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| ClickSoftware Technologies Ltd. provides software for optimizing service
operations by improving customer responsiveness and the utilization of
service resources. The Company's products allow its clients to respond
quickly to customers' demands for service while maximizing utilization of
service personnel and minimizing operational costs. The Company offers
solutions to support the various levels of management hierarchy, including
execution, operational planning, tactical planning and strategic planning
levels. The Company's Service Optimization suite of products allows
clients to concentrate on both micro- and macro-level scheduling, service
execution, real-time monitoring, short-term resource planning and
long-term capacity planning. |
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