Michael Edward Dunigan

Email:  mdunigan@uswest.net

OBJECTIVE

To engineer and maintain computing systems in a creative environment that will provide the opportunity for advancement and growth.  

EDUCATION

BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS
DeVry Institute of Technology - Phoenix, Arizona                                                                                        February 1997
GPA 3.40
 

Personal Computer                              UNIX Mini Frame                            Other Technologies 
DOS, Windows  SysVR4 UNIX, SCO UNIX  Radio Computer Terminals 
Borland C, Turbo C++  FilePro,Informix,Oracle  COBOL, CICS, JCL, IMS 
Lotus Notes/Smartsuite  SQL, Bourne Shell, Perl  Visual Basic, Powerbuilder 
Novell Netware  TCP/IP, UUCP  Crystal Reports


EXPERIENCE
Senior Systems Engineer

October 1997 - Present
NDC Health Information Services

Phoenix, Arizona
Responsible for evaluating and evaluating and deploying technologies to support the corporate Internet/Intranet environment.  Participated on the Microsoft Outlook 97 deployment team and provided end user support and focused training.  Other duties included maintaining the firewall and DNS systems to provide Internet and customer Extranet connectivity. 

Software Systems Architect

  January 1992 - October 1997
SonicAir Couriers/United Parcel Service    

Scottsdale, Arizona
Primary responsibility is to manage the full software development life cycle for the organization. Duties include: supervising development staff and resolving daily support issues with consulting teams; coordinating end user, customer, and management priorities to fulfill information systems needs; researching, evaluating, and establishing corporate technology strategies. Some accomplishments the design and implementation of new order entry call center, inventory management, wireless e-mail/dispatch, and real-time EDI processing system software. Currently designing and implementing a client server architecture involving the construction of an Oracle data warehouse. My ability to identify, learn, and adapt to new technologies and blend them with the needs of the business operation has been a key to helping the company remain technologically competitive.

MIS Director  

April 1995 - February 1996
SKANCO International    

Scottsdale, Arizona
Developed and maintained computer systems designed to support insurance and accounting operations. Implemented a computerized fax management system, designed/installed a local area network, and upgraded and supported a SCO OpernServer 5 operating system. Managed vendor support relationships. Identified and resolved computing issues with end users. Advised management team on information systems direction.

Dispatch/Customer Service Supervisor

August 1990 - January 1992
SonicAir Couriers      

Seattle, Washington
Developed and maintained computer systems designed to support insurance and accounting operations. Implemented a computerized fax management system, designed/installed a local area network, and upgraded and supported a SCO OpernServer 5 operating system. Managed vendor support relationships. Identified and resolved computing issues with end users. Advised management team on information systems direction.

References Available Upon Request