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| Astea International Inc. develops, markets and supports customer
relationship management (CRM) software solutions, which are licensed to
companies that sell and service equipment, or sell and deliver
professional services. Companies invest in Astea's CRM solutions to
automate sales and service business processes. With its new
AllianceEnterprise CRM Suite, introduced in 2001, the Company has grown
its product portfolio to also include integrated management applications
for sales and marketing, multi-channel customer contact centers and
professional services automation. AllianceEnterprise includes a variety of
mobile wireless and Web portal capabilities, as well as features, such as
online collaboration to involve mobile employees, business partners and
customers in an enterprise's more efficient management of workforce,
assets and business relationships. |
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