
From August 1996 to July 1997 I worked with Tata and Lucent Technologies Ltd., New Delhi, as Engineer Installation and Commissioning. My job responsibilities included Installation and Commissioning of Digital EPABXs , Voice Processing Systems , Call Billing Systems and Automatic Call Distribution-Management Systems.
The products that I handled included Paradigm range of EPABXs from OKI, Definity range of EPABXs from Lucent Technologies, ORATOR series of Voice Processing Systems from Britemail Voice Systems and Intuity range of IVR solutions from Lucent Technologies. I was also involved in the customization of IVR software to suit customer requirements like variable call flow and customised call handling etc.
If what I am talking about sounds like greek to u then I am sorry!! i will try and explain it to u in simpler words. EPABX stands for Electronic Private Automatic Branch Exchange and is a device which allows u to share one or more telephone lines between several users. Each user connected to the EPABX has an intercom thru which he can talk to other users as well as make and receive calls from the public telephone network. I am sure u must have seen and used this contraption in any number of places ranging from offices to hotels to hospitals to even private homes.
IVR stands for Interactive Voice Response. If u have ever called up any public enquiry system like a hotel or airlines booking counter or some complaint logging center and been answered by a voice which told u to push such and such button on ur telephone after such and such beep to reach this person or to leave a voice message or to know the status of ur bank account or something like that then u know what i am talking about. IVR is basically a combination of hardware and software that acts like ur telephone operator and answering machine rolled into one. It also does a helluva lot of other things but this is its basic function.
Projects Handled while at Tata Lucent:
1. Design and Implementation of a Voice and Data Network linking over 80 factories and depots of HLL all over India through EPABX and V-Sat links.
2. Implementation of a Voice Network linking all the airbases of the Western Air Command through E&M (OD) links.
3. Installation of an Automatic Call Management and Call Distribution System for Nice Paging Ltd. Jammu.
4. Also independently handled an overseas project in Kenya involving installation of a 500 line EPABX and Voice Mail System at Hotel Sapphire in Mombasa and a 100 line EPABX at Nairobi Airport.
Since August 1997 I have been working with Ericsson Telephone Corp. AB (India Branch), New Delhi, as Engineer Implementation. My job responsibilities include Implementation and Testing of GSM Cellular Network components like Base Transceiver Stations (BTS) and Transmission Network. Worked on Ericsson GSM900 TDMA equipments RBS200 and RBS2000 for BTS, Minilink C and Minilink E solutions for Transport Network (Access and Backbone).
GSM stands for Global Standard for Mobile communication. It is the most widely accepted standard for cellular telephony in the world. Here is a little trivia for u ( I am sure it will sound like a sales pitch for Ericsson to u!!) "Out of every two mobile calls made in the world one is made using Ericsson equipment".
Projects involved with at Ericsson:
1. BTS and Backbone sites and Transmission Network implementation and testing for Birla AT&T in Maharashtra and Goa cellular circles.
2. Transmission Network design, implementation and Testing for Reliance Telecom Ltd. cellular circles.
3. BTS and Transmission Network implementation and testing for Telecom Seychelles project in Seychelles.
Hey in the pic below i am atop a transmission tower and u can also see two microwave radios and an antenna in the pic! So now u know what i do!
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