CAT

Custom Advanced Training
CAT Introduction - As the cost of acquisition of businesses becomes higher, recruiting a team of professionals becomes competitive. Most companies are faced with compliance issues and service standards. Synopsis - This is a customized five (5) days program for companies involved in building a team of performers, increasing his / her profit margins in the team, business unit, this course deals with critical issues such as recruiting, selection, training, monitoring performance. It is time (usually six months to a year after recruitment) to move on to higher levels. Who should attend - Banking, Financial Advisors, insurance and takaful agents, unit trust advisors. Anyone involved in face to face counseling and transactions of financial products and services. Property Agents and Negotiators. Departmental and Division Heads. Methodology - This is a highly interactive program, lots of fun, stimulated role plays, and moderated by experience NLP practitioners. The program takes 3 days. The program involves Lectures and also a "relearning" experience. Lots of role-play sessions, and redefining the direction your team is heading, closely guided by our consultant.				Topics and Program Agenda. §Self Discovery - Who am I §The Agency / Department Philosophy, Vision, Mission & Core Values §Why am I in business §Who is the customer §Who are my clients §Interpersonal Skills §Performance Monitoring §Managing People §Leadership §Building Persistent Business §Legal and compliance issues §Running a business §Maintaining a profitable organization §Training and Development §Developing and Winning Team End Result - Higher commitment level by the participants to their respective departments / divisions Kindly sign in our guest book, or call Mikaeel NOW 019 3242062. Make an enquiry with the firm.