Instructions: | When you experience a computer problem, complete this form and return it to your system administrator or parole office. |
1. | Describe your problem: ______________________________________________ |
2. | Now, describe the problem accurately: _______________________________ |
3. |
Speculate wildly about the cause of the problem: _____________________________________________________________________ |
4. | Problem Severity: |
A. Minor __ B. Minor __ C. Minor __ D. Trivial __ |
5. | Nature of the problem: |
A. Locked Up __ B. Frozen __ C. Hung __ D. Shot __ |
6. | Is your computer plugged in? Yes __ No __ |
7. | Is it turned on? Yes __ No __ |
8. | Have you tried to fix it yourself? Yes __ No __ |
9. | Have you made it worse? Yes __ |
10. | Have you read the manual? Yes __ No __ |
11. | Are you sure you've read the manual? Yes __ No __ |
12. | Are you absolutely certain you've read the manual? No __ |
13. | Do you think you understood it? Yes __ No __ |
14. |
If 'Yes' then why can't you fix the problem yourself? _____________________________________________________________________ |
15. | How tall are you? Are you above this line? ________________________ |
16. |
What were you doing with your computer at the time the problem occurred? _____________________________________________________________________ |
17. | If 'nothing' explain why you were logged in. _______________________ |
18. | Are you sure you aren't imagining the problem? Yes __ No __ |
19. | How does this problem make you feel? ________________________________ |
20. | Tell me about your childhood. _______________________________________ |
21. | Do you have any independent witnesses of the problem? Yes __ No __ |
22. | Can't you do something else, instead of bother me? Yes __ No __ |