#3 High Tech
It is very tempting to show off your knowledge of high technology to friends and family . . . to try to impress visitors . . . to practice the latest programming techniques. But please remember this simple rule:If the visitor can't see it, you have shown him nothing.
Cure: Temper your site with viewer-friendly code. I have an ongoing dialog with fellow programmers on this subject. We do not agree at all. But my philosophy was set when Visual Basic 4.0 hit the stands: My clients were not capable of using 4.0 programs for quite some time until they upgraded, so rather than force them to make decisions they weren't ready for, I continued to write in 3.0 ... cleverly creating code that emulated the new techniques in 4.0, but usable by 3.0 clients.
The current battle is over Browsers. Netscape can see X but not Y. Explorer can see Y but not X. Explorer 3.0 can see some X and Y. AOL can't see either. You have choices to make. You can code for all Browsers, you can code for the lowest grade or oldest models, or you can satisfy most visitors except those with the oldest Browsers. The latter is my choice. What is yours? Please try to convince me that I'm wrong.
#2 Load Time
Some site reviewers claim that they don't mind long load times, but they are professionals looking for outstanding content. It is best not to tax your visitor with 3 to 5 minute load times. When you turned to this page, do you remember how long you had to wait for the following image to load?
Cure: Fortunately, there was plenty of text to look through while you were waiting, and the image was small. So, have content that entertains your visitor, load your images into graphics software and . . . downsize it, change it to .JPG or .GIF format, add a HEIGHT and WIDTH to the IMG code (preferably smaller than the image, with a link to view it full-size, if appropriate), and take a moment to add an ALT tag to the IMG code so the visitor knows what is loading.
#1 Dead Links
Dead links are frustrating for your visitor, and unprofessional. They speak of neglect or carelessness, and seasoned surfers can tell which of those sins it is. Here, try this . . . click on this link:Free Car to First 100 Visitors!
Offer Ends Today!This is not a real link, but it is what a dead link feels like. Worse is the dead link that sends your visitor to an error page, off your site. Most likely, he will keep on going.
Cure: After you create a link, test it yourself, every link, every time, looking for the most common causes: misspelling or missing symbols. This is tedious on a page like my NetLinks with over 200, but absolutely necessary. And at least once a month, check those links again, looking for sites that no longer exist. It happens more often than you think.
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