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Summary of Qualifications |
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More than 8 years of diversified IT experience, supporting, implementing, and administering system in Information Technology field.
Self motivated person, talent for proactively identifying and resolving problems.
Excel in team collaboration and solution brainstorming.
Broad technical backgrounds, which includes process/systems analysis, and design for infrastructure technology groups.
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Professional Experience |
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| Schering Indonesia, Jakarta |
Sep 1999 – present |
| Head of LAN and Lotus Notes Administration |
- Managed and administered the day-to-day operations to support a complex LAN/WAN with 100+ of users on Windows NT4.0/2000/XP/98/95 and AS400 Environment.
- Responsible for the management of PCs, desktop operating systems, Lotus Notes, office automation software and network operating systems.
- Lead and managed the migration project from Windows NT 4.0 to Windows 2000/XP.
- Migrated and upgraded corporate mail system, from Lotus cc:Mail to Lotus Notes 4.6, from Notes 4.6 to 5.0.3 and subsequently to Notes 5.0.7a.
- Analyzed, designed and developed some workflow applications.
- Connected/ integrated Lotus Domino/ Notes with corporate enterprise database (DB2/AS400).
- Provided technical administration, support and maintenance of hardware/ software.
- Drafted some IT policies, standard operating procedure and manual operation.
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| Elektrindo Perkasa Utama, Jakarta |
Jan 1998 – Aug 1999 |
| Support Manager |
- Implemented and supported the Computerized Maintenance and Material Management System (CMMMS/MAXIMO) at several clients (PLN Power Plant Tanjung Priok, PLN Power Plant Semarang and VICO).
- Conducted the user training (Lotus Notes, MAXIMO, and SQR3 Report Generator).
- Developed and established the corporate LAN infrastructure and security.
- Established a new computing system environment and managed all phases in bringing corporation online.
- Lead in corporate web site development, installed Domino/Notes 4.6 as the application/mail server, collaborated with Windows Terminal Server (Citrix Metaframe) as the application web server.
- Managed and supervised technical support staff.
- Designed, developed and implemented the Technical Knowledge Base databases to reduce service calls of help desk support.
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| Total Info Kharisma, Jakarta |
Jan 1997– Dec 1997 |
| Application Specialist |
- Designed, developed, deployed and maintained web site using web development tools and technologies (HTML/DHTML, Perl/ CGI, JavaScript, Adobe Photoshop).
- Designed, implemented, and supported networks for small business enterprises.
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| Centralindo Panca Sakti, Jakarta |
Feb 1995– Dec 1996 |
| Computer Programmer |
- Analyzed, developed, deployed and maintained new application system to replace the manual operation of Public Payphone Card System (from MS Excel to application program developed under Clipper 5.3 and Visual FoxPro).
- Supported the computer-related needs of the users, new PC installation/ configuration, troubleshoot software and hardware problems.
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Education |
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Bina Nusantara University, Jakarta Indonesia, June 1996
Bachelor of Computer Science, Majoring Information Management.
GPA 3.27/ 4.00
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Professional Training & Certification |
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- Certified Lotus Specialist System Administrator 1 (CLS-R.4.5)
- Certified Lotus Application Development 1 (CLS-R.4.5)
- Notes R.45 System Administrator 1 – ExecuTrain, Jakarta.
- Notes R.45 Application Development 1 – ExecuTrain, Jakarta.
- Notes R.45 Application Development 2 – ExecuTrain, Jakarta.
- Local Area Network Course - BNTRC, Jakarta.
- Clipper Programming Advanced Course – BNTRC, Jakarta
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Technical Skills Summary |
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Operating systems:
Windows NT 4/ Windows 2000/ 98/ 95, Microsoft Backoffice server (SMS, IIS, Proxy server, SNA server), Citrix Metraframe (Windows Terminal Server), REDHAT LINUX, TCP/IP, NETBEUI, IPX/SPX Protocol.
Client/ Server applications:
Lotus Notes/Domino, MAXIMO (Computer Maintenance Management System software), RALLY for AS400, IBM Personal Communication, ARCServeIT Backup Server, TrendMicro/ OfficeScan, DB2Connect, Seagate Crystal Reports, SQR3 Report Generator.
Programming language:
Lotus Script/ LCLSX, HTML, VB, Java Script, Clipper, COBOL, Pascal
Database:
MS SQL Server, ORACLE, Gupta SQL Base.
Variety Windows applications:
MS Office (Word, Excel, PowerPoint, Access, Project), MS Publisher, Visio, Adobe Photoshop, Acrobat 4.0, PageMaker, Illustrator, Macromedia Director/ Firework, Freehand, etc.
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:snjao@yahoo.com
