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| Pegasystems Inc. provides software applications and software tools based
on rules technology. The Company's customers include financial services,
healthcare and insurance companies. The Company's software allows
organizations to deliver customer service in multiple channels of
interaction, including traditional call centers and Internet self-service.
The Company's software can be used by thousands of concurrent users in
transaction-intensive activity involving billions of dollars per day. Work
processes initiated by its systems are driven by a highly adaptive rules
base, which is a set of rules defined by the user organization for its
specific needs. The Company offers two types of software products,
applications products and rules management and process management tools. |
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