Firepond, Inc. is a provider of intelligent guided selling and online
customer assistance solutions. The Company's SalesPerformer suite of
guided selling software products help companies improve their sales
performance across all selling channels, with products for Web selling,
field sales, channel sales, sales configuration and sales administration.
In addition, the Company's complementary eServicePerformer Suite of guided
service software products delivers online service experiences at every
e-customer touch point, with Web, e-mail and live assistance products. The
Company offers its products and services to vertical markets, including
insurance and financial services, manufacturing, high technology,
telecommunications and transportation. In fiscal 2001, the Company's top
customers were Freightliner General Motors and Blue Cross Blue Shield of
Minnesota. |
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