COMPUTER PROBLEM REPORT


COMPTER PROBLEM REPORT FORM

Instructions: When you experience a computer problem, complete this form and return it to your system administrator or parole office.


1. Describe your problem: ______________________________________________
2. Now, describe the problem accurately: _______________________________
3. Speculate wildly about the cause of the problem: _____________________________________________________________________
_____________________________________________________________________

4. Problem Severity: A. Minor __
B. Minor __
C. Minor __
D. Trivial __
5. Nature of the problem: A. Locked Up __
B. Frozen __
C. Hung __
D. Shot __

6. Is your computer plugged in? Yes __ No __
7. Is it turned on? Yes __ No __
8. Have you tried to fix it yourself? Yes __ No __
9. Have you made it worse? Yes __
10. Have you read the manual? Yes __ No __
11. Are you sure you've read the manual? Yes __ No __
12. Are you absolutely certain you've read the manual? No __
13. Do you think you understood it? Yes __ No __
14. If 'Yes' then why can't you fix the problem yourself?
_____________________________________________________________________
15. How tall are you? Are you above this line? ________________________
16. What were you doing with your computer at the time the problem occurred?
_____________________________________________________________________
17. If 'nothing' explain why you were logged in. _______________________
18. Are you sure you aren't imagining the problem? Yes __ No __
19. How does this problem make you feel? ________________________________
20. Tell me about your childhood. _______________________________________
21. Do you have any independent witnesses of the problem? Yes __ No __
22. Can't you do something else, instead of bother me? Yes __ No __