JEFFERY W. GANN 2317 Medford Lane Brandon, Florida 33511 (813) 654-8848 E-mail:txgent@gte.net URL:http://www.oocities.org/SouthBeach/1744/ PROFESSIONAL OBJECTIVES Seeking a challenging career in computer technology, including Web design, technical support and computer networking. EDUCATION Video Technical Institute Associates Degree in Electronic Technology G.P.A. 3.69 Texas A&M University, Extension Certifications Passer I,II & III Training (1992, 1994) Transyt 7-F Training (1992,1994) Certifications Traffic Signal Technician Level I (1992) Traffic Signal Technician Level II (1993) Traffic Signal Electrician Level II (1993) Sprint Technical Support (1996) Sprint Sales & Marketing (1997) 3Com Technologist Certification (1997) Computer Skills Proficient in Windows 3.1 and Windows95 operating systems, along with Banyan, Novell & 3Com networks. Skilled in HTML programming; familiar with Java script. RELATED EXPERIENCE Entex Information Services April 1997 to Present 1 East Telecom Pkwy Temple Terrace, FL Telephone (813) 987-1608 Site Support Engineer for GTE. Responsibilities include, but are not limited to, providing software support for GTE configurations in Central Florida. IMI Systems, Inc. May 1996 to Feb 5, 1997 (under contract to Sprint Internet Passport) 5201 West Kennedy Boulevard, Suite 714 Tampa, Florida 33609 Telephone: (813) 282-3258 Certified Technical Service Representative for Internet service provider. Responsibilities include, but are not limited to, troubleshooting software, hardware and modem configurations; troubleshooting and proper installation of various Internet software, including Netscape and Internet Explorer; completing proper documentation utilizing Portal Billing Manager and Expert Adviser. EMPLOYMENT EXPERIENCE City of Denton Denton, Texas Lead Traffic Signal Technician II 1994 - 1996 City of Denton Denton, Texas Traffic Signal Technician 1987 - 1994 Skilled in the installation, maintenance, programming and troubleshooting of electrical and electronic equipment, including electromechanical traffic controllers. Have installed, coordinated and maintained six traffic signal closed loop systems consisting of 60 signals. Responsible for the programming and upkeep of these systems, together with pre-emption and optical detectors. Responsible for organization and coordination of work and cost estimates. REFERENCES Karen Pappas IMI Systems, Inc. 5201 West Kennedy Boulevard Suite 714 Tampa, Florida 33609 (813) 282-3258, Extension 15 Jerry Clark, Civil Engineer and Director of Public Works City of Denton 215 E. Mckinney Street Denton, Texas 76266 (817) 566-8358 David Ayers, Transportation Manager City of Denton 901 Texas Street Denton, Texas 76266 (817) 566-8462