Education:

• Bachelor of Science in Information Science, minor in Computer Science.
  QPA: Major: 3.33 Overall: 3.25
  University of Pittsburgh.
  Graduated August 1998.
  
  
• Associate degree in Computer Information Systems, Spring of 1996.
  Community College of Allegheny County.

Field Related Courses:

Database management      
Information Systems Analysis and Design
Data Structures	     
Business Data Telecommunications
Behavioral Models	     
Information Storage and Retrieval
File Processing	     
Human Information Processing
Simulation Methodologies 
Statistical Analysis of data

Software: Ms-Word, Access, Excel, Power Point, Ms-Works,
           Word Perfect For Windows, Pascal, C++, COBOL, HTML.


Operating Systems: Windows NT, Windows 95, Windows 3.1, DOS, UNIX, VAX/VMS.

Honors/Skills:

• Made the Dean's list for the Spring Term of 1997 and the Spring Term of 1998.
• Member of the Golden Key National Honor Society, University of Pittsburgh Chapter.
• Vice president of the "Community College Internationals" club.
• Presented with the "Outstanding Participation" award by the "Allegheny View" newspaper at C.C.A.C where I held a photographer position.
• Presented with the "Outstanding Achievement" award by the CCI club.
• Speak and write Enlgish and Arabic fluently.

Work Experience:

Marconi Communications          10/98-present

• Hold the position of a Technical Support Engineer, in the Technical Assistance Center(TAC) at Marconi Communications in Warrendale, Pennsylvania.
  
  

  General Nutrition Centers          05/98-09/98

• Function as a Systems Analyst assistant in the Retail Operations Department, providing PC support to over 75 remote Regional Sales Directors. Responsibilities include providing telephone support with hardware/software problems, assisting users with the installation of MS-Office 97 and the IBM Internet dialup software, development of a tracking database for store utilities using MS-Access.
  
  

                                                              
  House O' Specialties 		   05/92-Present

• Own and operate a seasonal food concession business. Duties include supervising three employees and organizing a summer schedule for participating in various fairs around the Pennsylvania state area. Also maintain a database for the business in Access.
  
  

  Qualex Inc.	   			   02/96-10/97

• Duties were in the billing department. Duties included computerized billing, invoicing, and packaging film.