Apropos Technology, Inc. (Apropos) develops, markets and supports a
real-time, multi-channel interaction management application for managing
customer interactions across a variety of communications channels,
including e-mail, Fax, Web and Voice. Apropos' solution enhances customer
relationship management applications, such as sales, marketing and
service, through intelligent, value-based management of all interactions.
The Company's product offers on-line customers the flexibility to interact
with businesses over the Internet, through e-mail, or Web Collaboration,
and also provides access to human assistance through either an interactive
Web Chat or Voice interaction, to help in completing a sales or service
transaction. |
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