Synopsis - This is a two (2) days program for anyone interested in increasing his / her counseling, interpersonal, communications and selling skills.
Who should attend - insurance and takaful agents, unit trust advisors. Anyone involved in face to face counseling and transactions of financial products and services. Property Agents and Negotiators.
Methodology - This is a highly interactive program, lots of fun, stimulated role plays, and moderated by experience NLP practitioners. The program takes 2 days. Day 1 involves Lectures and also a "relearning" experience. Day 2 is the role-play sessions, closely guided by our consultant.
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Topics and Program Agenda.
§*Defining the Agent's business and trade.
*Overview of the Financial Market.
§*Target Marketing for each agent
§*The fundamentals of Communication
*What's the 3 steps, *What's the 5 steps and * What's the 9 steps.
§ *Developing your own scripts
§*Understanding the golden rule.
§ *Personal Time Management.
§*Know why are you here and what you will be doing
§*Performance Score-Card and
*Effective Self Scripting.
*Administrative Details
§*Training and Development
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