
medium-sized businesses. In fact, it hopes to develop a
reputation within these class of businesses. They hope that in
the future when small businesses think of banks they will
automatically think of the Bank of Montreal.
Some other actions include plans to reduce the account
manager turnover rate which have been detrimental to relations
with these customers. It also plans to add 1000 more account
managers to aid this cause. Mr Frank Techar, who will run the new
division, says that over time his new division will look at
lending money to companies it would not lend to under current
criteria.
I think this is a good sign for small businesses. Although
any small business should be skeptical about any promises made by
banks, these announcements will only help the cause and increase
awareness, possibly pressuring the other major banks into taking
more action. I think the Bank of Montreal's plan is quite
sincere. It plans to offer small business more than just a loan
or a line of credit. It will offer a "variety of value-added
non-banking services to help ease the pressure in both the work
and personal lives of customers". They also plan to expand
existing programs such as sponsoring magazine advertising for
small business.
The Bank of Montreal seems to understand the needs of small
business since they are not simply making easy promises of
loaning more to this sector. Any bank can easily make such
promises and therefore pretend to be pro small business. The Bank
of Montreal genuinely wants to help small businesses achieve
success. They understand that simply offering a loan won't help.
They want to develop long lasting partnerships and gain the trust
and respect of small businesses. The Bank of Montreal is treating
this as a long term goal that will be beneficial to both the
company and the small businesses in the long run.
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