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| LivePerson, Inc. is a provider of technology that facilitates real-time
sales and customer service for companies doing business on the Internet.
The Company changes the way Website owners communicate with Internet users
by enabling live text-based chat, e-mail support, document management and
frequently asked questions (FAQ) software. The LivePerson services enable
its clients to communicate with Internet users in a variety of ways,
including principally via text-based chat. They can respond to these and
other Internet user inquiries in real-time, and can thereby enhance online
shopping and customer service experiences. The services are comprised of
LivePerson Chat (its text-based chat service) and LivePerson Exchange (a
combination of document management, e-mail and FAQ services), offering its
clients additional opportunities to interact with Internet users. |
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